Eastcoastkitchens & Bedrooms Ltd Bewertungen 

203
•
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fantastic service from this company, great email and chat communication, my order was a special order as was something try didn’t stock ordered Monday afternoon arrived on Thursday. Would definitely u... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fantastic service from start to end! Browsing and ordering via the site was simple and straight forward and the delivery was rapid. Unfortunately our sink was damaged in transit however a new one wa... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Sadly we were unable to place our order for a bespoke door. The only type of payment method they would accept was bank transfer. Whilst we have no issue in paying in full at the time of placing an ord... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordered a Clearwater Glacier Double Bowl Kitchen sink which arrived promptly but with only one of the included glass covers (should be 2). Rang customer services and another was sent out immediately a... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Küchenbedarf

Informationen, die aus verschiedenen externen Quellen stammen

Eastcoast Kitchens & Bedrooms includes 20 years of experience in providing top quality products whilst providing a top service. Full projects or storage solutions. Tambour door kits, waste bins to corner storage are available with new & exciting products arriving daily. All backed with friendly & informative advise.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

203 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4.6

Alle Bewertungen

(203)

15 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I have bought numerous things online in…

I have bought numerous things online in the past few years, but can genuinely say the two or three different people I dealt with on the phone were an absolute pleasure to deal and a credit to the company.

3. November 2020
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

Ernie, thank you! It is super to hear that my staff members have helped you efficiently. I do hope we can continue to do business together in the future.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, great product and delivery was fairly quick.

3. November 2020
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

Steve, you time to leave a review is appreciated. Hope to deal with you again real soon

Bewertet mit 5 von 5 Sternen

Helpful people on phone

Helpful people on phone, speedy delivery. Quality product, value for money.

3. November 2020
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

Thank you Lindsey for your review left for us. So pleased you were happy with our overall service. I have passed your great comments over to the team, thank you for your time.

Bewertet mit 3 von 5 Sternen

Good product but some parts were…

Good product but some parts were missing and as I realised only later due to COVID delaying the installation of my new kitchen (and me not opening the box earlier for ease of storage), I am left with no other option but to buy again the missing items...

3. November 2020
Bewertung ohne vorherige Einladung
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Antwort von Eastcoastkitchens & Bedrooms Ltd

Audrey, thank you for your review. Apologies if an item was missing but we were not notified until over 4 months after the delivery date. We kindly ask all customers to check their parcels upon receipt or within a reasonable amount of time.

Bewertet mit 1 von 5 Sternen

Ordered croma grey kitchen sink online

Ordered croma grey kitchen sink online. Much lighter in person than online advert showed so picture wrong, it's darker online. Enquired about returning which I accepted would be at my expense but no courier I could find would insure a kitchen sink as it's a heavy fragile prohibited item so if I insured it it would be invalid, even at £50+ postage. Eastcoast would arrange courier but no insurance, waste of time. If I did return the sink to Eastcoastkitchens, in their email(as proof) it said the sink would go in to quarantine for 14 days before they even opened the parcel to check for contents and damage before a refund of up to 30 days, is that a new government covid 19 rule????? Thought covid lasted up to 72 hours on stainless steel, does it last longer on a granite sink, wow who knew???!!!! Nothing in their terms and conditions about 14 days without even opening a parcel to check it at least. Sounds like the company is making the most of this pandemic not to provide quicker refunds, shame on them. Please please don't give this company your money, advert wrong and a returns process blaming covid 19 for drawn out refunds. Hope they lose business for making up their own rules

3. November 2020
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

Hello Michael, thank you for your review, I am really confused with your comment about the collection of the sink? We emailed to offer a collection, but there is absolutely no mention to you that no insurance would be included for you?
We are sorry you are not happy with the returns policy and the temporary quarantine time, this is set by a number of our suppliers and unfortunately we can not override this, they are also taking into consideration courier delays, reduced staffing levels & consideration for their staffs welfare. We let our customers know of the worst case scenario so they are aware and this is also shown on our website.

Bewertet mit 5 von 5 Sternen

Great service - would recommend and use again!

Ordered a Clearwater Glacier Double Bowl Kitchen sink which arrived promptly but with only one of the included glass covers (should be 2). Rang customer services and another was sent out immediately and arrived the next day!! Excellent service. Mistakes happen but it’s how you rectify them that counts. Well done East Coast Kitchens!!

