USED LTD Bewertungen 

**PLEASE STAY AWAY – Extremely disappointing experience**

I travelled all the way from Scotland to Fame Cars Ltd in Birmingham after seeing several cars advertised on their website. I was specifically looking for a reliable automatic with a full service history, under 100,000 miles and a full MOT.

I initially looked at a Honda Jazz, but noticed several issues including both wing mirrors being held together with Sellotape, a faulty registration plate light and damage to a rear panel. I asked for a reasonable reduction to cover these repairs, but the owner was extremely reluctant to negotiate and eventually only agreed to £50 off.

The test drive was very limited – essentially just up and down one street outside the garage. Unfortunately, shortly after leaving, I noticed the automatic gearbox making a concerning clunking noise. Around 15 minutes later, on the motorway, the car broke down completely and the engine warning light came on. Thankfully I managed to restart it and return to the garage.

Having travelled from Scotland and being understandably shaken after breaking down on a busy motorway, I was extremely disappointed by the response. When I explained what had happened, I was simply told by a member of staff: **"Pick another car then."** When the owner eventually came out, there was no apology or real concern, with the response being: **"Why would I sell you a broken car? We didn't know it was going to break down."**

I eventually agreed to take a Suzuki SX4 instead. It had a full service history and a full year's MOT with no advisories. The garage repaired an exhaust issue before I left, but despite everything that had happened, they refused any goodwill reduction or even an additional month's warranty.

Once back in Scotland, I noticed a knocking noise and took the car to my trusted local garage for a full inspection. They found **over £2,000 worth of work required** and raised serious concerns about the condition underneath the car. I was shown that areas underneath had been painted black, which they believed appeared to be covering up problems.

Most concerningly, despite the car having a full MOT with no advisories, my garage told me they highly doubted it would pass an MOT in its current condition.

I contacted Fame Cars for an explanation. When I asked whether they had carried out the MOT, I was told they didn't know because they have lots of cars. This was particularly concerning given that they had been working on the car themselves immediately before I bought it.

I appreciate that used cars can develop faults, but the combination of the breakdown, the complete lack of customer care, the condition of the replacement vehicle and the concerns raised by my independent garage has left me extremely disappointed.

**I strongly recommend getting any vehicle from this garage independently inspected before buying. Personally, I would not buy from Fame Cars Ltd again. PLEASE STAY AWAY.**

AVOID AT ALL COSTS!

We bought a car from Fame Cars LTD and was sold an unroadworthy car. They wouldn’t let us fully test drive the car (only up and down the 20mph road) and everything seemed fine. When driving it as you would normally drive a car was when the problems started to show. Tyres valves were not seated properly and leaked slowly, suspension was bouncy round the bends and rear camber was off. Our mechanic deemed it unroadworthy and priced the repairs at £1000+.

They did offer to repair the car however they admitted that they would only use cheap aftermarket replacements and not genuine parts. We refused as they could not be trusted to repair the car properly.

The communication with Fame Cars have been horrific, they were extremely rude and disrespectful and were dragging the process of a refund out, only the promise of taking them to court did they send us a refund, but only at the last minute!

I am pregnant and needed a fully functioning family car and was sold a dangerous vehicle labelled as roadworthy.

Please only buy from Fame Cars if you want stress, exhaustion and to be spoken to like trash. They are clearly only interested in making money and show no respect or responsibility when dealing with faults.

Easy to buy from but when rang to request a paper copy of the MOT was met with verbal abuse, and told to think before I spoke and do it all online, sorry but I'm old school and like paper copies at point of sale for mots

Bought car at end of March, turbo went wrong after 2 weeks. They carried out the repair but poor comms throughout and left me chasing and without a car for almost a week. I then had to take it to a garage close to me as the replacement part was not mounted correctly causing vibration and noise within a few days.

Timing chain went wrong so 2k+ repair at my own cost after 6 weeks and 1500 miles of owning.

Took 2 months to log change with DVLA, got date of purchase wrong. After a further two months, they have put it through again generating me further paperwork with DVLA as the new document has gained a former keeper by doing this.

Better off going to a reputable garage to avoid stress

Bought ford fiesta for my son Same day delivery very good service highly recommended staff was very polite and helpful answered all my questions

Very cheap automatic cars in market fame cars are very professional very helpful same time

Very good customer service all the stuff is polite and very knowledgeable about cars they deliver the car same day very happy with my new purchase 😀

Absolutely awful rude service ! Offered to leave a deposit to hold a car and they said no phone them the next morning to say we are coming to pick it up and they said fine to then get a phone call saying they have sold the car and was very rude on the phone made us lose £200 because of getting insurance as on way to pick up !

Very good collection of cars we came to see hyundai i10 after visiting we end up with kia ceed huge collection to choose from highly recommend

Very good service and very nice cars thanks for your help 👍

Very disappointing experience.
Bought a car from this dealer and discovered a serious timing chain issue shortly afterwards. The dealer refused to accept responsibility, so I had no choice but to start County Court proceedings.
I would not recommend this dealer.

Brought a car in April from here was super helpful, headlight didn’t work one morning I rang them and they had fixed it for me as I was still in warranty, absolutely amazing customer service super friendly kind and approachable.

Great service

Great place to buy automatic car staff is helpful

We are very happy with our purchase

Very good customer service staff is very helpfull

Bought a mercedes clk from them and they said it was in good condition. Just a month and a half later, the engine management came on and the car started misfiring. I’ve been quoted 2 grand to replace the chain… this is more than the car was worth. There’s a reason why they sell their cars cheap. The MOT history on most of their cars say “pass’ but they’ve probably taken it to a friends garage and made a poor attempt at doing an MOT. Stay clear for these people and pay the extra money for a car with full service history and buy from reputable dealerships.

I would not recommend Fam Cars Birmingham based on my experience.

The car I purchased had faults, and I feel the way the situation was handled was very disappointing. In my opinion, they sell cars that are not properly checked, and when problems come up, they try to buy the car back instead of properly resolving the issue.

This has caused stress, wasted time, and financial loss. I would advise anyone thinking of buying from them to be very careful, get the car fully inspected by an independent mechanic before paying, and make sure everything is in writing.

Very poor experience. Please stay away and keep your money safe.

great service with friendly staff