ExpertHelp Bewertungen 

1'602
TrustScore 2 von 5

2.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

They charged me 20 bucks. I was supposed to get someone that could help me recover my Facebook account but he literally copied and pasted what was on the Internet which told me to log into my Face... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

I rushed into contacting expert help about an Evri delivery, I understood that it was one off refundable contact. When I looked at my Paypal Account I realised that I had signed up for a monthly subs... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I paid $57 for a urgent matter and additional $20 for a remote access session to fix an issue with our domain servers... 24/7 support? Even after more than 40 minutes still no response... Get... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fast efficient service that helped me fix a scanning problem on a tight deadline project. My scanner kept putting a dark line down the side of my scans. It only occurred when using the automatic docum... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wirtschafts- und IT-Beratungsagentur
  2. B2B-Dienstleistungen

Vom Unternehmen geschrieben

ExpertHelp is a simple, secure way to get expert answers and hands-on help—fast. Post your question or project, receive tailored proposals from qualified professionals, and choose the right match based on experience, ratings, and price. You work 1-on-1 in a private workspace with clear deliverables and upfront costs, so there are no surprises—just reliable results. Unlike open forums, ExpertHelp is designed for outcomes. Customers pay to engage an expert, which means you get focused attention instead of generic replies. Most engagements include follow-up questions and practical guidance, whether you need troubleshooting for a website, advice on best practices, help drafting a plan, or implementation support. If a question needs to remain private, that’s built in. If it can be public for broader context, that works too. We care about quality, clarity, and customer care at every step. Profiles make it easy to see an expert’s background and reviews before you hire. Messaging keeps communication organized, while secure payments and clear scopes help projects stay on track. When you’re done, you can rate your experience to help the next customer choose confidently. From tech and websites to business operations and more, ExpertHelp connects you with professionals who’ve solved problems like yours before. Skip the endless searching and second-guessing—get trusted help, get it quickly, and get back to what matters. That’s the ExpertHelp difference.


Kontaktinformationen

2.0

Mangelhaft

TrustScore 2 von 5

1602 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.0

Alle Bewertungen

(1'602)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I found Rolef's help to be great

I found Rolef's help to be great. Very polite and knowledgeable.

15. November 2018
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, John. We regret the wait for our reply.

Regards,
Customer Support
ExpertHelp.com

Bewertet mit 5 von 5 Sternen

Rafel did an awesome job in getting my…

Rafel did an awesome job in getting my Epson printer to work with my Mac laptop. There were many issues involved from not having the app installed to our system running very slowly. He took over the computer and patiently figured it all out over time for us. Thank you for your professionalism!!

Jerry

15. November 2018
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Jerry. We regret the wait for our reply.

Regards,
Customer Support
ExpertHelp.com

Bewertet mit 5 von 5 Sternen

Very knowledgeable people

Very knowledgeable people. Were able to immediately fix my issue.

13. November 2018
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Debbie.

Regards,
Customer Support
ExpertHelp.com

Bewertet mit 5 von 5 Sternen

Ferdinand was very helpful and…

Ferdinand was very helpful and responsive; we spoke for several days in a row until the problem was corrected

13. November 2018
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Andrew.

Regards,
Customer Support
ExpertHelp.com

Bewertet mit 5 von 5 Sternen

He was most helpful patient…

He was most helpful patient knowledgeable and curtious. Fixed problem quickly and efficiently

11. November 2018
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Mr. Stroud.

Regards,
Customer Support
ExpertHelp.com

Bewertet mit 5 von 5 Sternen

Ferdinand was an excellent worker and…

Ferdinand was an excellent worker and fixed my problem. He was patient and helpful but I am worried about the cost and would probably mention that to others if I was asked about this service.

2. November 2018
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Sister Fishburn. We regret the wait for our reply.

Bewertet mit 2 von 5 Sternen

Poor service for a simple problem

It took about an hour to sort out what turned out to be a very easily solved problem which anyone with anyone with any knowledge or experience could have done immediately. And it was LUDICROUSLY EXPENSIVE. Don’t touch this firm!

2. November 2018
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Hello Elizabeth,

Thank you for allowing ExpertHelp to assist you with your question;

https://www.experthelp.com/question/2220561/my-ipad-will-no-longer-save-images-from-any-source-other-than-email

Customers come to our site to receive assistance from our Experts on various issues which they cannot resolve on their own. ExpertHelp assisted you when you came to our site asking for assistance and paying for our service. Troubleshooting for a particular issue can take various amounts of time and steps.

Being an independent provider of technical support we charge for our services, as explain on our site. The payment for our services is selected (1 of 3 options) and made upfront authorized by the customer before being assigned to an Expert. ExpertHelp does not have recurring charges, subscriptions, or hidden fees.

If you have any billing inquiries you can reach out to Support 24/7 via email at support@experthelp.com. We'll be happy to assist you further.

Regards,
ExpertHelp.com

Bewertet mit 4 von 5 Sternen

telephone help

Technician was very helpful and patient and solved most of my problem!

31. Oktober 2018
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Pat. We regret the wait for our reply.

Bewertet mit 5 von 5 Sternen

What a relief

Elixir had tons of patience and finally figured out what Apple had not. He made my day.

30. Oktober 2018
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Shannon. We regret the wait for our reply.

Bewertet mit 5 von 5 Sternen

Fred

Fred, the gentleman, who helped me was not only patient with my lack of computer knowledge, he got he through the problem successfully.

