We went to the Taunton branch to purchase a new king size bed and mattress. Once we had walked around the store and viewed the large selection, we sat down at a desk and spoke to the assistant, Pip... Mehr ansehen
Standort
Standort wechselnUnit 3 Riverside Retail Park, Hankridge Way, TA1 2LR Taunton, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The sales staff's service has been excellent. We've been to the store three times to decide, and at no point did they pressure us; all three times they were very attentive. Special mention goes to the... Mehr ansehen
Justin and his team in Taunton were absolutely first class. A relaxed and informative introduction to Tempur beds and mattresses (with coffee!). The method of measuring for a suitable bed was interest... Mehr ansehen
We are suspicious purchasers. We try and avoid salespersons. Dreams assistant persuaded us to try their test bed without pressure. It was an odd experience but gave us a list of mattresses to work on... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit 3 Riverside Retail Park, Hankridge Way, TA1 2LR, Taunton, Vereinigtes Königreich
- 01823772479
4.7
Hervorragend
174 Bewertungen
Bittet Kunden um Bewertungen
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got what we wanted
2. Oktober 2023
arrived on date arranged polite men…
arrived on date arranged polite men carried it upstairs and set it up sadly our headboard will not fit this base which we thought it would hopefully we can get it sorted so it will chaps delivering very apologetic about this.
7. September 2023
Helpful and efficient staff
Helpful and efficient staff. Delivery fast and made to look effortless. The products exactly what we wanted.
26. August 2023
Great customer service from Tricia at Dreams
Tricia although had no Internet or telephone managed to sort out our bed and mattress order with no problems. Excellent customer service.
8. August 2023
Bewertung ohne vorherige Einladung
Terrific tailored personal service
4. August 2023
Helpful friendly delivery men
Helpful friendly delivery men- and on time and good communications.
Store staff also good.
Many thanks!
4. August 2023
Excellent service from start to finish
In store advice and help was excellent. Delivery was prompt, efficient and friendly. We are delighted with our new mattress.
27. Juli 2023
Highly recommended great team and super…
Highly recommended great team and super products
22. Juli 2023
Very pleased with my bed frame ..easy…
Very pleased with my bed frame ..easy to put together and very solid .
21. Juli 2023
Excellent shopping experience with very…
Excellent shopping experience at Taunton shop with very friendly knowledgeable staff Aaron was brilliant.
18. Juli 2023
Bewertung ohne vorherige Einladung
Went to our Taunton branch of Dreams…
Went to our Taunton branch of Dreams and was greeted by Aaron. A really lovely friendly guy where nothing was to much trouble.
We had a fun, friendly shopping experience at the branch and can’t recommend them highly enough.
17. Juli 2023
Bewertung ohne vorherige Einladung
Staff were friendly and helpful
Staff were friendly and helpful and took the time to listen to our needs
1. Juli 2023
Bewertung ohne vorherige Einladung
Excellent service
Managed to get an excellent deal on a mattress. Very helpful sales person (Aaron) and excellent delivery service.
19. Mai 2023
Dreams Taunton brilliant
Can’t praise this Company enough all Staff members especially Pip spent so much time with my disabled Mother to make sure all her needs were met. We did not at any time feel we were a nuisance.
Fantastic store highly recommend
13. Mai 2023
Bewertung ohne vorherige Einladung
Very helpful staff
Very helpful staff, helped us find a mattress which was very comfortable (albeit more expensive than I was planning).
I do wish they had warned me the mattress would be much firmer than the one we tried in store though, until it's broken in. I had a shock when it arrived, I thought they'd sent me the wrong one!
1. Mai 2023
Bewertung ohne vorherige Einladung
Taunton store - solid shopping experience, great service
We shopped at the Taunton store.
Initially we asked for some space to explore on our own.
Later, at the right time, Aaron came over to initially answer some questions and then advise us.
He also encouraged us to try the Sleepmatch Studio which helped us narrow down to a potential 4-5 mattresses.
I also like that he made no assumptions about our finances and let us try everything.
It was a seamless experience and I would gladly recommend to others in the area.
23. April 2023
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
One of the mattress has faulty springs
20. April 2023
Antwort von Dreams - Taunton
Dear Vivian
Thank you for your review. I am sorry for the issues you have had with your mattress.
I am happy to see you have since spoken with our Customer Service team and they have agreed you can either have a like for like replacement, or a reselection to an alternative.
I hope you will see this as a suitable resolution in the circumstances.
Many thanks
Peter
Early Delivery time was well…
Early Delivery time was well communicated & suited us better. Exchange of mattresses ( new for old) took less than 30 minutes.
13. April 2023
Amazing service from all at Dreams Taunton
Our whole experience with Dreams has been brilliant, from entering the store meeting friendly knowledgeable staff. We ordered two mattresses delivered to two addresses, the delivery staff were also friendly, prompt, helpful and knowledgeable. Thank you all very much and we will definitely recommend you to friends.
31. März 2023
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