ExpertHelp Bewertungen 

1'602
TrustScore 2 von 5

2.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

They charged me 20 bucks. I was supposed to get someone that could help me recover my Facebook account but he literally copied and pasted what was on the Internet which told me to log into my Face... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

I rushed into contacting expert help about an Evri delivery, I understood that it was one off refundable contact. When I looked at my Paypal Account I realised that I had signed up for a monthly subs... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I paid $57 for a urgent matter and additional $20 for a remote access session to fix an issue with our domain servers... 24/7 support? Even after more than 40 minutes still no response... Get... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fast efficient service that helped me fix a scanning problem on a tight deadline project. My scanner kept putting a dark line down the side of my scans. It only occurred when using the automatic docum... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wirtschafts- und IT-Beratungsagentur
  2. B2B-Dienstleistungen

Vom Unternehmen geschrieben

ExpertHelp is a simple, secure way to get expert answers and hands-on help—fast. Post your question or project, receive tailored proposals from qualified professionals, and choose the right match based on experience, ratings, and price. You work 1-on-1 in a private workspace with clear deliverables and upfront costs, so there are no surprises—just reliable results. Unlike open forums, ExpertHelp is designed for outcomes. Customers pay to engage an expert, which means you get focused attention instead of generic replies. Most engagements include follow-up questions and practical guidance, whether you need troubleshooting for a website, advice on best practices, help drafting a plan, or implementation support. If a question needs to remain private, that’s built in. If it can be public for broader context, that works too. We care about quality, clarity, and customer care at every step. Profiles make it easy to see an expert’s background and reviews before you hire. Messaging keeps communication organized, while secure payments and clear scopes help projects stay on track. When you’re done, you can rate your experience to help the next customer choose confidently. From tech and websites to business operations and more, ExpertHelp connects you with professionals who’ve solved problems like yours before. Skip the endless searching and second-guessing—get trusted help, get it quickly, and get back to what matters. That’s the ExpertHelp difference.


Kontaktinformationen

2.0

Mangelhaft

TrustScore 2 von 5

1602 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.0

Alle Bewertungen

(1'602)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

My honest opinion

Because of my age, I work best with slow delivery and simple sentences. It takes me awhile to process things. The interview was very long and rambling. Personally, I think about 1/3 of the verbiage could have been left out without affecting the information needed by the customer. My training in this issue was be clear, concise, brief, and factual. A lot of repetition is not necessary if things are stated clearly the first time. At times I felt more like you were trying to 'sell' me on getting a job done, rather than just giving me the needed information, and it confused me. I got what I needed, and I appreciate that, but frankly, I didn't like the process.

2. Mai 2019
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your support and we appreciate your feedback, Patricia. We will take utmost care to improve our services. Thank you again, for taking your time to share your review.

Regards,
Customer Support
ExpertHelp.com

Bewertet mit 5 von 5 Sternen

very friendly and willing to help

very friendly and willing to help. thank you very much

1. Mai 2019
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Rose. We regret the wait for our reply.

Regards,
Customer Support
ExpertHelp.com

Bewertet mit 5 von 5 Sternen

I FOUND FERDINAND VERY COURTEOUS AND…

I FOUND FERDINAND VERY COURTEOUS AND VERY HELPFUL . HE SOLVED MY PROBLEMS  WITH EASE.

1. Mai 2019
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Dom. We regret the wait for our reply.

Regards,
Customer Support
ExpertHelp.com

Bewertet mit 5 von 5 Sternen

Terrific service at ExpertHelp.com

Terrific service! Ferdinand Aquino was a true pro, very easy to work with!

29. April 2019
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, William. We regret the wait for our reply.

Regards,
Customer Support
ExpertHelp.com

Bewertet mit 2 von 5 Sternen

the person that I spoke with was very…

the person that I spoke with was very knowledgeable, however was hard to follow perhaps it was me not being so.
however having changed both the the cartridges black & colour both are printing black even when I choose colour!
I am not at all pleased with my HP ENVY 5032 printer at all.
Sorry,
Mr KENNETH HONNIBALL.

5. April 2019
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Mr. Honniball. We regret the wait for our reply.

Bewertet mit 5 von 5 Sternen

The person who helped me was very…

The person who helped me was very courteous, patient and able to clearly explain what I needed to do to resolve the problem. It took no time at all to resolve my problem.

