DOOR SUPERSTORE Bewertungen 

4'832
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great company easy to order . Good quality. When needed some advice on size of lick the person on the phone was super helpful and followed up the conversation with an email detailing everything I nee... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Quick delivery , would have been 5stars except doors were delivered stacked vertically on a pallet so they could not be wheeled into the garage . So we had to struggle unloading them in 30 degree te... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great customer service. Superb door handles which Marc pointed out that we would not be disappointed, how right he was. Thank you Marc for all your help over the telephone, you made it so much easier... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Easy to order off the website - found exactly what I need in sort order. Good price, delivery options where good and communication on delivery day excellent. I have fitted the window all exactly as it... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Türengeschäft
  2. Türenlieferant
  3. Türenlager
  4. Garagentoranbieter
  5. Innentür

Über DOOR SUPERSTORE

Vom Unternehmen geschrieben

Who are we?

DOOR SUPERSTORE is a specialist online supplier of over 6000 doors and door hardware to match. With the best brands at great prices and unrivalled customer service, DOOR SUPERSTORE is the obvious choice.

Expert support

With all the latest trends, sizes, fire ratings and more, backed by excellent technical expertise and customer service. Ordering is quick, delivery is reliable, and expert advice is always available meaning you get the right materials for the job delivered direct to site.

Earn SUPER rewards

Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

4832 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(4'832)

167 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Managed to source a Stormguard product…

Managed to source a Stormguard product not available through retail sources (door seal for a larger than normal door).
Easy to contact by phone - a rare quality these days.
All fitted and keeping out the draughts. Thank you.

1. Oktober 2025
DOOR SUPERSTORE-Logo

Antwort von DOOR SUPERSTORE

Hi Neil,

We're happy to see that we were able to source this for you! We are glad you were able to get this out to you in plenty of time to install before the cold weather takes hold!

Kind regards,
Phil.

Bewertet mit 5 von 5 Sternen

Quick delivery

Quick delivery. Good product and easy to install.

8. Oktober 2025
DOOR SUPERSTORE-Logo

Antwort von DOOR SUPERSTORE

Hi Mr Coupland,

Thank you for taking the time to leave us this 5* review. We really appreciate it and hope to see you again.

Kind regards,
Phil.

Bewertet mit 5 von 5 Sternen

Excellent

Reasonable price, quick delivery, great product!

7. Oktober 2025
DOOR SUPERSTORE-Logo

Antwort von DOOR SUPERSTORE

Hi Rachel,

Great to hear, thank you for taking the time to review us. We're glad everything went well on your order.

Kind regards,
Phil.

Bewertet mit 5 von 5 Sternen

Top notch quality

Ease of ordering and great delivery service. They are top quality doors and we are very pleased with them

28. September 2025
DOOR SUPERSTORE-Logo

Antwort von DOOR SUPERSTORE

Good afternoon,

Excellent to hear that you're happy with your doors. We hope they add an excellent finishing touch to your home.

Thank you for your review.

Kind regards,
Phil.

Bewertet mit 1 von 5 Sternen

Problem Service - now resolved

Terrible Service - put in order over the phone for a clear glass door - wrong product arrived now they want to charge for return and redelivery - unless resolved will not be using them again. We checked twice that it was a clear glass door and not frosted! Since posting this Door Superstore have been most helpful and appear to have resolved the issue. Thank you!

29. September 2025
DOOR SUPERSTORE-Logo

Antwort von DOOR SUPERSTORE

Good Morning,

Thank you for taking the time to leave a review.

I do apologise about this issue, I can see you have been receiving assistance with this matter to get this resolved for you.

I am sorry for the miss communication with regards to your order.

Kind Regards

Samantha

Bewertet mit 5 von 5 Sternen

SHEER EXCELLENCE!

I have made numerous email enquiries over the past few months about some doors we were interested in purchasing. Every person replying to these emails was polite, helpful, professional & gave me clear answers or told me they would find out the answer & let me know which they did! Several of my questions involved contacting the actual door manufacturers & their replies were then passed on to me. Every reply assured me it was no trouble & not to hesitate to contact them if I had any more queries. I was offered a discount code which I was permitted to pass on to my carpenters to use as they were ordering the doors for us. Delivery was prompt & as scheduled. The doors have now been fitted & look AMAZING! Our fitters were very impressed with the quality of them & the way they behaved when being planed etc. We simply could NOT be more impressed & thankful that we chose DOOR SUPERSTORE!

23. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I am sothe door waspoor quality damaged…

I am sorry to say the door was damaged and because I wasn't there to check it and also I never signed for it .I thought the door was of poor standard and only stapled together also you can't fit a rim dior lock onto it the brace through the middle isn't wide enough.

8. September 2025
DOOR SUPERSTORE-Logo

Antwort von DOOR SUPERSTORE

Good Afternoon,

Thank you for taking the time to leave a review.

I cannot see that you have contacted us to report the item as being damaged or poor quality, please can you email us with pictures to feedback@cmostores.com if you wish for us to look in to this and see if there is anything we can do for you.

Kind Regards

Samantha

Bewertet mit 1 von 5 Sternen

I would of given them 0 instead of 1…

I would of given them 0 instead of 1 star
AVOID AVOID this company I bought a obscere triple Glazed window from door superstore for a extension at my home and the glass is made of really poor quality I can actually see my hand the glass the quality is so poor
If I was you I would save your money and avoid this company

8. September 2025
Bewertung ohne vorherige Einladung
DOOR SUPERSTORE-Logo

Antwort von DOOR SUPERSTORE

Good Afternoon,

Thank you for taking the time to leave a review.

I can see you have sent images to us yesterday and these are being reviewed between us and the supplier. As soon as we get more information we will be in contact with you to discuss.

Kind Regards

Samantha

Bewertet mit 4 von 5 Sternen

Good quality door

The door is really good quality, very pleased with it. Delivery was a little late but the customer service when dealing with the delay was very good. Would buy from Door Superstore again.

6. September 2025
Bewertet mit 1 von 5 Sternen

2 doors delivered and faulty!

2 doors deliver. Unwrapped the first; 16 faults listed. As it was a 6 panel glazed door finding the glazing beads out of line, plus the beading so rough most of it needs sanding. Absolute joke door is going back.
Second door: 13 faults listed. But as I am desperate, depending on what they say, I may spend an hour sanding this, unless they want to replace. Note Doors supplied by Door Superstore by made by J B Kind. Think twice before buying!

28. August 2025
Bewertung ohne vorherige Einladung
DOOR SUPERSTORE-Logo

Antwort von DOOR SUPERSTORE

Good Afternoon,

Thank you for taking the time to leave a review.

We appreciate your feedback and are sorry to hear about the issues with the doors. I can see my colleague has been working with the supplier to arrange collection of these doors and a full refund has been raised for you.

We are speaking with the supplier to ascertain why doors in this condition have been sent out to you as this is not what we would expect.

I sincerely apologise and hope this is resolved for you soon.

Kind Regards

Samantha

Bewertet mit 2 von 5 Sternen

Very high delivery costs

Ok - the reason I've given 2 stars is the delivery costs were absolutely exorbitant. Basically each item (2 doors and some hinges and handles) were charged separate delivery charges (which I missed) so on a £360 order I was charged and additional £95 in delivery charges which was then charged VAT so came to £108 or so! I live 60 miles south of London so not exactly Maldives. Quality all good though.

27. August 2025
Bewertet mit 2 von 5 Sternen

No customer support

The delivery arrived in 2 separate consignments. When I realised that a box of handles locks and hinges had been left, I became concerned that I received an email saying my order had been delivered. I contacted the courier to say that 2 doors were still missing. I believed that the courier had made the mistake of not reading the consignment correctly, they returned hours later with the doors. However that was not the end of it. On opening the box of accessories I was aware that a door lock was missing from the order. I have tried to contact door superstore on several occasions, but they do not answer the telephone. I was in a queue for 10-20 minutes more than once. So I left a message on the email / contact us section. They say they will contact you in this section, but days later I still haven’t been contacted.

22. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

You had the doors I needed.

You had the doors I needed in stock, the company that manufacture them is in receivership and I might not be able to get them in the future ( final two doors to finish the house). They were delivered promptly and the delivery men were great, checked the doors and they were spot on. Thank you and the delivery company.

18. August 2025

So funktioniert Trustpilot

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