I had to cancel my order after it shipped but Fireplace World were very understanding and even managed to instruct the courier to bring it back to the depot. As soon as it arrived back I got my refund... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordered electric stove on Friday lunch time and it arrived Saturday afternoon Product was very well packaged , in 3 boxes. Stove feels robust and easy to assemble Would definitely order from compa... Mehr ansehen
Unternehmen hat geantwortet
Quick service, kept informed re delivery. A very nice product good quality. The only downside is the top fitting unit is extremely heavy and needs two strong people to get from kerbside pallet deliver... Mehr ansehen
Unternehmen hat geantwortet
Perfect fireplace. Purchased for new home / house renovation so haven't plugged in yet but taken it out of box - fits perfectly and the 'fake chimney spout' looks perfect and fantastic quality. Would... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Fireplace World
Vom Unternehmen geschrieben
At Fireplace World, we specialise in Electric Fires, Fireplace Suites and Marble Fireplaces, and stock only the highest quality brands and products. We know that a fireplace completes a home, and believe that everyone should have the fireplace they love - and be able to buy it at a price that they love too.
With 100's of products to choose from online, you're sure to find what you're looking for, and our great range of Accessories will help you to add the finishing touches to your design.
On top of all this, we offer a Fast and reliable Delivery service to all of the mainland UK on all of our products, giving you the best possible value and the best possible service.
With 100's of products to choose from online, you're sure to find what you're looking for, and our great range of Accessories will help you to add the finishing touches to your design.
On top of all this, we offer a Fast and reliable Delivery service to all of the mainland UK on all of our products, giving you the best possible value and the best possible service.
Fast delivery and no quibble returns.
Fast delivery and free returns - Guaranteed!
At Fireplace World we offer a fast and reliable delivery service to all mainland UK addresses. Our delivery falls into two categories: Next Working Day Delivery and Home Delivery. These categories are determined by size and weight of the products and the delivery type for each product can be seen on the right hand side of the product page.
Also at Fireplace World we want to make sure that you get the fireplace that's perfect for you. We understand that it can be hard to choose, and sometimes things just look different when you get them into your house. That's why we offer you a 14-day, no quibble guarantee which means that if you're not completely satisfied with your choice, you can exchange it for any other product or simply return it for a full refund.
Kontaktinformationen
St Thomas Road, HD1 3LF, Huddersfield, Vereinigtes Königreich
- customer.support@fireplaceworld.co.uk
- www.fireplaceworld.co.uk
4.7
Hervorragend
10’101 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Its perfect for my little cottage
Its perfect for my little cottage. Instant heat. Saves me keep cleaning out the open fire.
13. April 2026
Antwort von Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Perfect fireplace
Perfect fireplace. Purchased for new home / house renovation so haven't plugged in yet but taken it out of box - fits perfectly and the 'fake chimney spout' looks perfect and fantastic quality. Would highly recommend to anyone from exactly what's on website (looks like pictures shown) & quick . delivery . Wouldn't buy from anywhere else now
1. April 2026
Antwort von Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Tv Backboard.
purchased a tv back board from the company recently and it was easy to order and delivery was prompt. the only criticism i would have is there is a limited choice of colour/finish available. that however did not effect the companies performance from sales to delivery.
thanks.
Tom
Thats Handy EK.
30. März 2026
Antwort von Fireplace World
Dear customer. Thank you so much for your feedback and review, we really appreciate it. Kind regards, Fireplace World
Really quick delivery
Really quick delivery. Instructions to put 2 parts together were not in the Instruction booklet as it was quite generic but I worked it out. Product was good and looks great in living room.
30. März 2026
Antwort von Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Kept informed throughout regarding…
Kept informed throughout regarding delivery date and time also name of delivery company and driver very pleasant, friendly chap, lovely bioethenal stove, well made works beautiful, overall an excellent service from order to delivery, thanks fireplace world,will highly recommend to all.
25. März 2026
Antwort von Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
The electric fire was a fantastic price…
The electric fire was a fantastic price and a good looking thing too. Works as it should and no complaints at all
9. April 2026
Antwort von Fireplace World
Dear customer, Thank you for the kind review. We are really glad that you are delighted with the fire. Thank you for shopping with us. Kind Regards, Fireplace World
Quick del delivere very…
Quick del delivered on time very pleasant delivery man easy to order and follow delivery
4. April 2026
Antwort von Fireplace World
Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.
Antwort von Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
I ordered a fire surround it came…
I ordered a fire surround it came damaged no problem returning it Daren came and collected it .very helpful from customer services Shannon was really good she helped me through the return as I was getting mixed up all sorted I would recommend this company
5. April 2026
Antwort von Fireplace World
Dear customer, Thank you for the 5 star review, I'm glad to hear we were able to assist you with your order. Please let us know if there is anything else that we can help you with in the future. Kind regards, Fireplace World.
Fantastic communication and great…
Fantastic communication and great service. Thanks
11. Dezember 2025
Antwort von Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Easy ordering process.
Easy ordering process.
Good availability of stock.
Able to select a delivery date to suit.
Packaged well.
Arrived on time in full.
Overall great service.
4. April 2026
Antwort von Fireplace World
Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.
All round excellent service.
Item exactly as described. Excellent service and quick delivery. Would recommend.
8. April 2026
Antwort von Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Great Company
Ordered an Electric Stove looking fire. Arrived promptly, Installed and all OK until 2 days later it started a clicking noise. Fireplace World were brilliant. Offered to collect and full refund or replace an collect. I went with later and they organised everything. New one in and is working perfectly. Nice to deal with a company that actually puts the customer satisfaction as a priority. Thanks to Shannon who dealt with it from start to finish. 5 Star Company.
16. April 2026
Antwort von Fireplace World
Dear customer, Thank you for the 5 star review, I'm glad to hear we were able to assist you with your order. Please let us know if there is anything else that we can help you with in the future. Kind regards, Fireplace World.
Antwort von Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Absolutely love it looks great easy to…
Absolutely love it looks great easy to put together & delivered when said
25. März 2026
Antwort von Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Good service and excellent value product
30. Januar 2026
Antwort von Fireplace World
Dear customer, Thank you for the kind review. We are really glad that you are delighted with the item. Thank you for shopping with us. Kind Regards, Fireplace World
Antwort von Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Fantastic Fireplace.
Great choice of fireplaces at an extremely reasonable price. Quick delivery, really easy to assemble and fit and looks great. Would highly recommend.
18. März 2026
Antwort von Fireplace World
Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.
Great item and a very good price
Great item and a very good price. Very fast delivery, item came with 48hours.
23. März 2026
Antwort von Fireplace World
Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.
Excellent Service with Fireplace…
Excellent Service with Fireplace wolrd,love our new Oko S1 Fire,plenty of heat output.Living room is nice and warm.
Thanks again for a great service
5. März 2026
Antwort von Fireplace World
Dear customer, Thank you for the kind review. We are really glad that you are delighted with the stove. Thank you for shopping with us. Kind Regards, Fireplace World
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