4. April 2019
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Shirley. We regret the wait for our reply.

Bewertet mit 5 von 5 Sternen

I was locked out of my Facebook account…

I was locked out of my Facebook account by the system. The required verification code, sent to me via sms, never arrived, and in trying too often to get a code I was deemed a hacker (I suppose) and locked out. Rofel Lantican contacted me, and over the course of two evenings worked - successfully - to allow me to regain access to my page. He was calm, patient and skilled, all real assets in a tech. I have dear friends and family members with whom I connect on Facebook and I missed it very much. I am truly grateful to Rofel, and to ExpertHelp. The best service for a very reasonable price!

25. März 2019
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Linda. We regret the wait for our reply.

Bewertet mit 4 von 5 Sternen

ok help

ok help. Had a little trouble understanding the person, mostly because my hearing is poor. Hearing aids don't help all hearing problems.

21. März 2019
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words, Richard. We regret the wait for our reply.

Bewertet mit 3 von 5 Sternen

Phone person was very helpful and…

Phone person was very helpful and patient with me. As a new owner I was extremely disappointed that I had to pay for customer service. I printed some 80+ pages of instructions and they are not helpful if you don’t already know something about an Apple phone. I wish now I had chosen another brand. I won’t be recommending Apple to anyone.

20. März 2019
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Hi Rebecca, thank you for your review and we regret the wait for our response. We are sorry you had an unsatisfactory experience with our assistance. Kindly reach us via email at support@experthelp.com if your billing concern remains unresolved. We will help you most appropriately.

Regards,
Customer Support
ExpertHelp.com

Bewertet mit 4 von 5 Sternen

Lightroom problem

The expert was just that and identified the problem and a solution. Unfortunately we were unable to identify a cause. I will use this service again for any Lightroom problem.

19. März 2019
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Hi, Thank you for your kind words of encouragement.

Regards,
Customer Support
ExpertHelp.com

Bewertet mit 5 von 5 Sternen

new iPad

This gentleman decided to call,
Than connecting to my computer to work magic for me to get my new iPad set up
My children gave me the mini a few years ago.... they set it up for me

18. März 2019
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Patti.

Regards,
Customer Support
ExpertHelp.com

Bewertet mit 5 von 5 Sternen

excellent

excellent. this is the real thing. real help via a shared screen.

15. März 2019
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Geoff. We regret the wait for our reply.

Bewertet mit 5 von 5 Sternen

Fixed my bluescreen error while other…

Fixed my bluescreen error while other professionals before failed. I am grateful. Also provided me further advice if certain circumstances arises.

25. Februar 2019
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Donald. We regret the wait for our reply.

Bewertet mit 5 von 5 Sternen

i Didn’ Know what was wrong and he did - and he fixed it.

As someone whose knowledge of what makes computers work properly, it concerned me the help provided me would swoosh over my head.

I can’t say enough about the skills and self-confidence he had . I did what he said, I watched what he did, I listened to him - and he fixed what I pretty much had done to myself .

Very very relieved he knew where to look and how to fix it.

21. Februar 2019
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Jolene. We regret the wait for our reply.

Bewertet mit 4 von 5 Sternen

Close to a 4.5.!

Close to a 4.5.!
I had a relatively serious problem and Ferdinand took me step by step through his suggested remedies. This was in addition to an even longer period of ExpertHelp from Billy. Both were careful to make sure that I followed their recommendations; none of the suggestions from either worked, but what we did will be available on their Case Notes when I take the computers to my local Apple Store; this will save me time and probably money also. My thanks to both!

21. Februar 2019
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Priestly. We regret the wait for our reply.

Bewertet mit 5 von 5 Sternen

My agent was very knowledgeable in…

My agent was very knowledgeable in repairing my computer.

12. Februar 2019
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Robert. We regret the wait for our reply.

Bewertet mit 3 von 5 Sternen

Response fine but expensive

Response fine but expensive. Als there was an option to give a tip but the minis was 10 dollars. The advice did not warrant a tip of 10 dollars but I would have given 5 but no provision to do so.

5. Februar 2019
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your review, Brendan. We appreciate your feedback.

Bewertet mit 4 von 5 Sternen

Very Patient

1. Februar 2019
Bewertung ohne vorherige Einladung
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Antwort von ExpertHelp

Thank you for your kind words of encouragement, Chi. We regret the wait for our reply.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr