The service engineer was polite knowledgeable and efficient. This was my first service by this company and it was by far the most comprehensive and detailed, way beyond anything done by previous provi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Easy contact and knowledgeable agent George arranged everything in minutes. End result was same cover as I had, but at significantly lower cost and no excess payments after 60 days.
Good offer especially as much cheaper than existing one. There is a 2 month delay on claims that wasn’t mentioned till last minute I think they should be more transparent about that.
Unternehmen hat geantwortet
Easy to transact. However when I tried to book the annual boiler service call I waited a long time for the telephone to be answered. A recorded message telling me all calls are important doesn't align... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Haushaltsgerätereparaturservice
- auch in
- Anbieter von Heizkesseln
- Heizungsbau
- Kanalreinigungsservice
- Schädlingsbekämpfung
Vom Unternehmen geschrieben
Domestic Appliance Guard provides comprehensive and cost-effective cover for your boiler, heating and domestic appliances. We are committed to delivering great value home care plans, speedy claims and with customer service to match.
Kontaktinformationen
Domestic Appliance Guard, 4a Porchester Place, BH8 8JS, Bournemouth, Vereinigtes Königreich
- 0800 652 7111
- support@domesticapplianceguard.com
- www.domesticapplianceguard.com
Peace of mind when it matters most
4.6
Hervorragend
3425 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Come on time
Come on time, professional. polite, good man
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Domestic Appliance Guard
Thank you for your kind review! We're delighted you had such a positive experience with our engineer. We'll be sure to pass your lovely feedback on.
Kind regards,
The Domestic Appliance Guard Team
Great customer service when joining…
Great customer service when joining first time
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Domestic Appliance Guard
Thank you for your review! We're delighted you had such a positive experience joining us. Welcome to Domestic Appliance Guard!
Kind regards,
The Domestic Appliance Guard Team
Antwort von Domestic Appliance Guard
Thank you for your great review! We're pleased you found everything easy to arrange and good value for money.
Kind regards,
The Domestic Appliance Guard Team
Boiler service
The company that did the boiler service ( FIXX) were easy to talk to and gave a good idea of the engineer's arrival time.
The engineer ( Lewis) was great. Very friendly, tidy workman, and explained what he was doing as well as giving me a couple of tips about radiator maintenance.
A great job, and no issues at all.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Domestic Appliance Guard
Thank you for your wonderful review! We're delighted to hear FIXX kept you well informed and that Lewis provided such a friendly and professional service. We'll be sure to pass your kind comments on to our service partner.
Kind regards,
The Domestic Appliance Guard Team
Excellent customer service and shown me…
Excellent customer service and shown me exactly what he was doing and looking for. Couldn’t fault the service as it was done as I would have expected. A class service. Many thanks
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Domestic Appliance Guard
Thank you for your fantastic review! We're delighted to hear you received excellent service and that everything was explained clearly throughout the visit. We really appreciate your kind feedback.
Kind regards,
The Domestic Appliance Guard Team
Antwort von Domestic Appliance Guard
Thank you for your review! We're pleased to hear you found our team polite and friendly.
Kind regards,
The Domestic Appliance Guard Team
I’m really impressed with the boiler…
I’m really impressed with the boiler and appliance cover. The cover is clear, and great value for money. A special mention goes to Luke, the customer advisor who helped me — he was absolutely excellent. Professional, patient, and genuinely keen to make sure everything was set up properly. His support made the whole experience smooth and stress free.
Highly recommended.
30. September 2026
Antwort von Domestic Appliance Guard
Thank you for your fantastic review! We're delighted to hear you're happy with your cover and found it to be great value. We'll be sure to pass your wonderful comments on to Luke – we're so pleased he made the whole process smooth and stress-free.
Kind regards,
The Domestic Appliance Guard Team
Antwort von Domestic Appliance Guard
Thank you for your kind review! We're pleased to hear you received good communication and that the engineer was friendly and helpful.
Kind regards,
The Domestic Appliance Guard Team
Spoke to a customer advisor george…
Spoke to a customer advisor george today, very helpfull & spoke English which is a bonus ! Explained everything & offered a good price & peice of mind
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Domestic Appliance Guard
Thank you for your lovely review! We're delighted to hear George was so helpful, explained everything clearly, and helped you find the right cover at a great price. We'll be sure to pass your kind comments on to him.
Kind regards,
The Domestic Appliance Guard Team
Antwort von Domestic Appliance Guard
Thank you for your review! We're delighted to hear you found the setup process so easy. We really appreciate your feedback.
Kind regards,
The Domestic Appliance Guard Team
Our engineer knew exactly what was…
Our engineer knew exactly what was wrong and fixed it straight away so we were only without our dishwasher for 3 days.
30. September 2026
Antwort von Domestic Appliance Guard
Thank you for your great review! We're delighted to hear the engineer quickly diagnosed and repaired your dishwasher, getting everything back up and running in just a few days. We really appreciate your feedback.
Kind regards,
The Domestic Appliance Guard Team
Excellent service.
Professional, courteous, contacted to inform me he was on his way: punctual. The engineer gave the boiler a thorough inspection and service. A fantastic job.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Domestic Appliance Guard
Thank you for your fantastic review! We're delighted to hear the engineer kept you informed, arrived on time, and carried out a thorough boiler service. We really appreciate your kind feedback.
Kind regards,
The Domestic Appliance Guard Team
Easy to set up and choose policy.
George was very helpful and explained suitable options for my boiler cover clearly and patiently. Once I chose the option I wanted it was very easy to set up the policy.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Domestic Appliance Guard
Thank you for your lovely review! We're pleased to hear George explained the options clearly and made setting up your boiler cover so easy. We'll be sure to pass your comments on to him.
Kind regards,
The Domestic Appliance Guard Team
Easy hassle free service just renewed…
Easy hassle free service just renewed our boiler cover for another year The price is reasonable good service
21. Oktober 2025
Antwort von Domestic Appliance Guard
Thank you for your continued support! We're delighted to hear renewing your boiler cover was quick and hassle-free, and that you were happy with both the price and the service.
Kind regards,
The Domestic Appliance Guard Team
Very professional engineer
Very professional engineer, first engineer to ever ask for the boiler service manual to complete. Happy with the service, thank you Charlie.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von Domestic Appliance Guard
Thank you for your lovely review! It's great to hear Charlie was so thorough and professional. We'll be sure to pass your kind comments on to him.
Kind regards,
The Domestic Appliance Guard Team
Friendly & professional
"Fast, friendly, and professional."
"Made the entire process easy."
4. September 2026
Antwort von Domestic Appliance Guard
Thank you for your kind review! We're delighted to hear you found the service fast, friendly and professional, and that we made the whole process easy.
Kind regards,
The Domestic Appliance Guard Team
Antwort von Domestic Appliance Guard
Thank you for your review! We're pleased to hear you had a great experience over the phone. We really appreciate your feedback.
Kind regards,
The Domestic Appliance Guard Team
Boiler service
This was the first time we have had our boiler serviced by this company.
Prompt arrival. Very friendly, clean working.
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von Domestic Appliance Guard
Thank you for your lovely review! We're delighted to hear your first boiler service with us went so well and that the engineer was prompt, friendly and left everything clean and tidy.
Kind regards,
The Domestic Appliance Guard Team
Good customer service
Good customer service, answered my questions simply and honestly.
So lets see what happens should I need to make a claim: how easy it would be and forthcoming they are to payout
29. September 2026
Antwort von Domestic Appliance Guard
Thank you for your review! We're pleased to hear you found our customer service helpful and that your questions were answered clearly and honestly. We hope, should you ever need to make a claim, you'll find the process just as straightforward.
Kind regards,
The Domestic Appliance Guard Team
I already have 3 covers for electrical…
I already have 3 covers for electrical appliances. Needed cover for cooker as warranty ran out and element went on oven had replaced set up cover as great company.
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Domestic Appliance Guard
Thank you for your continued support! We're delighted you've chosen to add your cooker to your existing cover with us. We really appreciate your loyalty and are pleased to hear you think we're a great company.
Kind regards,
The Domestic Appliance Guard Team
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