2. November 2020
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Antwort von Eastcoastkitchens & Bedrooms Ltd

Dawn, thank you for your review. Sorry to learn a product was not initially delivery but pleased my team rectified for you and with minimal disruption.

Bewertet mit 5 von 5 Sternen

Great product!

Good product and arrived on time. The kitchen bin is better quality than expected. Would definitely recommend

2. November 2020
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Antwort von Eastcoastkitchens & Bedrooms Ltd

Perfect! Thank you so much for your review, the team are very happy you like the product

Bewertet mit 5 von 5 Sternen

Good service, fast delivery

Order process online was straightforward. Customer service was very responsive to answer question on delivery. Actual delivery was faster than expected.
Product was as expected.
Would use this firm again.

23. Oktober 2020
Bewertung ohne vorherige Einladung
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

Thank you for your review, really pleased your order arrived in a timely manner and that the experience was easy, hope to see you again soon

Bewertet mit 5 von 5 Sternen

Absolutely fantastic customer service

Absolutely fantastic customer service! A few kitchen handles arrived slightly scratched but we received replacement in no time. Wish all businesses had such helpful and professional customer service.

21. Oktober 2020
Bewertung ohne vorherige Einladung
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

Anna Sorry to hear you originally received some scratched handles but are pleased to know my team were quick & efficient in rectifying for you. Hope they look nice!

Bewertet mit 5 von 5 Sternen

Brilliant customer service

We chose East Coast for their range and prices, but when we had a problem with the order their response was wonderful. A very prompt reaction and immediate action to exchange a faulty item (not East Coast’s fault - sent direct from the factory). So reassuring to know that their interest does not stop once the order is placed. Cannot recommend them highly enough.

17. Oktober 2020
Bewertung ohne vorherige Einladung
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Antwort von Eastcoastkitchens & Bedrooms Ltd

Richard, we really appreciate your time taken to write your comments for us. We understand mistakes or faults can occur and as stated, we do try our best to rectify issues in the shortest time possible. We do hope to be able to supply you again maybe in the future, thank you

Bewertet mit 5 von 5 Sternen

Great Wares

Hi
Your website ordering site is a lot to be desired but once this has been sorted
The delivery was good plus the products are excellent very sturdy and substantial so much so I ordered for the second time from you.

I have highly recommended your products to my friend hope she finds the same service
Liz

16. Oktober 2020
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

Elizabeth, thank you very much for your review, Maybe you would be kind enough to contact us regarding your experience with our checkout, we are always striving to enable a better experience and customers feedback is valuable to us. Many thanks for your recommendation to your friend!

Bewertet mit 5 von 5 Sternen

Great service

Great service. I my sink was delivered quickly and on time. The price was very competitive. I would recommend East Coast Kitchens.

6. Oktober 2020
Bewertung ohne vorherige Einladung
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

Thank you for your time & indeed review, we are all pleased you were happy

Bewertet mit 5 von 5 Sternen

All as promised

All as promised
Thank you

5. Oktober 2020
Bewertung ohne vorherige Einladung
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

Dave, great to hear! Pleased you were happy with your product

Bewertet mit 5 von 5 Sternen

All good, no problems.

Easy search and checkout, good communications, quick delivery, no problems.

5. Oktober 2020
Bewertung ohne vorherige Einladung
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

David Perfect! thank you for your time

Bewertet mit 5 von 5 Sternen

I ordered door restrictors

I ordered door restrictors, and they arrived promptly.

5. Oktober 2020
Bewertung ohne vorherige Einladung
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

Phil, thank you for your review. We are really pleased you received your order quickly, appreciate your time and hope to be able to supply you again soon

Bewertet mit 5 von 5 Sternen

Exactly what I needed …

Exactly what I needed and very fast delivery. Thank you

5. Oktober 2020
Bewertung ohne vorherige Einladung
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

Erica thank you, really happy you received your order quickly and efficiently. Hope to see you again in the future

Bewertet mit 5 von 5 Sternen

10/10 from start to finish.

lovely website, good communication, great choice and price, delivery sooner than expected 10/10!

5. Oktober 2020
Bewertung ohne vorherige Einladung
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

Anna so pleased you were happy with our overall service. I have passed your great comments over to the team, thank you for your time.

Bewertet mit 5 von 5 Sternen

Perfect service from enquiry to…

Perfect service from enquiry to delivery , many thanks.

4. Oktober 2020
Bewertung ohne vorherige Einladung
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

Andy Thank you, appreciate your five star review and comments, hope to be able to help you again in the future

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