dacemotorgroup.co.uk Bewertungen 2’614

Buying from Dace Motors was a remarkably smooth and professional experience from start to finish. The dealership stands out for its high-quality selection and transparent approach, but the true highlight was the exceptional service provided by Michael. He was incredibly knowledgeable and attentive, providing a zero-pressure environment that made the entire process feel effortless. Michael’s attention to detail and dedication to customer satisfaction ensured that I felt confident in my purchase, and I wouldn’t hesitate to recommend both him and the Dace team to anyone looking for a stress-free car-buying journey.

The people who have been looking after me were friendly and very courteous couldn't do enough to help wonderful service. Really pleased with the job they did, thank you 😁 would recommend you to others.

Quality service and everything done to a really good professional standard.

Great service from Dace Motors and Jaydon. Expert advice, no pressure sales and a friendly smile, would recommend!

No pressure, ease and adaptive sales team, quick turnaround, absolute pleasure!

Great customer service by Dylan G and Lewis W

This is my second purchase from Dace and both times they have been smooth and enjoyable experiences.
Great price for part exchange, competitively priced cars and excellent and prompt communication.
Joe has gone out of his way to get me the best deal and is always there for any queries/issues you may have with your new vehicle.
Can't rate highly enough.

Bought a car from here in march that I am very pleased with, there was a few things that needed sorting under the warrenty, everything was spot on when I booked it in, I was greeted by jason birch who looked after me from the minute I got there with a courtesy car and within an hour of leaving he updated me on the repairs and continued to give regular updates, very happy buying a car from here and highly recommend to anyone,

Polite and helpful service. Jaydon went out of his way to ensure everything went smoothly, even staying late to ensure we had all the information we needed.

I have just completed a sale and trade in with Dylan at Dace Car Supermarket. I can honestly say despite me asking a lot of questions as I do with car buying, the whole transaction and service was excellent, smooth and responsive. All issues/queries were resolved and answered promptly, everything was handled transparently and openly, nothing was at all rushed, pushy or salesy. In the end probably the easiest car purchase I've had over the years. Their goal is to offer very good and responsive service and quality cars, and they do it very well indeed. Big shout out to Dylan who pulled the strings his end and made it all as painless as possible. Great job!! Would most definitely recommend Dace (and Dylan) recommend to other car buyers.

New
** POOR CUSTOMER SERVICE**

I was interested in buying a car which I liked from their dealership and made contact. As I spoke to sales assistant about my enquiry and made an offer of 6k for a car which was priced 6.5k. I was told that “ WE DONT TAKE OFFERS”. I was like fair enough. Their cars their prices and said to them “ GOOD LUCK”.

The market value of this car was much lower as per MOTORWAY which wasn’t more than 5k but then I do know dealers are there to make profits.

Next day Dan the sales manager rings me saying he can sell the car to me for 6.3k. I mean why contacting me if you don’t take offers and contradicting yourself?

I told him that I am on a budget and can’t go more than 6.2. He said I will let you know soon. He then rang me and left VM saying” WE GOT FANTASTIC NEWS FOR YOU” the fact that he got back to me in time, he was a man of his words and I give him all the praise and he is the only positive in my review.

As I am a key worker got busy with my work and family and when had a chance made contact after a week I called and asked for asked for Dan but was told that he is off sick and was made to deal with some called Chris. I explained Chris about my dealings with Dan and he told me he will ring me back. This never happened. I was determined to buy the car and made calls after calls, left messages only to be ignored by him. It was me who was chasing them than them doing this to me.

I did managed to make contact with him and he told me that the best he can do is 6.3k. I agreed and he told me he will get back to me but he never did. I then rang him again offering that let me know and I will leave a deposit and pick the car but he never did got back to me. I waited and only waited.

The car I believe is sold now. I assume they got the better price than me which is fine but I was shocked with the level of service I experienced.

Thumbs up to DAN and down to Chris. Never ignore your customers.

I am glad I never brought a car from them as if the service was that bad before buying it’s was going to be dreadful after.

I will not be buying from them in future and will not be referring my friend or family.

Rang Dace for info about a car, and Mike gave me a call back , before we even visited the showroom Mike sent us a video of the car. I can 100% say he wasn't pushy , gave me info about the company and to find out they were a family run independent British firm made it even better for us. We made the 40 min car ride , took the new car for test drive, sealed the deal with a great trade in price on our car . Nothing was too much trouble and also very polite and professional but also down to earth guys . The place was also spotless . Even down to the toilets. Paid for the car the guys did all transfer details, tax etc so smooth and drove our new car away. Even though they closed at 6 there was no rush for us to leave . The staff and especially Mike are a credit to the company. We will recommend this company to anyone . And all cars were reasonable priced too .

Just bought a fiesta. Great customer service throughout from Jack Hilton. Thanks

Jaedon got me the Batmobile of my dreams

Tom was great no pressure and very polite

Bought a Mini from here this week, wonderful experience from initial contact, reservation and appointment with Callum to a test drive and completion of paperwork with Steve. Very welcoming, knowledgeable and no hard sell, with such great cars they don’t need to! Honest, professional, straightforward and a pleasure to deal with, could not ask for more. Excellent service, highly recommended and we will be back!

Couldn’t ask for a more pleasant experience, traveled 2hours and the car was presented and waiting for me. We had a nice test drive and as much time as I needed to have a look around my now new car and learn how it works with no pressure I’d like to thank Ryan making me leave with a smile

Great service, very straight forward and gave me exactly what my car was worth on a part exchange, didn't try to low ball me and the car i picked up was in top condition,

Great experience with Chris from start to finish, deal agreed, travelled and picked car up next day. Condition was as explained on the phone. Very trustworthy, and happy with experience so far.
After market products inclusive of extended warranty which is a great option

Steve and Liam at Heaton Chapel, Stockport made the experience of my SEAT purchase with a part exchange a very slick operation, All queries gladly answered. The car was immaculately cleaned too. I would certainly go back for my next car, Thanks guys! Andy C.