Doors & More Bewertungen 

2'358
•
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

The timeframe for the delivery of the doors was not met which caused difficulties for the following jobs planned. The returns policy is extremely frustrating and unhelpful, no exchange is accepted, no... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very efficient from order to delivery. Also with the door came free handles/latch/hinges + screws. This was a real bonus as we could ignore the old fittings. I have to say overall assessment of our... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great website and range. Very clear and simple to order. Excellent that you get hinges and handles included. Very good communication throughout. The two delivery people were very courteous and careful... Mehr ansehen

Bewertet mit 4 von 5 Sternen

4 so far... everything's perfect so far, my delivery was 15 mins after the start of the morning time slot, delivery guy was curtious, smart and helpful; also brought doors inside for me which I wasn't... Mehr ansehen

Unternehmensdetails

  1. Türenlieferant
  2. auch in
  3. Fensteranbieter
  4. Türengeschäft
  5. Türenlager

Vom Unternehmen geschrieben

Doors & More stock a huge range of internal and external doors including bifolding, French and folding doors. Free delivery on orders over £750. Shop today.


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

2358 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.0

Alle Bewertungen

(2'358)

240 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Top Draw! (Or door)

Great quality 5 panel oak doors and glazed internal doors at a bargain price. They even came with handles and hinges.Delivered quickly with good comms from the delivery crews.

1. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Great Bolt. Ridiculous delivery cost.

The door bolt I ordered is great and matches the existing bifold door bolt I already have. I had to buy another one because my bifold doors only came with one and the doors would not always stay aligned.

However the whole experience leaves me annoyed that I had to pay such a ridiculously high delivery cost for a product that fits comfortably in one hand. And to make it worse the tiny little box it came in was battered. Luckily the bolt was fine.

28. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

web site issues

web site issues, there are no button to stop getting emails from your service, please speak to your IT team

21. Mai 2026
Bewertung ohne vorherige Einladung
Doors & More-Logo

Antwort von Doors & More

We're sorry to hear you're experiencing issues with our emails, there should be an option to unsubscribe at the bottom of all emails, if this isn't working, please email Aftersales@doors-more.co.uk who will be able to assist.

Bewertet mit 4 von 5 Sternen

Best in Class

From placing the order to delivery, I was kept informed at every stage of the process. I cannot praise Doors & More enough for their efficiency and customer service. Good quality products at keen prices. Highly recommended.

18. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

BEWARE, no customer service.

Bought 5 doors off this company, 4 in one order, then the last one a few weeks later. The last door arrived wrapped in cardboard, as opposed to the previous ones which had just been shrink wrapped. Our carpenter took a few days to be ready for the last door, and upon opening it it was badly damaged/scratched. I reported this immediately to the company, and, after chasing it up twice, was told no refund would be given as it should have been checked upon delivery. I'm disabled and was completely unable to unwrap this incredibly heavy door, which someone had evidently packed even though it was damaged. After spending a lot of money with this company I expected a bit of goodwill. BEWARE!

1. Mai 2026
Bewertung ohne vorherige Einladung
Doors & More-Logo

Antwort von Doors & More

We're sorry to hear you are unhappy with service received.

We can see that this order was delivered on the 23rd April with damages not being reported until the 3rd May.

We do state in clear, bright red writing on all order confirmations and within the terms and conditions that all damages must be reported within 48 hours of delivery taking place, after this time claims may be rejected.

Unfortunately, as this was reported significantly outside of this time frame, we were unable to assist any further.

We apologise for the inconvenience this has caused.

Bewertet mit 1 von 5 Sternen

Horrendous experience

Horrendous experience. Given a delivery date, driver phoned on the day to say he only had 2 of 5 doors so didnt deliver. Then took 4 weeks of chasing Doors and More every few days who weren't interested in resolving, just emailed the delivery company each time I chased. No proactive emails during that time at all. Avoid!

