We dealt with Jack Wright and found him to be very friendly, helpful and efficient, he kept us notified at all stages of the process and answered all the questions we had. The delivery was arranged an... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Been a very positive experience, from requesting a brochure to receiving a follow up call from Jack Wright. Jack answered all my queries (this was my first time purchasing gold). He has guided me... Mehr ansehen
Excellent company through and through! I dealt with George Weir after speaking to one of the junior guys first and explaining my situation. They always do what they say. I would like to say I have de... Mehr ansehen
My 4star rating was knowing that Harry, the Senior Account Manager who dealt with my transfer of Gold Queens Beast Coins was available as soon as I telephoned or emailed with a question regarding my... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
FREE, fully insured delivery on all orders. All of our parcels are discreetly packaged and delivered directly to your door or your designated storage facility. Direct Bullion are a London based company specialising in the supply of Gold and Silver bars and coins. Although predominantly an online shop, Direct Bullion also provide a completely personalised buying service provided by one of our many in house industry specialists who are on hand to assist customers and answer all of their questions. At Direct Bullion our number one priority is customer satisfaction and we achieve this for our clients by providing our unrivalled 'Gold Standard Customer Service' after all a premium product such a gold deserves a premium service.
Kontaktinformationen
One Mayfair Place, W1J 8AJ, London, Vereinigtes Königreich
- 08000557050
- info@directbullion.com
- www.direct-bullion.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 22 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Great Service, Love the products!
Called up to protect some savings, really helpful team. Speed of delivery was suprising!
I am an absolute novice at buying…
I am an absolute novice at buying precious metals as a personal investment. I spent a long time researching companies and I have been procrastinating because of my concerns. Then I found Direct Bullion and especially James Byrne who is now my account manager. The company has proved to be a safe place to buy and James Byrne is an excellent account manager who has guided me through precious metals purchasing with great knowledge of the market and went the extra mile (or more) to advise and inform without the rediculous ultra sales pitches from over confident and over zealous sales people. Hi is now my 'go to' man for future purchases.
Well done Direct Bullion and especially James Byrne.
This is not a review that is written lightly because others reading this will be spending significant amounts of money.
I feel safe, looked after and comfortable using this company in conjuction with James.
Well done mate!
Great firm 10/10
Great firm, really good service, i was actually very impressed. Recently retired and wasn't sure what to do with my payout, gold seemed safe and tax-free which i was not aware.
The whole process took me about 3 weeks from start to finish. I took delivery of my coins and bars this morning and they look so much better in your hand than any online image.
I can't find any fault really so good all round.
Great experience from start to finish
Great experience from start to finish, frequently updated. Really happy with my purchase.
I have been accumulating gold coins…
I have been accumulating gold coins from Direct Bullion for 2 years now. Always communicating with Sean as I have always had the quickest responses and delivery. Direct Bullion are my only source I wouldn’t trust anyone else for physical gold.
BE AWARE OF THIS COMPANY!!
Be very careful if you choose to buy from Direct Bullion. My husband and I had this experience.
They will smooth talk you into buying from them. Once they have your money their attitude towards you will change. They will be in no hurry to despatch your purchase to you. I had to get my Bank involved to get a refund because they would not post out the gold I had bought from them. They kept making excuses why this couldn't be done. They refused to give me a refund, but you are entitled to one despite what they say. There are much honest, reliable gold companies out there, especially Bullion House. In my opinion, stay well clear of Direct Bullion!!
Great service at Direct Bullion
I spoke to James Byrne at Direct Bullion in Nov and Dec 2021. James was extremely helpful and sorted out a great deal for me when delays were caused on my order by a foreign mint. I’m absolutely delighted with the gold coins supplied by Direct Bullion and the great help and advice from James.
Excellent service and much better than…
Excellent service and much better than Baird who lost my order!
Digital Gold
A good company to deal with I only purchased digital gold AWG this was easy to do and their customer support was excellent when I had a query. I have no doubt that physical gold purchasing would be just as easy. I would use them again.
As a potential first time purchaser I…
As a potential first time purchaser I found that the Manager with whom I spoke (Troy Genes) extremely helpful. He was able to answer all my questions in a courteous and professional manner. The benefits of buying coins or bars was explained in straightforward terminology, and any possible tax implications were discussed fully. He also offered to mail me a brochure, which arrived in a couple of days.
Very professional
Top class service
I would definitely recommend Direct Bullion to anyone looking to invest in gold. I was completely new to it but the team were very helpful and made the whole process easy.
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