Great company easy to order . Good quality. When needed some advice on size of lick the person on the phone was super helpful and followed up the conversation with an email detailing everything I nee... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Quick delivery , would have been 5stars except doors were delivered stacked vertically on a pallet so they could not be wheeled into the garage . So we had to struggle unloading them in 30 degree te... Mehr ansehen
Unternehmen hat geantwortet
Great customer service. Superb door handles which Marc pointed out that we would not be disappointed, how right he was. Thank you Marc for all your help over the telephone, you made it so much easier... Mehr ansehen
Unternehmen hat geantwortet
Easy to order off the website - found exactly what I need in sort order. Good price, delivery options where good and communication on delivery day excellent. I have fitted the window all exactly as it... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über DOOR SUPERSTORE
Vom Unternehmen geschrieben
Who are we?
DOOR SUPERSTORE is a specialist online supplier of over 6000 doors and door hardware to match. With the best brands at great prices and unrivalled customer service, DOOR SUPERSTORE is the obvious choice.Expert support
With all the latest trends, sizes, fire ratings and more, backed by excellent technical expertise and customer service. Ordering is quick, delivery is reliable, and expert advice is always available meaning you get the right materials for the job delivered direct to site.Earn SUPER rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!Kontaktinformationen
Burrington Way, PL5 3LX, Plymouth, Vereinigtes Königreich
- 01752 422 501
- sales@doorsuperstore.co.uk
- www.doorsuperstore.co.uk
4.1
Gut
4832 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von DOOR SUPERSTORE
Good morning Laurentiu,
I am sorry to hear of the confusion regarding this order. I can see that the our customer service team liaised with the manufacturer, who confirmed that the cill makes up the 30mm difference - and the correct item was sent.
Apologies for any confusion, but I can confirm the correct item was sent to you.
Kind regards,
Phil.
Super fast delivery and well packaged
17. Dezember 2025
Antwort von DOOR SUPERSTORE
Hi Esther,
Thank you for taking the time to leave us 5 stars! We hope you had a lovely Christmas, and wish you a Happy New Year.
Kind regards,
Phil.
Antwort von DOOR SUPERSTORE
Hi David,
Many thanks for taking the time to review us, and for your valued custom.
If you need anything else in the future, please let us know and we shall be happy to help.
Kind regards,
Phil.
Competitively priced
Competitively priced, accurate description and fast delivery.
The window arrived via courier in perfect condition, complete, and notifying its progress all the way.
Would use again.
8. Dezember 2025
Antwort von DOOR SUPERSTORE
Hi Stephen,
We hope to see you again in the future, and many thanks for reviewing us.
Kind regards,
Phil.
Easy to deal with and competitive prices
8. Dezember 2025
Antwort von DOOR SUPERSTORE
Good afternoon,
We're happy that you found us easy to deal with, and hope to see you again.
Thank you for the 5*'s!
Kind regards,
Phil.
Quick response to queries and good product
Quick response to queries, fast delivery and excellent product at a fair price.
10. Dezember 2025
Antwort von DOOR SUPERSTORE
Hi Steven,
Thanks for your 5* review! We're glad that we were able to help.
Kind regards,
Phil.
Very poor; look elsewhere
1 - (despite the premium pricing for P&P) the product was badly packaged and arrived with a small dent
2 - the head of one of the fixing screws sheared off when I tried to install the product (despite me drilling a pilot hole)
3 - both sets of brushes fell off when the post came through the door
4 - if it was possible to rate this Zero I would
9. Dezember 2025
Antwort von DOOR SUPERSTORE
Good Morning,
Thank you for taking the time to leave a review.
I am so sorry that you have had issues with this product. I can see my colleague on the customer service team is working to get this resolved for you with the supplier. She will be in touch with a resolution as soon as she has this.
Please don't hesitate to contact us on feedback@cmostores.com if you need anything at all.
Kind Regards
Samantha
Solid oak doors
Prompt delivery great quality doors and look amazing when fitted very happy with purchase
24. November 2025
Antwort von DOOR SUPERSTORE
Good afternoon,
Thank you for the 5* review! We hope that they add a lovely finishing touch to your home.
Kind regards,
Phil.
Antwort von DOOR SUPERSTORE
Hi Paul,
We are very happy to hear this! Thanks for reviewing us, and we hope to see you again in the future.
Kind regards,
Phil.
I don't remember getting an update as…
I don't remember getting an update as to the delivery schedule- it was pure luck that the delivery van arrived as I was leaving my house. The door was a little damaged too but nothing that can't be fixed up.
29. November 2025
Antwort von DOOR SUPERSTORE
Good Morning,
Thank you for taking the time to leave us a review.