15. Mai 2026
Bewertung ohne vorherige Einladung
Doors & More-Logo

Antwort von Doors & More

We're sorry to hear of the issues you have experienced with your order.

Unfortunately, there was an issue within the courier's warehouse which resulted in them not being able to locate 2 of the items.

I can see that multiple members of the Aftersales team were in correspondence with the couriers requesting urgent updates on the items. Unfortunately, responses from them were slow, which in return affected our communication with you, we agree this is unacceptable and sincerely apologise for the frustration and inconvenience this has caused.

I can see that we did send replacement goods to the couriers after delays in their responses to avoid you waiting any longer.

Please accept our apologies again for the inconvenience caused.

Bewertet mit 4 von 5 Sternen

Ok service

Door arrived promptly, call centre was helpful to add something I'd missed in the order. However, the delivery options did not clarify that the delivery would not be bought to the flat door (only the main entrance) and so I had to find people to help me bring it to my flat. Would have liked to have the option for flat door delivery and it to have been explicitely expressed when ordering. Plus, door arrived with a small mark on it, but too much hassle to exchange.

13. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent

Easy ordering, prompt delivery and nice door. The delivery tracking is a real bonus.

13. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I dont usually write negative review…

I dont usually write negative review but had to on this one, ordered 4 doors, delivery date came and only 3 got delivered, the courier seemed like a 3rd party company and there was a language barrier and said something about 3 now 4th on next delivery. This wasnt mentioned on the dispatch notes. Called the company next day and they confirmed all dispatched at the same time and they would contact the courier and come back to me. 2-3 days later chased and update and they were still awaiting a response from the courier 5th day i had to send an email to get some form of acknowledgment that my order wasn’t fulfilled and didnt get a response until i chased again on the phone to which they confirmed they had shipped another door the day before. Whilst the products are good their customer service is nothing to be desired. I wouldn't buy again from them as its when things go wrong does a companies service levels have a chance to shine

1. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor delivery, damaged doors, no customer service

Pretty poor in most respects - I'll try and give a brief summary:
- delivery was very slow, over 3 weeks from order
- these doors have a very thin veneer, so there's no way you're going down in size
- two doors arrived damage
- it took a very long time to get them to replace the doors they sent damaged
- still trying to get them to exchange some other doors for the appropriate size
- they just don't answer the phone. I have been on hold - place '1' in the queue - for around an hour many times
- their email address was wrong for a while

Basically they are a "sell-and-move on" place - recommend you find what you want from somewhere else (although be wary - they are also "Vibrant doors", and I think they reference/contact from another company as well!)

6. Mai 2026
Bewertung ohne vorherige Einladung
Doors & More-Logo

Antwort von Doors & More

We're sorry to hear of the issues you have experienced with your order.

We are currently experiencing a high volume of calls and emails, resulting in response times being longer than we would like at present. Due to there being multiple options when you call us, you may be number 1 in that particular queue, but you may not be number 1 overall. We understand that not getting through to us is frustrating and we apologise for this, but we are working through as many calls and emails as possible.

I can see that we were trying to issue replacement doors, however in order to do this we needed to see images of the damaged goods to report to the suppliers. I can see that we requested these images on 3 separate occasions, as soon as these were provided replacement doors were arranged, however due to the stock these were delayed, for which we sincerely apologise for.

Regarding the doors you ordered incorrectly and needed to exchange we did send over the returns policy regarding these; however, it does seem there was some misunderstanding on how the returns operate. I do believe this has now been clarified for you.

Please accept our apologies for any inconvenience this has caused you.

Bewertet mit 5 von 5 Sternen

Excellent customer service & product

Excellent customer service. I made a mistake on my online order and called Doors & More to correct it. They did this immediately and efficiently. The order was placed on a Wednesday and the 7 doors were delivered the following Monday to the Highlands FOC. Delivery team were excellent too and the doors look great, exactly as I hoped. Very happy to recommend the product and company.

4. Mai 2026
Bewertung ohne vorherige Einladung

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