Fireplace World Bewertungen 10’105

TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had to cancel my order after it shipped but Fireplace World were very understanding and even managed to instruct the courier to bring it back to the depot. As soon as it arrived back I got my refund... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordered electric stove on Friday lunch time and it arrived Saturday afternoon Product was very well packaged , in 3 boxes. Stove feels robust and easy to assemble Would definitely order from compa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Quick service, kept informed re delivery. A very nice product good quality. The only downside is the top fitting unit is extremely heavy and needs two strong people to get from kerbside pallet deliver... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Perfect fireplace. Purchased for new home / house renovation so haven't plugged in yet but taken it out of box - fits perfectly and the 'fake chimney spout' looks perfect and fantastic quality. Would... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Kaminöfen
  2. Kessel- und Heizungstechnik
  3. Wohnmöbelgeschäft

Über Fireplace World

Vom Unternehmen geschrieben

At Fireplace World, we specialise in Electric Fires, Fireplace Suites and Marble Fireplaces, and stock only the highest quality brands and products. We know that a fireplace completes a home, and believe that everyone should have the fireplace they love - and be able to buy it at a price that they love too.

With 100's of products to choose from online, you're sure to find what you're looking for, and our great range of Accessories will help you to add the finishing touches to your design.

On top of all this, we offer a Fast and reliable Delivery service to all of the mainland UK on all of our products, giving you the best possible value and the best possible service.

Fast delivery and no quibble returns.

Fast delivery and free returns - Guaranteed!

At Fireplace World we offer a fast and reliable delivery service to all mainland UK addresses. Our delivery falls into two categories: Next Working Day Delivery and Home Delivery. These categories are determined by size and weight of the products and the delivery type for each product can be seen on the right hand side of the product page. Also at Fireplace World we want to make sure that you get the fireplace that's perfect for you. We understand that it can be hard to choose, and sometimes things just look different when you get them into your house. That's why we offer you a 14-day, no quibble guarantee which means that if you're not completely satisfied with your choice, you can exchange it for any other product or simply return it for a full refund.

Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

10’105 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen
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Antwort von Fireplace World

Dear customer, Thank you for the 5 star review, I'm glad to hear we were able to assist you with your order. Please let us know if there is anything else that we can help you with in the future. Kind regards, Fireplace World.

Bewertet mit 5 von 5 Sternen

Beautiful radiators and great customer service

We ordered 4 radiators and a towel rail. Updates from company from order to delivery was spot on.

We did have a problem with one of the radiators. I spoke to Shannon who was fantastic. She arranged a courier to collect the faulty one and replace with a new with no challenge or hassle.

Radiators themselves are great. Look amazing, warm nicely and the app is easy to use.

16. Januar 2026
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Antwort von Fireplace World

Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.

Bewertet mit 5 von 5 Sternen

Efficient radiator

Easy to order. Just a small delay with delivery but kept informed the whole time. The radiator works really well in a garden room which has always been cold.

14. Februar 2026
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Antwort von Fireplace World

Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World

Bewertet mit 5 von 5 Sternen

Fire is good quality and looks great..

Fire is good quality and looks great in our lounge. Has a nice flame when lit. Gives off a nice heat too. Only little thing is there’s no way of controlling the flame or burn time as there’s no sliding baffles to control it but I use a metal disc to partially close the gap on the burner. Overall very impressive fire.

24. Februar 2026
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Antwort von Fireplace World

Dear customer, Thank you very much for your 5* review. We can see you have only purchased a stove pipe from us. We do appreciate you taking the time to post the review. Kind regards Fireplace world.

Bewertet mit 5 von 5 Sternen

Ordered online

Ordered online arrived on time all good cant comment on aftercare though

27. April 2025
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Antwort von Fireplace World

Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World

Bewertet mit 5 von 5 Sternen

Transforming space into warm and beautiful

Delivery was on time . construction was easy . very please with the fire transformed my lounge

23. Februar 2026
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Antwort von Fireplace World

Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.

Bewertet mit 5 von 5 Sternen

Delivers to Northern Ireland

Discovered this company when searching for a fire place that is available in Northern Ireland and I was not disappointed - great choice, competitive prices and very prompt delivery. Excellent service, highly recommend and suggest the company markets themselves more in NI.

21. Februar 2026
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Antwort von Fireplace World

Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.

