We dealt with Jack Wright and found him to be very friendly, helpful and efficient, he kept us notified at all stages of the process and answered all the questions we had. The delivery was arranged an... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Been a very positive experience, from requesting a brochure to receiving a follow up call from Jack Wright. Jack answered all my queries (this was my first time purchasing gold). He has guided me... Mehr ansehen
Excellent company through and through! I dealt with George Weir after speaking to one of the junior guys first and explaining my situation. They always do what they say. I would like to say I have de... Mehr ansehen
My 4star rating was knowing that Harry, the Senior Account Manager who dealt with my transfer of Gold Queens Beast Coins was available as soon as I telephoned or emailed with a question regarding my... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
FREE, fully insured delivery on all orders. All of our parcels are discreetly packaged and delivered directly to your door or your designated storage facility. Direct Bullion are a London based company specialising in the supply of Gold and Silver bars and coins. Although predominantly an online shop, Direct Bullion also provide a completely personalised buying service provided by one of our many in house industry specialists who are on hand to assist customers and answer all of their questions. At Direct Bullion our number one priority is customer satisfaction and we achieve this for our clients by providing our unrivalled 'Gold Standard Customer Service' after all a premium product such a gold deserves a premium service.
Kontaktinformationen
One Mayfair Place, W1J 8AJ, London, Vereinigtes Königreich
- 08000557050
- info@directbullion.com
- www.direct-bullion.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 22 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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James Byrne:
James Byrne:
Communication with James was always a pleasure, he was polite, considerate and concise in his conversation and sharing of information. He was very knowledgeable about the product and allowed plenty of opportunity for me to ask any clarifying questions.
He kept me updated throughout the whole transaction through to the end and receipt of the product.
Great team
The transaction was smooth and every member of staff i spoke to was incredibly helpful. Especially Sam Daughtry who I primarily dealt with.
Great company to deal with
Great company to deal with . Sam was helpful, knowledgeable and always available . I will definitely do more business in the future
Direct bullion first class very professional well done
What I would like to say about DIRECT BULLION is that when I first spoke to GERRY O'BRIEN he guided me through graded gold coins that he thought would do well as an investment and so far he been bang on the button. So I am really grateful for all the help,and would definitely have no problem recommending him to my friends
Pension investments SIPP
I was reviewing my work place pension and was very disappointed with what I saw over the last few years. I was thinking of investing in Gold but thought It would be a frightening experience. After talking to Gerry O'Brien for what seemed like forever (sorry Gerry I had a lot of questions) he explained the in and outs of how the gold is safely stored until such a time I decided to sell. I found my experience with Direct Bullion is worth the 5 Star rating, keep up the good work Gerry.
At the time of writing this review my pot is up 7.5%, prices can go down as well as up but I will always have my own pot of GOLD.
Thankyou direct bullion!
Direct bullion have been brilliant in supporting me through my purchases!
I started with Gerry O’Brien who was so helpful in giving me information and assisting me to get started, Sean McGrady has helped since and both have been very helpful and excellent at explaining the process, answering any questions I have had along the way. I never felt pressured and always felt they had my best interest in Mind at all times! Thankyou direct bullion
Stephen, Essex
Brilliant.
Fantastic. James was incredibly helpful, guiding us through the buying process with honest, clear information and continues to provide regular updates and support. Brilliant.
Excellent all round
Excellent all round
Gary has been so professional informative friendly and really appreciate when I meet knowledgeable people who care about their job and their client. I am exactly the same with my clients. So we’ll done and thank you
I was very cautious as usual
was very cautious as usual, but after some research and viewing the Website plus the very positive comments and reviews I decided to make some purchases.
I have found Garry Tuohy incredibly helpful and knowledgeable on the whole range of products from bullion to proof coins to gold backed pensions
Many thanks to the friendly and…
Many thanks to the friendly and knowledgeable people at Direct Bullion and a special mention fo Gary Tuohy for helping in my first purchases. Highly recommended
Derek
First class experience
Having never got involved with buying gold before I struck lucky dealing with James Byrne.
James was completely client focused, guiding me through the process from start to finish. He was a a pleasure to deal with and would recommend James 100%.
Great professional service and support
Great professional service and support from James who guided me through my first purchase. No hard sell and good after care service.
I had a very good experience 10/10
I had a very good experience, I bought a number of coins and they arrived in good time. I had good communication with a couple of the team members. Ray really listened and I'm more than happy. I will recommend you to my uncle.
My experience with DB
My experience with direct bullion has been quite positive, as those dealing with my account have always been there to answer any questions and concerns, and are happy to refer me to other sources of information regarding their products .
Unsolicited emails
Unsolicited emails. I've tried unsubscribing - I never signed up in the first place - but they're big time spamming me.

Antwort von Direct Bullion
Now happy to do business with DB
I would like to retract my previous review. My initial experience was not the best. However, Chris has taken over my account; alleviated the problem and delivered my order as promised. I am now happy to continue doing business with DB thanks to Chris.
Do not buy from this company
I paid for Charles 111 Crowned gold coins. Very good at promises but not with deliveries. Been waiting since 20 July for my order. Excuses, excuses, excuses. Do not answer phone calls or emails. Now asking bank to intervene and reporting them to the police.
Communication is poor after payment. But at least they arrived
Communication is poor after payment received, this company could not give a delivery date, repeatedly failed to call back after promises to do so, and when pressed for a delivery date, they could only respond blaming me for not being patient. They received payment from me nine days ago and I still cannot get a delivery date. Good news the goods arrived on the 6th September nearly one month after I paid. Just glad it's over
SIPP Investment
As a new purchaser of gold bullion, I naturally had a lot of questions.
I wanted to take control of my own pension pot so recently purchased some gold to invest into my SIPP.
The staff at Direct Bullion couldn't have been more helpful. They have a no nonsense approach and I appreciated not being given the "hard sell".
Having monitored the value of the gold for 6 months, the gold I purchased has outperformed my actual workplace pension scheme.
I will definitely be using this company again to invest more into my SIPP.
Buying and selling gold
Having bought a number of gold coins 5 years ago from Direct Bullion we decided to take a profit. My Account Manager Chris contacted the Buybacks Team and quickly provided a price that we were happy with, a profit of £650 per coin. It only took a few days to send coins and receive payment directly to my account. Great service.
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