We went to the Taunton branch to purchase a new king size bed and mattress. Once we had walked around the store and viewed the large selection, we sat down at a desk and spoke to the assistant, Pip... Mehr ansehen
Standort
Standort wechselnUnit 3 Riverside Retail Park, Hankridge Way, TA1 2LR Taunton, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The sales staff's service has been excellent. We've been to the store three times to decide, and at no point did they pressure us; all three times they were very attentive. Special mention goes to the... Mehr ansehen
Justin and his team in Taunton were absolutely first class. A relaxed and informative introduction to Tempur beds and mattresses (with coffee!). The method of measuring for a suitable bed was interest... Mehr ansehen
We are suspicious purchasers. We try and avoid salespersons. Dreams assistant persuaded us to try their test bed without pressure. It was an odd experience but gave us a list of mattresses to work on... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit 3 Riverside Retail Park, Hankridge Way, TA1 2LR, Taunton, Vereinigtes Königreich
- 01823772479
Bittet Kunden um Bewertungen
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Good service and product Bed was delivered at promised time and…
Bed was delivered at promised time and date. The delivery men were polite and helpful.
We were really pleased with our bed it was simple to put together.
Excellent product delivered to time.
Staff very helpful
Staff very helpful, been sleeping on the mattress for just over a week and still not having a good night's sleep but will persevere for a bit longer to see if the mattress does get more comfortable
Good experience
Good experience, disappointing to have to pay to nip the natress upstairs which should be part if the service.
Very satisfied customer
The service and care of the staff both within the shop and especially the delivery team were absolutely fantastic.
The delivery team were polite and cheerful and considerate they couldn’t do enough to help.
I have been looked after so well by Dreams, I highly recommend this company.
Debbie at the Taunton store was…
Debbie at the Taunton store was incredible help from my first passing visit right til I purchased. I was years overdue upgrade and Debbie made sure I got the right fit.
Kind, professional and friendly, and the delivery team were just as great!
Great timely professional and efficient
New mattress for good nights sleep.
Dealt with the manager at the Taunton Store. He was so helpful. Allowed us the freedom of the store and answered any questions when we needed to know something. We were not followed around or pushed into buying anything.
I was very impressed
I was very impressed with how open and friendly the staff were. They didn't pressure us into buying and understood that we needed to think before we went on to purchase. Our adviser was amazing and i loved the bed scan, it gave us multiple choices and we are really happy with what we bought.
Everything you want - service and product
Went in on a Friday. Staff available and helpful. Shop quiet. Used the body scanner system - looks fancy but not really sure it does much more than weigh you. Tried a few mattresses, selected and ordered. Lead time good. Free set of pillows. Removal of old mattress. Comfy.
Great service, great bed
Great service from the shop and delivery team and really super bed. Very well made, good solid drawer underneath. Looks great. Would recommend.
Recommended
Debbie at Taunton store have is great customer service, going above and beyond our expectations.
The mattress is comfortable
The mattress is comfortable. The guys who delivered it were great and very helpful.
Very supportive and comfortable.
Verwendet eventuell KI als AntworthilfeMehr lesen
Mattress is OK 🛌 divan OK just having…
Mattress is OK 🛌 divan OK just having problems with headboard temperamental
Keith and PATCH 🛌

Antwort von Dreams - Taunton
Friendly and knowledgeable.Aaron in…
Friendly and knowledgeable.Aaron in Taunton was excellent.
Firstly like to say a massive…
Firstly id like to say a massive thankyou to all those that have helped when I purchased my new mattress at the Taunton Dreams store.. Brilliant! unfortunately I had to change said mattress and this is where I really REALLY want to thank PIPPA in particular.. She went above and beyond to help me, I rang and she answered the phone and I then returned to the store to choose a different mattress where initially I saw someone different.. But PIPPA outshone everyone! For a young lady she is a credit to the store and I thank her so much. Replacement mattress has just arrived and I'm hoping that this one is going to be OK!
the friendly reseption we received from…
the friendly reseption we received from the assistant also the finformation given and the opertunity to look at all the options.
Excellent service
Excellent service. I particularly enjoyed the computerised test bed so that we did not waste time trying out unsuitable mattresses but only tried ones of the correct firmness. The salesman was very helpful. He did not rush or pressurise us.
Delivery was on time and the men were again helpful and nice.
Excellent customer service nothing was…
Excellent customer service nothing was to much trouble sales person Debbie was very knowledgeable and very helpful and not pushy about the sale would highly recommend her x delivery was fast and delivery was made by an excellent couple of young men
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