The sales staff's service has been excellent. We've been to the store three times to decide, and at no point did they pressure us; all three times they were very attentive. Special mention goes to the... Mehr ansehen
Standort
Standort wechselnUnit 3 Riverside Retail Park, Hankridge Way, TA1 2LR Taunton, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Justin and his team in Taunton were absolutely first class. A relaxed and informative introduction to Tempur beds and mattresses (with coffee!). The method of measuring for a suitable bed was interest... Mehr ansehen
We went to the Taunton branch to purchase a new king size bed and mattress. Once we had walked around the store and viewed the large selection, we sat down at a desk and spoke to the assistant, Pip... Mehr ansehen
Tracey Taylor from the Taunton branch was very helpful, she was professional and gave a friendly service, She explained that there was a free protective mattress cover, 2 pillows and a duvet that came... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit 3 Riverside Retail Park, Hankridge Way, TA1 2LR, Taunton, Vereinigtes Königreich
- 01823772479
Bittet Kunden um Bewertungen
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Great quality bed and mattress and the…
Great quality bed and mattress and the fitters did a great job.
The best mattress and bed ive had in 66…
The best mattress and bed ive had in 66 years. wont go elsewhere
I was so impressed with Dreams as soon…
I was so impressed with Dreams as soon as I walked in the store, so much choice to choose from. I was met by Justin, who was very friendly, but not pushy. He talked to me about what I wanted and showed me options, he was very knowledgeable about all the beds. I’m so happy with my lovely new bed. Thank you.
Absolutely brilliant
Absolutely brilliant, the salesman was super helpful and kind. He talked us through everything we needed and we are so grateful.
The delivery staff's service has been excelent. Andy and Aurel (Taunton)
The sales staff's service has been excellent. We've been to the store three times to decide, and at no point did they pressure us; all three times they were very attentive. Special mention goes to the professionalism of Semret and Tricia (Dreams Taunton). We will return, but not too soon, because I hope the Tempur mattresses we bought will last us for years. Thank you.
Everthing was aspromisedd ,n
Everthing was aspromisedd ,n̈o complaints whatsoeverXhop staff were good slso delivery staff
Very helpful and informative staff
Delivered on time by very pleasant and…
Delivered on time by very pleasant and helpful staff. The new bed base is perfect for our needs.
Great service and product
It’s been great so far. Delivery service was excellent the product is fantastic. Experience in store was good too. I’m very happy with the purchase
From the moment we walked into the…
From the moment we walked into the Taunton store, Debbie was friendly and knowledgeable about all the products. She wasn’t pushy like other sales assistants; instead, she was kind and genuinely attentive to our wants and needs, taking the time to listen carefully and answer all of our questions without rushing us.
What really stood out was how Debbie went above and beyond to make sure we felt confident in our decision. She took extra time to understand exactly what we were looking for, asked thoughtful questions about our sleep preferences, and guided us through options that truly suited our needs rather than simply trying to upsell. She also demonstrated the features of the Sleepmotion bed in detail and made sure we were comfortable trying everything out in-store.
Debbie was incredibly patient, allowing us the space to consider our options while still being available whenever we needed further advice. She explained everything clearly, including the differences between mattresses, ensuring we fully understood what we were investing in. Her honest and transparent approach made a big difference and built a lot of trust.
It was because of Debbie’s professionalism, care, and willingness to go the extra mile that we felt completely at ease making our purchase. We originally came in looking for a £300 mattress, but thanks to her guidance, we ended up investing in a bed with Sleepmotion and a Hyde & Sleep mattress. We’re really pleased with our choice and feel it was the right decision for our needs.
Overall, it was an excellent customer experience, and Debbie is a real credit to the store. We wouldn’t hesitate to recommend both her and the store to others.
Very firm…
Getting used to a firmer mattress takes time at least I'm not falling out of bed now
…Money well spent.
Justin and his team in Taunton were absolutely first class. A relaxed and informative introduction to Tempur beds and mattresses (with coffee!). The method of measuring for a suitable bed was interesting and surprisingly correct and ended up with an electric ottoman bed, 30cm mattress and side tables. Kept in the loop on progress of order which was prompt. Delivery and assembly was quick and efficient and the two lads were not only meticulous in their work but respectful and bang on time. A bit more spent than envisaged but the end result was well worth it.
We had such a great experience choosing…
We had such a great experience choosing our mattress, so helpful and their was no pressure put on us to buy a product. They had lots of knowledge about what product would be best for us and gave us great advise. Delivery was fast and the delivery men were great, very polite and carried the mattress upstairs and put it on the bed frame.
Professional team delivering and…
Professional team delivering and setting up new bed and frame.
Answering my questions.
Recommended.
Dreams - Taunton
Tracey Taylor from the Taunton branch was very helpful, she was professional and gave a friendly service, She explained that there was a free protective mattress cover, 2 pillows and a duvet that came with the new mattress that was being purchased. She gave a delivery date which arrived when I was told and the drivers were excellent. They delivered the new mattress, unwrapped it and put it onto the bed. They removed the old mattress for us and took away all the packaging.
My Dreams experience.
The lady in dreams Taunton was very attentive and helpful, not pushy and gave me the time to make a decision.
The whole process from start to finish was perfect.
A King size bed and 2 bedside csbinets were a good price compared to other local bed companies.
Delivery ran smoothly and they gave me a 2 hour time slot.
Highly recommend this company.
Didnt rush us
Didnt rush us. We were able to take our time to choose. Very polite. Would come here again
Excellent service
Excellent service. We found the right quality of Mattress at the store at a competitive price. The delivery was on time and Martin and Tony gave good advice and set everything for us and took the old mattress away. They were careful about the house too. we are very comfortable with our new purchase.
The staff were very helpful
The staff were very helpful and spent time with us trying different beds to find the one best for us.
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