Doors & More Bewertungen 

I’ve not received my order and been unable to contact any one by email or phone

It Wasn’t made clear my order was going to be in two deliveries. I had all the emails for one delivery but nothing for the second it just randomly turned up. This was a big issue for me as I had arranged for trades to be on site ready to fit the doors but they wasn’t able to do this as there was no hinges. So this cost me a lot of time and money because the doors wasn’t able to be fitted and I still had to pay trades.

The doors are really measured to size and reduced the stress of installation. It made our house so clean and really bright. Will patronise them again

Delivery more than 5 weeks. Called up and person lied saying it hadn’t left the depo delivery company already said they had it but that was their delivery date.

Superb quality engineered oak doors. Great customer service too.

I have been using Doors and more for a couple of years now, Great choice, grate service.

The door I selected from website was out of stock, why have it available on website? Was told by email. Then followed more than a week of back and forward emails, mostly taking more than 24hrs for replies, where I was told I’d have to pay an extra 10% (roughly) so they could get the door from another supplier. I couldn’t find the door online anywhere else so I had to go with paying the extra. Then, once this was agreed I had to wait days more for them to take my payment and order the door. I called many times, but was told I could only work with the one person in charge of my order, but they were never at their desk. Eventually, the door came but caused major delays to my project. Sales person didn’t seem to care. Will never ever buy from them again.

Promptly delivered. Good quality door - very solid. Glazing nice - I went for obscured glazing as it is for my new bathroom. Very happy.

Quality product and excellent communication on delivery.

Ordered 15 pre finished black internal doors al arrived in damaged and well packed and for the price which was excellent, I’ll definitely be using them again , no doubt .

Promp delivery and communication.

Fantastic quality doors at a reasonable price. Delivery was on time and brought into the house by a friendly and respectful team member.

All went as I was expecting it to---great

Ordered a door as the one advertised was same colour variation as the other doors in my house when it arrived it was a pale brown colour which was totally different to what I have. Asked for this to replaced but they have refused and given the standard excuse that oaks come in different shades, etc but if that's the case then advertise that but they have only advertised the door shade I needed. I have asked for the door to be returned and I will order from another company. Really disappointed as they didn't even offer a solution to try and resolve the issue.

Ordered a half glazed door, been out for delivery for 10 days, no updates what so ever, called through twice, finally got through after waiting for over an hour, to find out the door was damaged and returned back to factory, yet still wasn’t updated with anything.
Awful customer service, not the most helpful.

Cheerful delivery, early within the scheduled time window. Delivery handled carefully and placed exactly as I asked.

Very disappointed with my experience so far. They dont answer phone or respond to emails. I am currently £1800 down with an angry customer of my own now. I have spent hours on call waiting for an answer with no luck.

wrong size door was delivered. Although i have called many times to get this rectified i am constantly having to chase for the wrong door to be collected and the correct door that was ordered to be delivered.

I rang customers to get a delivery update and was advised my items were in fact out of stock (despite being advertised as in stock at point of order) and would not be delivered until after Christmas
Days later they arrived on the 8th December, whilst I am pleased they arrived sooner than advised how can comms be so inaccurate, this meant I stood the carpenter down and now won’t get my doors fitted until after Christmas which is bitterly disappointing.
To compound matters when I enquired about the separate handles and back latch there was. I record on your system despite having paid for the items via a payment link, your representative then arranged despatch but had I not rung what would have happened? I was advised on th 9th they would arrive no later than today, am eagerly awaiting delivery but not honestly holding out much hope based on my experience so far