Eastcoastkitchens & Bedrooms Ltd Bewertungen 

203
•
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fantastic service from this company, great email and chat communication, my order was a special order as was something try didn’t stock ordered Monday afternoon arrived on Thursday. Would definitely u... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fantastic service from start to end! Browsing and ordering via the site was simple and straight forward and the delivery was rapid. Unfortunately our sink was damaged in transit however a new one wa... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Sadly we were unable to place our order for a bespoke door. The only type of payment method they would accept was bank transfer. Whilst we have no issue in paying in full at the time of placing an ord... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordered a Clearwater Glacier Double Bowl Kitchen sink which arrived promptly but with only one of the included glass covers (should be 2). Rang customer services and another was sent out immediately a... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Küchenbedarf

Informationen, die aus verschiedenen externen Quellen stammen

Eastcoast Kitchens & Bedrooms includes 20 years of experience in providing top quality products whilst providing a top service. Full projects or storage solutions. Tambour door kits, waste bins to corner storage are available with new & exciting products arriving daily. All backed with friendly & informative advise.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

203 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4.6

Alle Bewertungen

(203)

15 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Fantastic service from this company

Fantastic service from this company, great email and chat communication, my order was a special order as was something try didn’t stock ordered Monday afternoon arrived on Thursday. Would definitely use again and recommend.

1. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Specifications for fitting insufficient, company doesn't care

There was no measurement in the instructions of where the hinge should be for the bin to fit properly, however when inquiring about a refund the company told me "there are videos online showing how to fit it" I am not happy with this response.

23. September 2026
Bewertung ohne vorherige Einladung
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

Hyan, thank you for your review.

I am a little confused by your comments, as our email clearly confirmed that we were happy to accept the product back for a return. At no point did we refuse your return.

The issue arose because you subsequently asked us to arrange and pay for collection because the product was not compatible with the unusually low position of the hinges within your particular cabinet.

The product supplied was as advertised, correctly described and fit for its intended purpose. Unfortunately, the position of the hinges within an individual customer's cabinet is outside our control and does not make the product faulty or incorrectly described.

We therefore confirmed that you were welcome to return the product for a refund in accordance with our returns policy, but that we could not arrange or pay for the return carriage simply because it was unsuitable for your particular cabinet configuration.

We are sorry the product did not suit your installation, but we do feel it is important to clarify that a return was never refused. We have an easy to reach contact number and would be very happy to help any customers who may need product advise.

Bewertet mit 5 von 5 Sternen

Fantastic customer service

Fantastic customer service! I needed a spare part that they don't normally stock, and they sourced it for me in double quick time.

18. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Le Mans corner cupboard carrousel unit.…

I ordered a corner cupboard Le Mans pull out carrousel unit, which arrived within two days, Excellent. Unfortunately it had been damaged on transit beyond use. The manufacturers packaging was insufficient to avoid damage due to transit mishandling. The staff at Eastcoastkitchens were very helpful and arranged a replacement within 5 days, Excellent. The unit itself has very detailed and precise installation instructions, but I was pleased to find that there is some leeway and I was able to adjust the mounting to allow the unit to fit the cupboard which was 5mm smaller in depth than the specification required. Very pleased with the final result. Well done Eastcoastkitchens.

29. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant Service

I contacted EastCoast about a new order for kitchen cupboard handles on Wednesday morning, I spoke to a very helpful woman who went through everything with me. Within a couple of hours I had a quote and I had the handles the following day! Brilliant customer service, very friendly and efficient

22. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic service from start to end

Fantastic service from start to end! Browsing and ordering via the site was simple and straight forward and the delivery was rapid. Unfortunately our sink was damaged in transit however a new one was sent out instantly which was perfect. We were kept informed regarding the whole process and cannot fault the team. Thank you especially to Nikki who was our main point of contact throughout.

10. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service and fast delivery!

Excellent customer service. Great selection of products at competitive prices. Fast delivery.

Had some issues with a sink and customer services were very understanding and quick to respond to resolve the matter sending a replacement sink out immediately. Thank you!

10. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service and fast delivery

Needed to replace soft-close hinges on a Vauth Sagel cupboard bin after the German manufacturer proved to be less than helpful. EastCoast Kitchens made up for them - instant email replies from Lorraine, excellent customer service, same day dispatch and next day delivery. Highly recommended, would not hesitate to use again.

6. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just all round excellent service

Ordered a tap which arrived the next day. Really happy with the quality of the tap.Rang the company before placing the order to check their return policy, phone was answered immediately and full details explained. Just all round excellent service

6. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service on all…

Excellent customer service on all levels. I wanted an item that they didn’t have on their website - contacted them via their livechat and they offered to check with their supplier. A few hours later I received an email confirming they could order the item for me. Once I had paid for the item, it was ordered and delivered the next day. Amazing customer service - wish there were more companies this good!

11. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. When there was a problem with an item ordered they were quick to resolve in a very satisfactory way. Would recommend

9. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service

I bought a kitchen bin, shipping was fast but it was missing some parts to fit it to the cabinet. Their customer service was really helpful and sent a next day delivery parcel with the missing parts. Great company.

8. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Customer Service

I ordered a double ceramic sink from East Coast Kitchens. Before making my order, I contacted the customer support via the chat button and found the customer service to be extremely helpful.

I required support after receiving the sink and again I was impressed with the levels of customer service. Thank you.

7. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Quick, helpful customer service answering email enquiry. Fast, efficient delivery of item at cheapest competitive price.

28. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quick and helpful customer service

23. Oktober 2025
Bewertung ohne vorherige Einladung
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

Good afternoon, thank you so much for taking the time to leave us a review, it is greatly appreciated. We are delighted to hear that you were happy with our customer service.

Bewertet mit 5 von 5 Sternen

Free Advice!

Contacted East Coast about modifying my Blum kitchen to add a dishwasher. I wasn't sure if I needed extra parts to be able to move units around but East Coast responded giving me advice about how I could complete the modification without purchasing extra parts.

8. Oktober 2025
Bewertung ohne vorherige Einladung
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

Good afternoon, thank you so much for taking the time to leave us a review, it is greatly appreciated. We are delighted to hear that we were able to help you with our advice!

Bewertet mit 5 von 5 Sternen

Easy to communicate with & good value

Easy to communicate with & good value. Definitely would recommend

1. Oktober 2025
Bewertung ohne vorherige Einladung
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

Good afternoon, thank you so much for taking the time to leave us a review, it is greatly appreciated. We are delighted to hear that you would recommend us!

Bewertet mit 5 von 5 Sternen

Very impressed

Very impressed, great communication; rapid replies to emails and really helpful in sorting logistics for delivery. Special mention to Lorraine who was fantastic.

25. September 2025
Bewertung ohne vorherige Einladung
Eastcoastkitchens & Bedrooms Ltd-Logo

Antwort von Eastcoastkitchens & Bedrooms Ltd

Anja, your review is much appreciated, and thank you for pointing out that you were supported quickly by one of our customer service representatives, Lorraine.

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