Digital Storm Bewertungen 175

Digital Storm has GREAT customer service. I’ve called them a few times-once for “Where’s my order” and twice for “tech support” with getting my new computer set up. They were friendly, patient and knowledgeable on each occasion. One tech even call me back a week later, just to make sure that we were still up and running. (We were)

I'm a software engineer and have been using Digital Storm for decades now to make my home machines and workstations. They've always provided great service. Their robust testing process ensures that hardware problems are rare, but in the few cases where I've needed support, they responded very rapidly and completely solved the problems for me. Once, many years back, a component on a laptop of mine gave out, and they had the laptop back to me with the part replaced within 48 hours!

Digital storm provided an amazing experience and an outstanding product. this is my second VELOX Pro PC and I absolutely love it. the team at digital storm was so helpful in selecting the correct build for me based on what I do. I would recommend Digital Storm to everyone who is in the market for a high end quality PC. Yes price might be "High" but i believe you get what you pay for not just in product but also customer service. It is rare these days to deal with such incredible service as it seems society is pulling the human interaction out of our daily experiences more and more. Thank you to the Digital Storm team keep up the good work.

Service, quality.

This is my 2nd Digital Storm purchase, first one was in use for around 10 yrs. Bought a custom Velox in June of 2025. Coming up on a year of excellent performance.

Purchasing process was smooth. Build was slow, but they had set my expectations during purchasing as to how long it'd take, and they were within those guidelines. I was kept informed each step of the way. FedEx damaged box during transit cross-country (something very heavy/sharp corner had clearly been dropped on the box, cutting into and denting it) and delivered it to me upside down despite clear THIS END UP stickers and labelling. I had to contact support due to video card damage. Support was fast and helpful, I sent it back RMA. Repair was done quickly and it was shipped back to me safely and has been running without a single problem ever since.

My experience with Digital Storm from the very beginning has been excellent. From choosing the parts for my build to receiving updates throughout the process, everything was clear and honest every step of the way. Shipping was smooth, and I appreciated the consistent communication.

Even the unboxing experience was a step above. They did everything they could to protect the PC during its journey, and it arrived in perfect condition.

Customer service is outstanding. I called for help tuning and updating my BIOS, and the process was completely smooth and stress-free.

The PC itself is awesome. It’s incredibly quiet—so quiet it actually caught me off guard at first. I use it for recording music and videos, and for gaming (COD, CS2, Rainbow 6), along with OBS, DaVinci Resolve, and other software. Nothing slows it down—it handles everything effortlessly.

Thank you, Digital Storm.

– Greg Hosey

Was informed when my order went through the entire process, No issues with shipping. I received what I expected to receive. If you do not want to hassle with putting it together yourself this is the way to go.

Great customer support and timely product delivery.

This is my 2nd DS system. Both have operated flawlessly. First time I configured it myself and DS called with excellent suggestions to remove bottlenecks. Second one was preconfigured and seems very well balanced. The performance and quality of both was at least as good as more expensive systems.

I've bought two PCs from Digital Storm. Great experience both times.

I ordered my Digital Storm PC in August 2025, delivered in September and my experience with Digital Storm was absolutely amazing! Customer support always goes above and beyond and I was kept up to date with the progress of my build from start to completion. It does take some time to build depending on the combination of components you choose from, but the wait was well worth it as you will be getting the highest quality build and service in the industry. Delivery and packaging is also of the highest quality I’ve seen and I’ve had no issues with my PC whatsoever. I ordered my dream build and I got nothing short of that, I would highly recommend Digital Storm to anyone looking for quality, performance and efficiency.

I purchased an Aventum X from Digital Storm with a Ryzen 9 9950X3D and RTX 5090, and overall I’m very happy with the system itself.

The build quality is excellent. Cable management, cooling (CPU+GPU custom loop), and overall presentation are exactly what you’d expect from a high-end boutique builder. Performance-wise, the machine is an absolute beast and handles everything I throw at it without breaking a sweat.