I do apologise you were not aware of the delivery arriving. The supplier delivering your doors do usually send a text message with a delivery date and a time slot of your delivery so I am sorry if you did not receive this for your order.
For any damages this can be reported to us to see if we can provide you with a replacement or gesture of good will. Please do feel free to email us on feedback@cmostores.com if you wish to discuss.
Kind Regards
Samantha
Wrong door delivered
We ordered an LPD door with a stated delivery timeframe of 3–5 working days. The item was delivered after 6 days, and the door supplied was incorrect. It appears they do not hold stock themselves and simply take orders and arrange delivery through a third-party supplier.
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von DOOR SUPERSTORE
Good Morning,
Thank you for taking the time to leave us a review.
I do apologise that you had received the wrong doors from the supplier. I can see my colleague is in the middle of getting this resolved for you.
So sorry for any inconvenience caused with this.
Kind Regards
Samantha
Antwort von DOOR SUPERSTORE
Hi Mel,
We're pleased to see that this reached you quickly, without having to compromise on quality.
Thank you for taking the time to review us.
Kind regards,
Phil.
Antwort von DOOR SUPERSTORE
Hi HKE,
It's great to see that you found the website easy to use, and that our prices were competitive. We hope the speedy delivery helped you to complete the work on time.
Thank you for leaving us 5*'s!
Kind regards,
Phil.
Antwort von DOOR SUPERSTORE
Hi George,
Thank you so much for taking the time to review us. We are glad everything went well, and if we can help with anything else in the future please let us know.
Kind regards,
Phil.
Very bad customer service
Very bad customer service. From door superstore and from the supplier Deanta. Would not use again, and definitely would not recommend.
24. November 2025
Antwort von DOOR SUPERSTORE
Good Morning,
Thank you for taking the time to leave a review.
I am so sorry about the service you have received from us. I can see this order was cancelled and you placed a new order, I hope everything went ok with this new one.
Kind Regards
Samantha
Unfortunately is the second time that…
Unfortunately is the second time that an order doors from this company and end up to cancel the order. First time because they sold me something they didn’t had in stock and the second because they said 5 to 7 days delivery and then I been messed around with the delivery company , overall very bad experience, I’m a loft conversion company that uses 100s of doors a year and trying to find a reliable supplier but unfortunately not this one.
16. November 2025
Antwort von DOOR SUPERSTORE
Good Morning,
Thank you for taking the time to leave a review.
I am so sorry about the issues you have had with your orders. I can see your recent order seemed to be a lot of issues with the delivering courier and for that I do apologise.
I can see your order has now been cancelled and refunded back to you.
Kind Regards
Samantha
misleading delivery estimates
Ordered 8 doors for a job for one of my customers, product page says 3-5 working days delivery which was the main reason I ordered as it saved me picking the doors up from a local supplier. Ordered on the 4th and they arrived on the 14th. After the initial estimate was missed I rang the supplier that's fulfilling the order and they told me they never received my order until the 7th which was a Friday.
I'm extremely busy with work and have had to push work back and even lost customers because of the misleading information they provided. If you have a timeframe you need the doors by don't bother ordering from these
Edit: the supplier hadn't even attempted to contact me when I called to chase it up as I had asked them if they had when I called. In addition you never even provided the supplier with the correct phone number, as they still had the mistyped one on file the day before delivery, it was only after calling them on the day they had told me it would be delivered did it get changed on their file.
21. November 2025
Antwort von DOOR SUPERSTORE
Good Morning,
I do apologise about the delay with your order.
I can see on the order notes that you had called in to chase your order with us and it was found out that the telephone number provided at the time of ordering was incorrect. Most of our door suppliers will not deliver without confirming delivery directly with the customer prior. Once the correct phone number was sent to the supplier your order was delivered 4 days after this.
I do apologise that this was not communicated to us sooner by the supplier as we could have rectified this issue and got your delivery to you sooner than this.
I hope you are able to get the work finished that you had booked in with your customer.
Kind Regards
Samantha
Antwort von DOOR SUPERSTORE
Hi Gordon,
I'm glad this reached you quickly, and that you're happy with the product. Thank you for leaving us 5*'s.
Kind regards,
Phil.
Great service from the purchase to…
Great service from the purchase to delivery , will use in the future
10. November 2025
Antwort von DOOR SUPERSTORE
Hi Tomasz,
We look forward to seeing you again soon! Thank you for the 5* review.
Kind regards,
Phil.
Antwort von DOOR SUPERSTORE
Hi Christine,
Sorry to hear that the tins were dented upon delivery. We're glad this reached you quickly though, and if you need any further assistance please let us know.
Kind regards,
Phil.
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