First Furniture T/A Morale Home Furnishings UK Ltd Bewertungen 

2'444
TrustScore 3.5 von 5

3.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Earlier this month my wife and I went into our store to have a look around the store and landed up buying a suite and Laminate for our sitting room and dinning room, all the staff were very helpful... Mehr ansehen

Bewertet mit 5 von 5 Sternen

First class company. Price matched by offering free delivery to Northern Ireland. Kept in constant contact via WhatsApp. Outdoor furniture delivered in 5 days. Delighted with my furniture and service.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Once again a BIG THANK YOU to all at First Furnishings for excellent service. Our sofa's arrived a good 2 weeks before we were expecting them. As we were away at the time you stored them for us until... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Our delivery arrived but was too big to go into the house the driver and his mate were very helpful and the told us which dining table that would fit in the same style and material ( marble ) the com... Mehr ansehen

Unternehmensdetails

  1. Möbelgeschäft

Vom Unternehmen geschrieben

Welcome to First Furniture online Store. We are a family run business with decades of experience in furniture retail throughout the UK and Ireland. We offer the largest range of quality home and garden furniture at low prices. We also order FREE DELIVERY to most parts of the UK. Customer service is very important to us. If you have any problems at all please use directly so that we can help you resolve any issues.


Kontaktinformationen

3.6

Akzeptabel

TrustScore 3.5 von 5

2444 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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3.6

Alle Bewertungen

(2'444)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

I ordered a dinning table and chairs on…24th June

I ordered a dinning table and chairs on 24trh June and when I ordered and paid cash realized in my email it didn't give a delivery date, so I phoned spoke to Ali who was very rude had no interest in helping and said would get ware house to call me even though he didn't take my information I also Asked for a email to be sent with all the relevant information to which I never received either. I phoned back later got a different advisor who was so helpful apologized for his behavior and sent me a email with expected delivery date of 4th August,
Yesterday evening goes back on website to see that the table and chairs I ordered are back in stock for immediate express delivery, so I phone up to ask about my order. only to get Ali again who informs me he is the manager that its not due till august when I inform him about his web page stating there are in stock he get abusive says that they are not available and when you pay for the table you then get informed of this. which is false advertising.
Ali would not let me speak when I told him how unhappy I was with the whole service and would like a refund he goes on about where his store is based and that I wont get it earlier any where else, I insist on a refund only for Ali to hang up on me and now I'm very concerned regarding the money I've paid.
Be very carful when ordering of this company as they take your money and once they have it Ali the manager has no interest in helping solve any issues you may have.

27. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Garden item ordered March 2021

Garden item ordered March 2021,was supposed to be in stock.I got email to say would I wait until May,I said yes but got no response from then onwards.May came no order arrived.
I tried to ring,email and message company and got no response so I had to claim a Debit card charge back with my bank.I didn’t know you could claim this on debit card as only thought it was with a credit card!I have got my money back and really do not recommend this company from my own experience.

8. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Our delivery arrived but was too big to…

Our delivery arrived but was too big to go into the house the driver and his mate were very helpful and the told us which dining table that would fit in the same style and material ( marble ) the company agreed to swap unfortunately the table we ordered was more expensive than the replacement but we still had a £100 to pay for shipping and returning the old one.
All in all a reasonable service. Hence 4stars. Probably would go to a shop in future rather than online.

5. Juli 2021
Bewertet mit 1 von 5 Sternen

i ordered garden furniture in March that has yet to arrive when it said 5-10 day delivery

I ordered some garden furniture that showed in stock delivery within 5-10 working days that was in March. As soon as I ordered it they emailed me telling me it was out of stock but delivery would be beginning of May.

it’s now June 24th i could have ordered from someone else and it would have been delivered by now.

i email them always the same response it’s coming will be in the country by X date it’s never here. so frustrating.

24. Juni 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, arrived securely packaged, not set it up yet but i've taken it out of the box to inspect the items due to it being chrome and glass and all was ok. Would recommend.

15. Juni 2021
Bewertet mit 5 von 5 Sternen

Really really happy with my new…

Really really happy with my new sideboard, cannot fault quality or looks , the only thing we cursed about the instructions weren’t that clear so took longer to put together, but despite that extremely happy with it and the wows we’ve had from odd visitors

15. Juni 2021
Bewertet mit 1 von 5 Sternen

Did not deliver within the delivery…

Did not deliver within the delivery time stated and weeks later no joy from customer service who were very unprofessional on the phone. Asked for a refund. I’m hoping this is sorted as soon as possible. Misleading and unprofessional company.

15. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Misleading advertising and poor customer service and no delivery weeks later!

They advertised 3-5 days delivery initially, we paid and then they emailed to say it will take about 4 weeks instead. I accepted the wait time on the condition they would commit to this and make sure I get my order when they said I would, but guess what happened next? They made us wait and at the end of all this they emailed to say the item is out of stock (weeks after order and correspondence). Just pure incompetence on doing basic business and delivering customer service. Misleading information and let downs is what you’ll get from 1st Furniture. You’ll get 1st class disappointment with no furniture at the end of it!

13. Mai 2021
Bewertung ohne vorherige Einladung

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