Debt Recovery Plus Bewertungen 

I had struggled with PREMIER PARK relating to a so called debt that had been paid. Premier Park had send the so called debt for debt collection and washed their hands of me. I'm a 75 year old deaf person who was stressed out by this, 26 phone calls by friends and family got the same negative response, despite firm evidence of payment and no way through to Premier Park. Thank goodness for Dept Recovery Plus, I got through to Adam the first human being and bless him he took my evidence and sent it to PCN. Due to his intervention I received an email from Premier Park, no apology surprise surprise, just stating that any further contact from me would not be responded to but an acknowledgement that payment had been made. Well done Adam and Debt Recovery Plus, that's how to respond to people, listen and help. I'm so grateful for their intervention and an end to my stress and aggregation.

I spoke with Monica Manuel about a parking fine where i put a letter of my number plate wrong, she was very understanding and helpful by explaining me my options and also helping me talk to the fine issue company and cancel it.

Very sneaky company that puts pressure on people to pay parking fines ( which have since been rescinded by parking co) by dated letters earlier than when they send them out , meaning that a letter turns up 1-2 day before their next escalation date …i.e letter dated 1st of the month turns up 13th of the month with the final date to pay on the 14th of the month. Tried to raise a complaint on the phone and the rude operator talked over me then told that she was closing call and put phone down. Scammer , Rude , just trying to rip people off , be warned

Tyler was very helpful with an excellent telephone manner, sorted my query out straight away & explained what had been done so I was reassured it had been dealt with. Thanks

Very understanding of my situation and totally not as intimidating as I thought it would be

Karen helped me sort a claim which was provided my parking at Manchester airport

She was helpful and professional and I appreciated her assistance throughout

I received a letter regarding an outstanding parking charge. After resolving the matter directly with the company that issued the charge, I contacted Debt Recovery Plus to ensure they had received confirmation and that my case would be closed.

The representative who handled my call, Jade, was professional, courteous, and extremely helpful. She confirmed that the case had been closed in less than a day and followed up by email as promised.

I was very pleased with the efficiency of the process and the speed with which the matter was resolved. Overall, I am very satisfied with the service I received.

Rachael was more than helpfull, taking the trouble to look into my problem. I knew I had payed and Rachael discovered the problem. Very greatful for her help on this matter.

I had an issue with an already closed case with APOCOA being passed to debt recovery plus. Rachael was extremely understanding and helpful and resolved the situation very promptly and with excellent communication.

Mike was fabulous when handling this. Can't thank him enough

Monica was very pleasant to talk to.
Debt Recovery Plus didn't do anything wrong but also didn't/couldn't help me get it cancelled. They was instructed by a terrible car parking company to collect a fine that was sent to me In error and I have had many stressful months trying to get them to cancel it as I had lots of proof, which I finally managed.

Horrible experience & ableist comments over the phone.

Tyler turner was fabulous and extremely helpful in dealing with my issue.

Tim gave me the details I needed and reassured me that I had time to send him the information he needed.

He also extended the time I was allocated and replied immediately once it had been provided and the case was closed.

Top man!

Tyler was incredibly professional, polite and calming considering the situation. A true credit to your business.

Dealt with my husbands ticket who passed away recently. was very respectful, empathic and sorted it with no problem thank you.

On both occasions I have contacted Debt Recovery Plus regarding an erroneous parking fine they staff were polite and efficient. Unfortunately the parking company did not inform them that the fine had been rescinded but DRP cancelled their charge without delay once they were informed. Only negative was the wait in the queue for a connection to a member of staff.

Very pleasant. Excellent customer service by Karen maddock.

Tyler Turner helped to resolve my issue quickly, 100% recommend

Jade was very understanding over a simple mistake and replied very quickly to confirm that the action had been cancelled.