Bewertet mit 4 von 5 Sternen

Product on B and Q website but not able…

Product on B and Q website but not able to order from there ?
Ordered eventually by contact the company directly.
Then easy to order and quick delivery.
Very pleased with fire even though the fan is noisier than I thought it would be.

24. Februar 2026
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Antwort von Fireplace World

Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World

Bewertet mit 5 von 5 Sternen

It was a like for like purchase for my…

It was a like for like purchase for my daughter, it went into the fire surround easily, very happy daughter

22. Februar 2026
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Antwort von Fireplace World

Dear customer, Thank you for the kind review. We are really glad that you are delighted with the fire. Thank you for shopping with us. Kind Regards, Fireplace World

Bewertet mit 5 von 5 Sternen

Quality Product

The fire was good quality and easy to fit. It arrived on time as quoted and it was at a competitive price.

20. Februar 2026
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Antwort von Fireplace World

Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World

Bewertet mit 4 von 5 Sternen

Fireplace was easy to construct I have…

Fireplace was easy to construct I have severe arthritis and am a
elderly woman and I did this on my own.
The knob on the fire was broken and I requested a replacement which arrived the next day. So in all I was impressed. The fireplace looks really lovely.

22. Februar 2026
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Antwort von Fireplace World

Dear customer. Thank you so much for taking the time to write this positive review, we really appreciate it. We are very happy to hear that you are pleased with our service and your purchase once any issues were resolved. Thank you once again for shopping with Fireplace World

Bewertet mit 5 von 5 Sternen

So happy with my purchase

So happy with my purchase, delivered promptly

21. Februar 2026
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Antwort von Fireplace World

Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.

Bewertet mit 5 von 5 Sternen

Buy with confidence from Fireplace world

Quality item delivered quickly from Fireplace world.
The electric cylinder stove does not disappoint.!
Aesthetically appealing......
Remote works extremely well. You literally plug electric cylinder stove in and your away.!
Heat settings are excellent. Controllable via remote AND manually on the fire itself (controls are unseen, as they are hidden well, inside the fire, behind the door itself.)
Setting up the crystals/log and ash for that log fire 🔥 look was easy to follow in the manual and I must say, the finnished look when fire is illuminated is top drawer....very life like.!

Fireplace world website was easy to follow and order. Communication with the store once ordered was confirmed, was on point.!
Even a quick e mail queerie was answered within the hour.
Delivery was within 2 days of order. Again, professional and polite and helpful once at the house.
My overall experience from start to finnish from Fireplace world was of a company that is well run, efficient in what service they provide. Product that I bought, was I feel, of a superior quality and I wasn't disappointed in what I bought.

5 ⭐ from me to Fireplace world. Buy with confidence from this company.

28. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Fireplace World

Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.

Bewertet mit 5 von 5 Sternen

.The heat is on

Providing quality stuff at good prices. Brilliant electric “log fire”. Just like the real thing, plenty of warmth but no bringing in the logs or cleaning fire place. Yeah!

19. Februar 2026
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Antwort von Fireplace World

Dear customer, Thank you for the kind review. We are really glad that you are delighted with the fire. Thank you for shopping with us. Kind Regards, Fireplace World

Bewertet mit 5 von 5 Sternen

Great service

Great service. Kept up to date and delivered on a day of my choice. Highly recommend this company.
Fireplace is exactly what we wanted. Good quality.

24. Januar 2026
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Antwort von Fireplace World

Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.

Bewertet mit 3 von 5 Sternen

The fire surround was good and easy to…

The fire surround was good and easy to construct.
One of the parts for the 3" rebate was broken. Fortunately I wanted the 1" rebate option, otherwise I would have had to return the product.

20. Februar 2026
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Antwort von Fireplace World

Dear customer. Thank you so much for your feedback and review, we really appreciate it. Please do contact our support team if you require any further help. Kind regards, Fireplace World.

Bewertet mit 5 von 5 Sternen

Fast delivery

Fast delivery , good correspondence and great products

19. Februar 2026
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Antwort von Fireplace World

Dear customer, Thank you very much for your review and for your kind comments. We are glad to see how happy you are with the order and the service. Thank you for shopping with us. Kind regards Fireplace world.

Bewertet mit 5 von 5 Sternen

It looks fantastic now it’s fitted into…

It looks fantastic now it’s fitted into our media wall and so easy to install and use would definitely recommend this company if your looking for a superb product 10/10

18. Februar 2026
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Antwort von Fireplace World

Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.

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