Easyspace Bewertungen 

We've been with Easyspace or a predecessor since 2003. In general they are reliable and if there is a problem they get it fixed quickly or give an estimated time to fix or implement a work around if not. One can usually talk to them on chat or if need be by phone in business hours. Their staff are generally helpful as well.

As a small international business owner, for the past 15 years I've used numerous web hosting companies around the world. Some were truly terrible, but most problematic in one way or the other.
I'd used EasysSpace several times for buying UK domain names, but always hosted elsewhere, for various logistical and commercial reasons.

Recently, after another poor experience elsewhere, surprisingly in Switzerland, I decided to transfer those domains across to EasySpace, including a live website and emails. I was very pleasantly surprised by the whole migration experience. I expected, and got, the odd glitch, but the UK-based support was really excellent, the best I've encountered in a very long time, equal with the best in the world, in my experience.

Issues are quickly recognised, accepted and fixed, no messing about, in plain English language, without the use of endless scripted questions which lead no nowhere and frustration. If the main support centre in friendly and chirpy Glasgow cannot fix it there and then, they escalate it to other technicians in their UK datacentres, the netintelligence team, iomart team, etc.

What made me decided to use them was their UK base and support team, very clear product offers and clear pricing. Nothing hidden. Other providers might bundle other things in their offers, and they might seem better value at first, but honestly, even if I need to pay for something extra with Easyspace compared to elsewhere, I know exactly what I am getting and paying for. Their setting up of extra services is also very efficient.

I also chose them because I'm needing to step back a bit from regularly checking the technical status of my sites. The Managed Wordpress hosting is exactly what I need, once installed, I only need to really spend my time on the site content, not the technical insfrastructure.

The only occasional downside I've experienced are some unexpected system outages, but they say they are addressing those with major upgrades and investments. I'll keep an eye out on how they perform on this metric!

Overall, I highly recommend Easyspace.

I've been a customer of Easyspace for domains, email and server hosting since the beginning of the company over a couple of decades ago. It's my 'go-to' place for all my internet domain and server management. I use the Easyspace support function now and again and always have the answer/fix back quickly, sales and support very easy to deal with. All very professional

I have been with Easyspace for many years now. They host my website. I am particularly grateful and blown away Ian and Alex from the technical support team.
They have gone out of their way to help me .
I will continue with their services onward.

Many thanks Easyspace.

I've used easyspace for twenty years now. They've always been an excellent provider. Friendly, efficient and responsive. Highly recommended.

Terribly slow support both via the ticketing system, generally waiting 24 plus hours for a response, and via phone, gave up waiting after 15 mins! They charged me £18 to transfer away my domain and this still isn't done 36 hours later! Rubbish!

I hadn't a clue how to set up SPF, DMIK and DMARC authentication on my two domains and the tech support people at Easyspace very kindly did it for me, as soon as I asked. I am very grateful.

I found Easyspace easy to deal with, I received great advice and a superb updated website

I had to contact support because my site was offline, my renewal failed. I got a great price and once paid it came back online

My account needed updated and I couldn’t access the control panel, great chat service resolved this

What a pleasant company to deal with, great support and customer care.

My email stopped working, I called and my payment failed, they took a payment and it was back working in minutes, couldn’t ask for more

Informed them multiple times that their servers are being used for spear phishing. Their domains are vulnerable to subdomain takeover and are used for phishing. They refuse to take action.
Even tried chat support which just blatantly said "send an email".

I have been with Easyspace for a long time, Originally i was with sky Market which Easyspace bought it out years ago.
In general my experience is good but like every company they do have some hiccups, they once deleted my website by mistake and the backup was lost, eventually after a week they managed to find the backup and restored my website.

The reason i gave 3 stars not 4 or 5 because when i get my domain renewal or web hasting package renewal the price they email me is always more expensive than advertised price and I have to phone and negotiate to get it down to what is advertised.
Why not offer a great experience by offering the advertised price directly .

I'm not sure how long I've been with Easyspace, but I recall getting an email celebrating 100,000 customers. Though I am in the U.S., their performance never fails. Highly recommend them.

Easyspace support team have always been extremely helpful in supporting my technical issues I have had when swapping websites and DNS settings etc. They have moreover assisted with making the changes for me.

I specifically got in touch to remove auto renew - I never asked in the first place. With emails of earlier correspondence. I do know that I removed this option, but surprisingly this was changed back to auto renew. I do get regular monthly emails which I did not look at as I knew I had declined auto-renew which was why you pay extra for the payment - and that my renewal was not due until November, and yet payment taken in October. Response to emails was quick but unhelpful. Never trust that your account has not been changed - go in and check always and at least 1 month before renewal as renewal date is not the same as payment date - one month earlier - no rationale for this.

I have been with Easyspace for almost two decades (domain name and mail hosting). For the first few years the service level was a bit sub-par, but they have since upped their game considerably and over the last few years I have only once required assistance, and when I did their response time, service attitude and delivery was no less than impeccable. I have no problem recommending them.

Scammers
Easyspace tried to force me to renew services with them that I didn't want by taking money from my account months before the renewal was due.
I contacted them straight away over it but they refused to refund the money claiming they didn't have the facilities to issue refunds.
I told them if they didn't refund it I would contact my bank and report them at which point they tried lying to me by telling me my bank couldnt do anything and I had no rights because that's there policy, (Everyone has rights).
I reported them to my bank and my bank got my money back for me, easyspace then tried to contest this even tho they said the only reason they couldnt refund the money in the first place was because they didnt have the facilities to issue refunds.
My bank asked me if I wanted to continue the case because easyspace had contested the chargeback and I said yes i wanted to continue the chargeback so my bank fought the case and I won and got to keep my money.
They then deleted all my files and website out of spite even tho I still had a month of service left that I had already paid for in full the year before.
Thankfully my website was only a small local fishing club and I had a backup copy so uploading it to a new host wasn't a big problem for me but had it been a business this could of caused big problems.
They also try to hold your domain hostage and refuse to give you your transfer code unless you pay them £18, this is illegal and they can not do this, they can ask for a fee but they can't refuse to give you your transfer code if you don't want to pay that fee, you own your domain not them.
If you find yourself in a similair situation with them then do the same as I did.

1. Contact easyspace and tell them you want your money back.

2. Contact your bank straight away and make them aware of the situation and start a chargeback.

3. Report them to trade and standards to help stop them doing the same to other people in future.

4. Report them to icann and icann will get you your domain transfer code for free.

5. Take plenty of screenshots of your conversations with them as evidence for your bank and icann and record any phone calls you have with them.

6. Make sure you have a backup copy of your website so when they delete your files it's not a big issue.

7. Refuse to close the case with your bank no matter what lies easyspace tell you.

The entire process takes about 3 weeks but you will get your money back that easyspace shouldn't of taken in the first place.

Don't believe easyspaces lies, you do have rights and you can do something about it.

If your thinking of joining easyspace I suggest you go elsewhere, just look at all the negative reviews from people all saying the same thing, theres a reason all the positive reviews are invited but not a single negative review is invited.

Easyspace are scammers and thieves and if you join them it's only a matter of time before catch them trying to do the same to you as they have to so many others.

They keep posting fake positive reviews to try hide all the negative reviews from people, just read all the negative reviews from people to find out what people really think, anyway I'll keep posting this to stop them burying all the negative reviews like they try to, if you check other other review sites you can see there real score is 1 star with over 90% negative reviews.

The agent dealing with my technical problem was extremely helpful, guiding me through the necessary steps to solve the problem, in a very considered and professional way.