Quick service, kept informed re delivery. A very nice product good quality. The only downside is the top fitting unit is extremely heavy and needs two strong people to get from kerbside pallet deliver... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Perfect fireplace. Purchased for new home / house renovation so haven't plugged in yet but taken it out of box - fits perfectly and the 'fake chimney spout' looks perfect and fantastic quality. Would... Mehr ansehen
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This heater is fantastic! It is exactly what we wanted and needed for our room. It provides a warm, cozy feel and looks so stylish. Delivery was fast. Would definitely recommend and will purchase from... Mehr ansehen
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Ordered an Electric Stove looking fire. Arrived promptly, Installed and all OK until 2 days later it started a clicking noise. Fireplace World were brilliant. Offered to collect and full refund or rep... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Fireplace World
Vom Unternehmen geschrieben
At Fireplace World, we specialise in Electric Fires, Fireplace Suites and Marble Fireplaces, and stock only the highest quality brands and products. We know that a fireplace completes a home, and believe that everyone should have the fireplace they love - and be able to buy it at a price that they love too.
With 100's of products to choose from online, you're sure to find what you're looking for, and our great range of Accessories will help you to add the finishing touches to your design.
On top of all this, we offer a Fast and reliable Delivery service to all of the mainland UK on all of our products, giving you the best possible value and the best possible service.
With 100's of products to choose from online, you're sure to find what you're looking for, and our great range of Accessories will help you to add the finishing touches to your design.
On top of all this, we offer a Fast and reliable Delivery service to all of the mainland UK on all of our products, giving you the best possible value and the best possible service.
Fast delivery and no quibble returns.
Fast delivery and free returns - Guaranteed!
At Fireplace World we offer a fast and reliable delivery service to all mainland UK addresses. Our delivery falls into two categories: Next Working Day Delivery and Home Delivery. These categories are determined by size and weight of the products and the delivery type for each product can be seen on the right hand side of the product page.
Also at Fireplace World we want to make sure that you get the fireplace that's perfect for you. We understand that it can be hard to choose, and sometimes things just look different when you get them into your house. That's why we offer you a 14-day, no quibble guarantee which means that if you're not completely satisfied with your choice, you can exchange it for any other product or simply return it for a full refund.
Kontaktinformationen
St Thomas Road, HD1 3LF, Huddersfield, Vereinigtes Königreich
- customer.support@fireplaceworld.co.uk
- www.fireplaceworld.co.uk
4.7
Hervorragend
10’094 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Lovely fire
Lovely fire, gives out lots of heat. Clean crisp surround. Fast delivery. Would consider buying again and recommend to others
5. April 2026
Antwort von Fireplace World
Dear customer, Thank you very much for your review and for your kind comments. We are glad to see how happy you are with the fire and the service received. Thank you for shopping with us. Kind regards Fireplace world.
Hassle free service
Hassle free service. Prompt delivery. Great fire. Best thing we have invested in. Passed onto family,who have also bought.
3. April 2026
Antwort von Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
I ordered a fire surround and fire for…
I ordered a fire surround and fire for my mum.
Customer service was very good as fire surround parcel was lost by the courier and it sorted out swiftly and a new surround shipped out.
My mum loves it.
6. April 2026
Antwort von Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Wow … the item I ordered was lovely and…
Wow … the item I ordered was lovely and well priced but the service is fantastic! I ordered on a Wed and it arrived the next day. Really exceptional these days to have such an efficient service Thank you fireplace world.
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von Fireplace World
Dear customer, Thank you for the 5 star review, I'm glad to hear we were able to assist you with your order. Please let us know if there is anything else that we can help you with in the future. Kind regards, Fireplace World.
The instructions were clear to follow…
The instructions were clear to follow and it made it easy to erect
23. März 2026
Antwort von Fireplace World
Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.
TV back panel
Beautiful piece of craftsmanship made a lovely finish to my media wall
14. Februar 2026
Antwort von Fireplace World
Dear customer, Thank you for the kind review. We are really glad that you are delighted with the item. Thank you for shopping with us. Kind Regards, Fireplace World
Beautifully product with easy to read…
Beautifully product with easy to read instructions. Delivery was really fast too!
2. April 2026
Antwort von Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Difficult to contact regarding…
Difficult to contact regarding delivery.
Product is of low quality and doesn’t heat for long without turning off.
Would return for refund if possible.
Excellent and prompt collection and refund service. Which was much appreciated
6. April 2026
Antwort von Fireplace World
Dear customer, We are so sorry to hear that and for the inconvenience caused. I can see we have been in contact by email and have arranged for your goods to be collected for a full refund. Kind regards Fireplace World.
Great product fast delivery
14. April 2026
Antwort von Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Bought an Adam Rimni marble fireplace…
Bought an Adam Rimni marble fireplace with slate back granite hearth, down lights with electric stove in January 2025. Lights lasted 15 months and won't work. Guarantee is 12 months. A replacement lighting set is £29 plus £9.50 for delivery. I think that is a bit of a joke.
I would not recommend.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Fireplace World
Dear customer. Thank you for your review. We will pass your feedback on to the relevant team. Kind regards, Fireplace World.
Very happy with the quality of the fire…
Very happy with the quality of the fire surround and fire, far better than others in thst price bracket. Delivery was great and on time.
11. April 2026
Antwort von Fireplace World
Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.
Its perfect for my little cottage
Its perfect for my little cottage. Instant heat. Saves me keep cleaning out the open fire.
13. April 2026
Antwort von Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Perfect fireplace
Perfect fireplace. Purchased for new home / house renovation so haven't plugged in yet but taken it out of box - fits perfectly and the 'fake chimney spout' looks perfect and fantastic quality. Would highly recommend to anyone from exactly what's on website (looks like pictures shown) & quick . delivery . Wouldn't buy from anywhere else now
1. April 2026
Antwort von Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
Tv Backboard.
purchased a tv back board from the company recently and it was easy to order and delivery was prompt. the only criticism i would have is there is a limited choice of colour/finish available. that however did not effect the companies performance from sales to delivery.
thanks.
Tom
Thats Handy EK.
30. März 2026
Antwort von Fireplace World
Dear customer. Thank you so much for your feedback and review, we really appreciate it. Kind regards, Fireplace World
Really quick delivery
Really quick delivery. Instructions to put 2 parts together were not in the Instruction booklet as it was quite generic but I worked it out. Product was good and looks great in living room.
30. März 2026
Antwort von Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
Kept informed throughout regarding…
Kept informed throughout regarding delivery date and time also name of delivery company and driver very pleasant, friendly chap, lovely bioethenal stove, well made works beautiful, overall an excellent service from order to delivery, thanks fireplace world,will highly recommend to all.
25. März 2026
Antwort von Fireplace World
Dear customer. We do really appreciate you taking the time to write this review and are very pleased that you are happy with your purchase and the service you received, Thank you once again for shopping with Fireplace World.
The electric fire was a fantastic price…
The electric fire was a fantastic price and a good looking thing too. Works as it should and no complaints at all
9. April 2026
Antwort von Fireplace World
Dear customer, Thank you for the kind review. We are really glad that you are delighted with the fire. Thank you for shopping with us. Kind Regards, Fireplace World
Quick del delivere very…
Quick del delivered on time very pleasant delivery man easy to order and follow delivery
4. April 2026
Antwort von Fireplace World
Dear customer, Thank you very much for your 5* review and for your kind comments. We do appreciate you taking the time to post the review. Kind regards Fireplace world.
Antwort von Fireplace World
Dear customer. Thank you so much for your positive feedback and review, we really appreciate it. Kind regards, Fireplace World
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