The timeframe for the delivery of the doors was not met which caused difficulties for the following jobs planned. The returns policy is extremely frustrating and unhelpful, no exchange is accepted, no... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Very efficient from order to delivery. Also with the door came free handles/latch/hinges + screws. This was a real bonus as we could ignore the old fittings. I have to say overall assessment of our... Mehr ansehen
Great website and range. Very clear and simple to order. Excellent that you get hinges and handles included. Very good communication throughout. The two delivery people were very courteous and careful... Mehr ansehen
4 so far... everything's perfect so far, my delivery was 15 mins after the start of the morning time slot, delivery guy was curtious, smart and helpful; also brought doors inside for me which I wasn't... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Doors & More stock a huge range of internal and external doors including bifolding, French and folding doors. Free delivery on orders over £750. Shop today.
Kontaktinformationen
Unit 2, Sinfin Central Business Park, Sinfin Lane, DE24 9HL, Derby, Vereinigtes Königreich
- 01205 363999
- enquiries@doors-more.co.uk
- www.doorsonlineuk.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I would steer clear of this company
I would steer clear of this company, they operate under a lot of different names and my experience of them has been awful. I made two orders with them, they part delivered one, I emailed 3 times asking where the remainder of the order was over 3 weeks but no reply, finally got a response via their chatbot and they sent an email asking for an extra £300 for delivery of the remaining doors due to delivery location, (despite then already having delivered to me twice for no charge), obviously this is a breach of UK consumer law to which they dont seem to care, their customer service is non existent, they have my money and are not delivering the doors nor answering emails. I will have to contact my credit card for a refund and will pass on the incident to trading standards in the hope similar doesnt happen to others
Good quality
Out of stock door was delivered immediately it was available, which was quite soon, avoiding any unnecessary delays. Doors are sturdy and well made. The large trimmable area meant it was easier to make them fit.
Site was very easy to use
Site was very easy to use, communication and delivery excellent, could not be faulted. Prices very good. Doors arrived this morning and delivery driver was brilliant!
The door came on time and the…
The door came on time and the communication with the company and the driver were excellent.
Great service
Great service, driver texted night before with time slot and brought the doors inside hustle free.
Excellent doors at competitive prices.
Very good service
Very good service. Rapid delivery and very pleased with quality of fire door. Thankyou.
Haven’t received doors yet,no
Haven’t received doors yet
Lousy communication, product as purchased
Barring the order confirmation, and the XPD text for being the next delivery on the route, there was no communication at all. Luckily I was in.
AVOID AT ALL COSTS
Convinced the recent good reviews are fake, or they have asked people they know as majority of the good ones are small and bulk positive ones on certain dates. We have ordered doors, been waiting 7 weeks for delivery! Kept being informed they were rearranging delivery, then pushing back delivery, then they couldn't tell us when it would arrive. Then we were giving half the tracking information. Now the doors have finally arrived they are incorrect. Trying to get hold of anyone is a nightmare, you sit on hold forever, just to get cut off and pushed back to the back of the que.
Excellent all round service
Excellent all round service, thank you
All good
The door arrived quickly and in good condition. Very pleased with the quality.
The product (Door frames) very good…
The product (Door frames) very good quality. And I liked the option of various width available.
Also the delivery was super fast.
Great value quality doors
Great value quality doors. I have used Doors and More on several occasions. They always provide great service and deliver as promised.
Great quality door linings but the…
Great quality door linings but the delivery charge is far too high
Excellent Quality Doors and Service
1. Excellent Quality Doors
2. Notified with all delivery updates
3. Would highly recommend.
Great service was informed when my…
Great service was informed when my order was on its way, bang on time to. Good company to deal with.
Fast Delivery and driver was…
Fast Delivery and driver was great.Great product. Oak pre finished doors *****
If I could give no stars I would
If I could give no stars I would.
Been waiting for delivery of my door for over two weeks.
Told them when I ordered it will have to be a Monday or Friday.
I start getting texts saying delivery is happening on other days than these, after being 29th and worse in the queue to their delivery people on 3 occasions I finally manage to arrange a time for delivery.
They cancelled on the day…..I call doors and more who said they would send them an email as it takes too long to get them on the phone and they have other customers to serve.
Absolute joke from a terrible customer service.
Then it’s 5 days for a refund.
My project halted for 3 weeks now
Awful company
Awful company. I regret buying from them, Non existent customer service.
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