I did run into an issue about three months in where the system would hard power off under certain gaming loads. After extensive troubleshooting on my end, I determined the problem was a failing PSU. Once the PSU was replaced, the system has been completely stable.

This is where my experience is a bit mixed. The technical diagnosis from support ultimately pointed in the right direction (PSU), but the process to get there was more difficult than it should have been. I was asked to perform a full PSU and wiring removal in a very large, heavy, custom-loop system, which isn’t something most customers realistically have the space or setup to do easily. There were also some communication inconsistencies that added frustration during an already stressful situation.

That said, I want to be fair: the core system design, part selection, and final outcome are excellent. Once the faulty component was addressed, the PC performs exactly as expected for a build at this level.

If you’re considering Digital Storm, my advice would be:

Expect top-tier hardware and build quality
Be prepared to advocate for yourself during troubleshooting if an issue arises

Overall, I’m happy with my purchase and the performance of the system, but there is definitely room for improvement in the support process for complex, high-end builds.

Digital Storm builds very high quality machines for a reasonable price. Their customer service is responsive and helpful. I have now purchased two desktop PCs from them; I am very pleased with the results and will definitely order from them again when I need a new PC.

From start to finish ordering from this company is informative and stress free. You can customize all the major parts, the prices are great and the product is top quality. I have purchased two computers from them and both times I have been more than satisfied with product received. They allow you to track the progress of your system all the way up to delivery.

Best PC ive had. Runs great, no flaws. Customer service was outstanding. From building, inquiring insight and all the way to it being shipped. Even with a hiccup in shipping, I still give 5 stars. Every company cant be 100% perfect at all times, but what set them apart was the crazy amount of effort and personal time they took to insure everything was taken care of asap and as smooth as it could. Not sure ill need a new PC for many years after this build, but if I do, Digital Storm will be me go to place again!

Absolutely love my Digital Storm Velox!!! This beast of a computer has met and exceeded my expectations in every way. It’s incredibly fast, powerful, and runs smoothly no matter what I’m doing. You can tell it’s a high-quality build, and I’m very happy with my purchase. I would definitely recommend it to anyone looking for a premium computer.

I typically give ratings based on overall experience. I did have a peripheral board issue and I am a computer tech, so replacing it was not my favorite thing ever, but the issue was resolved with no hiccups. The Digital Storm team took care of me when I needed it without any additional hassle. They didn't question me and they lead me to the solution. The computer runs perfectly. Fantastic performance, the look and feel is high quality, and this thing is quiet! I cannot say enough good things without writing a book. I highly recommend this company and their products.

Constant email communincation throughout the build process.

Endlessly customizable, get exactly what you want.

The end product is amazing. By far the best PC I've ever owned. Price was a bit of a premium, but, you get what you pay for.

I recommend DS for buying a PC.

3.8 stars.

Price of the products are within the expected range for a business that builds computers - a little on the higher end.
Had lasting issues with AMD 9 9900 processor and the motherboard. Was kind of difficult to reach the appropriate personnel who could help fix the technical issue. The first technician abruptly ended the ticket without confirming if the proposed set of instructions solved the problem (it did not).
Once escalated however, the support I received was personal. Months of continuous communication, calls, emails. Was able to resolve the reoccurring problem without having to send in the workstation through their guidance.
Mildly disappointed and annoyed I had to experience any problem within the first couple months of purchase. AMD workstation has yet to reach the 1 year mark. My Intel processor of similar performance level continues to run without errors.

For context the error I kept running into with my AMD processor was LiveKernel 141 and a1000001. Computer would freeze and required force shutdown. Updating the motherboard seems to have solved it? Again, on one hand it's disappointing, but one the other, AMD is known to have issues with their integrated GPU + dedicated GPU working together as a hybrid.

I was in the market for a new pc after the last pc purchased from you was great as well, I was looking to up grade into a new and more powerful platform, your configuration process and technical support on what was need from a real live person was second to none, I am extremely happy with my pc and the overall purchase.