29. Oktober 2018
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Kathy. We regret the wait for our reply.

Bewertet mit 5 von 5 Sternen

Had issues with google voice number…

Had issues with google voice number set-up and use. Tech took screen control and helped me correct all issues in a very short time.

27. Oktober 2018
Bewertung ohne vorherige Einladung
ExpertHelp-Logo

Antwort von ExpertHelp

Thank you for your kind words of encouragement, Jim. We regret the wait for our reply.

Bewertet mit 3 von 5 Sternen

Not pleased cost very excessive for work

Not too pleased cost seems very excessive. Had help me a few days earlier and Ferdinand did an excellent job helping me solve a problem. Returned to him because he did an excellent job and because I originally believed problem could be related to original issue. After getting started discovered my keyboard was not entering correct letter and therefore I could not gain access to my computer via my password. Left expert and went to store and purchased a new keyboard and my problem was solved. After being charged full amount a few days earlier i was again charged $97. for simply getting connected. I believe this to be excessive and will hesitate to use your service in the future despite my original satisfaction with your expert.
Regards, Al Wattson

27. Oktober 2018
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Hello Al,

Thank you for your review! If you believe you posted your second question in error and was trying to post a follow up inquiry on your original question please let us know by contacted support.

ExpertHelp is a pay per question technical support provider. The payment for ExpertHelp services is made upfront authorized by the customer before speaking to an Expert. ExpertHelp does not have recurring charges, subscriptions, or hidden fees. Should you have a billing inquiries and to avoid delay in getting clarification of your bill, we ask that you reach out to our Billing department directly (as they do not monitor reviews 24/7). Customers can reach us anytime via email at support@experthelp.com or reply directly from your receipt email that is sent for your records.

Regards,
Customer Support
support@experthelp.com

Bewertet mit 5 von 5 Sternen

A Mixed Blessing

Dear Sir or Ms. — Your service wa excellent throughout. Unfortunately, your price was outrageous. Aloha, nui loa — Whitney Gordon

21. Oktober 2018
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your review, Whitney. We appreciate your feedback.

Bewertet mit 5 von 5 Sternen

Having a problem with Face Book

Having a problem with Face Book. I thought I had deleted a FB account that been hacked, however, determined it had not been deleted. Attempted to get back into old account, but required Code Generator that I attempted to retrieve per instructions with no success. Additionally, could not access new FB account on laptop. I contacted ExpertHelp online explaining problem. They immediately got back to me with price. Upon agreeing to cost which I thought was reasonable was contacted by an ExpertHelp person named Ferdinand online and after a few questions asked if he could contact me by phone within minutes. He viewed my computer remotely and step by step walked me through the process to correct problem which required sending FB an e-mail with pic of ID to authenticate. Suprisinly, FB responded back within an one hour which Ferdinand said could take up to four days. Upon receipt of e-mail from FB I called Ferdinand back as he instructed. Using link FB had sent within a very short time Ferdinand walked me through process and successfully accessed old account which was deleted. Ferdinand then walked me through correcting problem with new FB account so it could be accessed via computer. Ferdinand was most professional, courteous and knowledgeable. He with precision knew exactly how to correct problems that took less than an hour. I can’t say enough about Ferdinand’s expertise and how easily he corrected my problems that I had been working on for days. I would highly recommend XpertHelp.

20. Oktober 2018
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Gary. We regret the wait for our reply.

Bewertet mit 4 von 5 Sternen

It was quick and achieved the result I…

It was quick and achieved the result I wanted = it is a pity facebook are so unhelpful - tthey just ignore any requests but at least there is expert help who actually know the meaning of the word help. Thanks

19. Oktober 2018
Bewertung ohne vorherige Einladung
ExpertHelp-Logo

Antwort von ExpertHelp

Thank you for your kind words of encouragement, Daphne. We regret the wait for our reply.

Bewertet mit 5 von 5 Sternen

I was in trouble with a flaw in…

I was in trouble with a flaw in Facebook. After repeated attempts to fix it and/o find someone who could(FB no help at all), I found Experthelp who told me how to repair ity..it worked and I'm very happy.

18. Oktober 2018
Bewertung ohne vorherige Einladung
ExpertHelp-Logo

Antwort von ExpertHelp

Thank you for your kind words of encouragement, Susan. We regret the wait for our reply.

Bewertet mit 5 von 5 Sternen

Problem resolved

After 1.5 hours with FIOS support that we called as we had no MDLI I called this service and after a half hour our problem was resolved. We went from wired on my tv to an appropriate WiFi link ( one was not working) and we now have the problem resolved.

18. Oktober 2018
Bewertung ohne vorherige Einladung
ExpertHelp-Logo

Antwort von ExpertHelp

Thank you for your kind words of encouragement, Geert. We regret the wait for our reply.

Bewertet mit 5 von 5 Sternen

Service was great

Service was great, took on the issue fast and methods worked. Everything was straight within 24 hours.

17. Oktober 2018
Bewertung ohne vorherige Einladung
ExpertHelp-Logo

Antwort von ExpertHelp

Thank you for your kind words of encouragement, Gary. We regret the wait for our reply.

Bewertet mit 5 von 5 Sternen

The tech who helped me

The tech who helped me, Ferdinand, was exceptionally helpful. Responded quickly and professionally. I would not hesitate to use him in the future.

16. Oktober 2018
Bewertung ohne vorherige Einladung
ExpertHelp-Logo

Antwort von ExpertHelp

Thank you for your kind words of encouragement, Frank. We regret the wait for our reply.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr