ExpertHelp Bewertungen 

1'602
TrustScore 2 von 5

2.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

They charged me 20 bucks. I was supposed to get someone that could help me recover my Facebook account but he literally copied and pasted what was on the Internet which told me to log into my Face... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

I rushed into contacting expert help about an Evri delivery, I understood that it was one off refundable contact. When I looked at my Paypal Account I realised that I had signed up for a monthly subs... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I paid $57 for a urgent matter and additional $20 for a remote access session to fix an issue with our domain servers... 24/7 support? Even after more than 40 minutes still no response... Get... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fast efficient service that helped me fix a scanning problem on a tight deadline project. My scanner kept putting a dark line down the side of my scans. It only occurred when using the automatic docum... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wirtschafts- und IT-Beratungsagentur
  2. B2B-Dienstleistungen

Vom Unternehmen geschrieben

ExpertHelp is a simple, secure way to get expert answers and hands-on help—fast. Post your question or project, receive tailored proposals from qualified professionals, and choose the right match based on experience, ratings, and price. You work 1-on-1 in a private workspace with clear deliverables and upfront costs, so there are no surprises—just reliable results. Unlike open forums, ExpertHelp is designed for outcomes. Customers pay to engage an expert, which means you get focused attention instead of generic replies. Most engagements include follow-up questions and practical guidance, whether you need troubleshooting for a website, advice on best practices, help drafting a plan, or implementation support. If a question needs to remain private, that’s built in. If it can be public for broader context, that works too. We care about quality, clarity, and customer care at every step. Profiles make it easy to see an expert’s background and reviews before you hire. Messaging keeps communication organized, while secure payments and clear scopes help projects stay on track. When you’re done, you can rate your experience to help the next customer choose confidently. From tech and websites to business operations and more, ExpertHelp connects you with professionals who’ve solved problems like yours before. Skip the endless searching and second-guessing—get trusted help, get it quickly, and get back to what matters. That’s the ExpertHelp difference.


Kontaktinformationen

2.0

Mangelhaft

TrustScore 2 von 5

1602 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.0

Alle Bewertungen

(1'602)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

They charged me 20 bucks to copy paste off internet

They charged me 20 bucks.
I was supposed to get someone that could help me recover my Facebook account but he literally copied and pasted what was on the Internet which told me to log into my Facebook
A joke. Just a way to throw 20 bucks away
Oh they also gave me a bad email which didn’t work

26. September 2024
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Dear Rachel,

We sincerely apologize for the experience you had with our service. Your feedback is absolutely valid, and we understand your frustration at receiving a response that felt like a simple copy-and-paste from the internet, especially when you were seeking personalized help with your Facebook account recovery.

We want to assure you that our expert had already informed you the request for refund was raised, and we're pleased to inform you that we have completed the refund process. You should see the credit reflected in your account within 5 to 7 working days, depending on your financial institution.

We strive to provide valuable assistance, and it’s clear we fell short in this instance. Your feedback is crucial, and we are committed to improving the quality of support our experts provide.

If there’s anything else we can do to assist you or if you have further questions, please don’t hesitate to reach out.

Thank you for your understanding, and we appreciate your patience.

Regards,
Jenny Muralidharan
ExpertHelp.com

Bewertet mit 3 von 5 Sternen

I rushed into contacting expert help…

I rushed into contacting expert help about an Evri delivery, I understood that it was one off refundable contact. When I looked at my Paypal Account I realised that I had signed up for a monthly subscription.
A bit misleading but I think(hope ) it was easy to cancel but a waste of £25

20. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor service

I was directed to you by Total AV, you were no help and it cost me £25 for the privilege!

1. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Dear Victor,

We’re sorry to hear about your experience. It seems there might be a mix-up, as we couldn’t find your name in our records. We are also not associated with Total AV and do not offer services for £25. We’re hopeful that you can find a speedy resolution by contacting the correct team.

If you still believe there’s an issue on our end, please reach out to us at support@experthelp.com with the last four digits of the card used for payment and the date of billing. We’ll be happy to assist you further.

Best regards,
Jenny Muralidharan
ExpertHelp.com

Bewertet mit 1 von 5 Sternen

Not worth it!

The level of expertise for this company is below average. It is not worth the money. Also customer service is basically non-existent. They do not get back to you.

14. März 2023
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Dear Brady, thank you for your valuable feedback. We strive to provide the best possible service to our customers. Thank you for bringing this to our attention, as we are always looking for ways to improve our services. We are sorry we fell short of your expectations and will ensure this does not happen again. We also confirm your charges were refunded on the 19th of Mar'23. Should you need any further billing assistance, do email us at support@experthelp.com. We hope you will allow us another opportunity in the future.

Bewertet mit 1 von 5 Sternen

No help

I wanted technical Toyota help, I am a mechanic, what I wanted was Toyota knowledge based experience with Toyotas but the info appeared to be based in general knowledge I ask one question and have been charged twice I have ask to be removed from this site and contacted my credit card company

19. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Hi Celica,

Thank you for your review and we regret the wait for our response. We are sorry you had an unsatisfactory experience with our assistance. Kindly reach us via email at support@experthelp.com if your billing concern remains unresolved. We will help you most appropriately.

Regards,
Customer Support
ExpertHelp.com

Bewertet mit 4 von 5 Sternen

Because of the circumstances re my…

Because of the circumstances re my computer problem were such that little you could do , the approach of your staff was first class especially Relly De Jesus.

13. Oktober 2021
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Ian.

Regards,
Customer Support
ExpertHelp.com

Bewertet mit 4 von 5 Sternen

There was a sincere persistence to…

There was a sincere persistence to resolve the issue - thankyou for the care!

10. September 2021
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Anthea.

Regards,
Customer Support
ExpertHelp.com

Bewertet mit 5 von 5 Sternen

Helpful, courteous, fast response

The helper understood my question, answered immediately and in a manner I could easily fix my problem. He was very polite and understanding. I am rarely at my desk so I was surprised that he continued to help with my question throughout my day and made sure my problem was fixed.

8. Dezember 2020
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Linda. We will continue to work harder to offer you the best of services. Regards, Team ExpertHelp.com.

Bewertet mit 5 von 5 Sternen

Excellent job by ExpertHelp and the…

Excellent job by ExpertHelp and the technician that helped me.

I will continue go to your company for help with IT needs.

30. September 2020
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your continued support and kind words of encouragement, Mr. Adams.

Regards,
Team ExpertHelp.com

Bewertet mit 4 von 5 Sternen

great service but they could not answer…

great service but they could not answer my question about FB or help me out ; everything they told me I found on the internet ; it basically is an issue with FB and there was nothing they could do; I would recommend anyway

14. August 2020
Bewertung ohne vorherige Einladung
ExpertHelp-Logo

Antwort von ExpertHelp

Thank you for your recommendation, Mary. This means a lot to us.

Bewertet mit 5 von 5 Sternen

I've been helped several times using…

I've been helped several times using expert help and it's been fabulous. This time it was Rofel who took great care of me. I'm so glad to have found these folks.

4. Juli 2020
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for trusting us, Ellie. We're happy we could be of assistance again.

Bewertet mit 5 von 5 Sternen

Great experience

Great experience! My Technical Representative was VERY knowledgeable, patient, professional and extremely concerned about my issues. Worth every penny and I will be using the service again!

1. Juli 2020
Bewertung ohne vorherige Einladung
ExpertHelp-Logo

Antwort von ExpertHelp

Thank you for your kind and encouraging words, Cynthia.

Bewertet mit 5 von 5 Sternen

Outstanding Expert

So far, I have been very pleased with ExpertHelp. The expert that helped me is friendly and extremely helpful. I have had a bad experience with sites that have so-called experts only to get wrong information from a so-called expert who was in too big a hurry to help me. Your expert was just the opposite. He was pleasant, knowledgeable, and timely. In fact, I am still in contact with him because I still have questions about the issue I am having with my car. It is a pleasure dealing with your expert.

18. April 2020
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind and encouraging words, Wayne.

Bewertet mit 5 von 5 Sternen

Rofel was very helpful on 03/31/2020

Rofel was very helpful on 03/31/2020, unblocking two phone numbers. I'm thankful for his service. Thank You Rofel, Charlotte Moline

1. April 2020
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words, Moline. We also thank you for this opportunity to assist you.

Bewertet mit 5 von 5 Sternen

The expert was awesome

The expert was awesome. Solved my Facebook issue quickly and professionally. Highly recommend.

13. Januar 2020
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Mike.

Regards,
Customer Support
ExpertHelp.com

Bewertet mit 3 von 5 Sternen

We did clean up some stuff but never…

We did clean up some stuff but never got my problem solved. In the end, your guy admitted it couldn't be done even though we had spent a lot of time trying to do it. I think he did not know enough about the issue but he did help in other ways.

12. Januar 2020
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Hello Al,

Thank you for allowing us to assist you with your inquiry

We apologize we were not able to resolve the issue completely. At ExpertHelp, we are committed to ensuring you receive the best service possible. Should you need continued assistance or have any billing related inquiries, please reach out to Support directly. You may reach us 24/7 via email at support@experthelp.com.

Regards,
Customer Support
ExpertHelp.com

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr