The watch unfortunately arrived damaged, which was disappointing, and I also had to go out of my way to visit a shop to have the links removed. While this was inconvenient, I appreciated that the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Extremely helpful. I've owned my Ultra-Thin watch for almost 2 years now and it's been fantastic! Worn it basically everyday. Unforunatley the other day one of the small screws that held the... Mehr ansehen
Zegarki ładne ale przy pierwszym uszkodzeniu mechanicznym firma umywa ręce odsyła mnie do innego państwa do pawiloniku w galerii abym zgłosił uszkodzenie.... Co to jest !?!?!!? Brak telefonu, brak mai... Mehr ansehen
Unternehmen hat geantwortet
Ho acquistato un d1 milano modello dlc quarzo. L’orologio e’ di pregevole qualita’ e fa una bellissima figura. Notato piu’ volte da altre persone quando lo indossavo. Ho anche avuto bisogno del ser... Mehr ansehen
Unternehmensdetails
- Uhrenhersteller
- auch in
- Uhrengeschäft
Vom Unternehmen geschrieben
D1 Milano is more than a watch company. D1 Milano reinterprets the milestones of the industry through research and creative contamination. Born from a constant interest in innovation, design, and creation, the brand expands its horizons toward new forms and ideas, created to continuously stimulate.
D1 Milano Experience
Vom Unternehmen geschrieben
- Warranty
- Guaranteed 2-Year Warranty on all items.
- Shipping & Delivery
- Free Global Shipping for orders above $100USD. Average 5 working days for delivery.
- Customer Service
- Customer Service Team is available from Mon-Fri.
Warranty
D1 Milano Experience
Guaranteed 2-Year Warranty on all items
Kontaktinformationen
Via Lattanzio 11, 0000, Italy, Italien
- support@d1milano.zendesk.com
- www.d1milano.com
4.0
Gut
177 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 76 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Cool product and super fast delivery
4. November 2024
Poor quality
I own a bunch of d1 milano watches and I really like the quality, but this time around, the quality is really poor. I was kind of surprised. I wouldn't recommend this type.
29. Oktober 2024
Antwort von D1 Milano
Hi, we’re sorry to hear that. We’re always trying to improve so your feedback is important.
You’ve bought a Polychrono watch. So, it’s not metal but polycarbonate therefore light and sporty.
Anyway, we would like to understand better what specifically you didn't like about the watch.
We would appreciate it if you would write to us at support@d1milano.zendesk.com .
Because you didn’t mention that there…
Because you didn’t mention that there is shipment fee !!
31. Oktober 2024
Antwort von D1 Milano
Dear AlAli, we always offer free shipping for orders over 100$.
However, if customs duties are required for your country, they must be borne by the customer as they are different for each country and we cannot include them in the sales price. Please check our Terms of Condition page: https://d1milano.com/pages/terms-conditions
Anyway, please write to us at support@d1milano.zendesk.com so we can try to understand your specific case.
This is a cool looking watch
This is a cool looking watch. But it feels extremely cheap, kind of toy like. I feel $195 is way overpriced for it.
23. September 2024
Antwort von D1 Milano
Hi Adam, we've checked your order and you bought a Polycarbon watch. These watches are designed to be lightweight in order to be comfortable and sporty.
If you want a heavier watch we recommend our Ultra Thin or Mechanical collection.
https://d1milano.com/collections/ultra-thin-man
https://d1milano.com/collections/mechanical-man
Anyway, we invite you to write us here: support@d1milano.zendesk.com . We would love to hear more about your feedback.
Please try to have fast delivery no…
Please try to have fast delivery no longer than one week
20. September 2024
Antwort von D1 Milano
Hi, we're sorry for the wait.
There was a delay with the courier for your order.
Usually our shipping time is 3-5 business days.
For anything else you can write to us here: support@d1milano.zendesk.com
Fast and Easy
The purchase and delivery process was fast and easy. And it is a quality watch at a reasonable price. Hard to beat that!
26. September 2024
#excellent watch #fast courier service
#excellent watch #fast courier service
#received it without cell working so need to spend extra for new cell 😌
19. September 2024
Watch is great value
Watch is great value. Requested for the delivery to call us upon arrival. But no calls. After 2 failed attempts, I had to go pick up the watch at the Fedex depot about 40mins away. Bit annoyed about the process of receiving the watch!
27. September 2024
Antwort von D1 Milano
Hi Joey, we are pleased that you are satisfied with the watch.
Regarding shipping, we are sorry that the courier was unable to deliver the package to your home. Usually, couriers always call if they can't find the recipient at home.
Anyway, could you write to us at support@d1milano.zendesk.com? So we can better understand the matter.
Fit and cool
20. September 2024
Good service with prompt shipment and…
Good service with prompt shipment and regular notifications.
5. September 2024
The best brand and the watch is as the…
The best brand and the watch is as the pic and whole watches are superb I’ll always order from D1 MILAN with no doubt
20. September 2024
The material below expectation
I ordered two watches, one for myself and one for my wife. The black one looked like a cheap plastic kids' watch. I'm not even sure I want to wear it. Unfortunately, the photos made it look elegant and luxurious, but when it arrived, it felt lightweight, and seemed like it was made out of plastic. The material was far below my expectations.
As for my wife's watch, while it's heavier, it still doesn't feel luxurious or premium. looks like a cheap imitation piece.
20. September 2024
Antwort von D1 Milano
Hi, we’re sorry to hear that. We’re always trying to improve so your feedback is important.
You’ve bought a Polycarbon watch. So, it’s not metal but polycarbonate therefore light and sporty.
If you want to try something heavier, we can offer you our steel models, would you like to try one?
Anyway, we would like to understand better what specifically you didn't like about the other watch you bought. We would appreciate it if you would write to us at support@d1milano.zendesk.com .
The watch looks really cheap in person…
The watch looks really cheap in person I thought it was metal it plastic...for over 250 dollars it's should be better material
19. September 2024
Antwort von D1 Milano
Hi Darren, we’re sorry to hear that.
You’ve bought a Black Sketch that is in the Polycarbon collection.
So, it’s not metal but polycarbonate therefore light and sporty. If you want to try something heavier, we can offer you our steel models, would you like to try one?
Anyway if you would like to receive the watch you can write to support@d1milano.zendesk.com
CI RISIAMO, OROLOGIO NUOVAMENTE FERMO
Dopo un mese la situazione si ripete, orologio nuovo, già riparato una volta, nuovamente fermo. Oggi lo riporterò dal rivenditore per la seconda volta e questa volta pretenderò la sostituzione. Posso solamente confermare tutte le recensioni precedenti. Pessimi!
3. September 2024
Bewertung ohne vorherige Einladung
Antwort von D1 Milano
Buongiorno, ci dispiace per l’accaduto.
Ci terremmo ad approfondire la questione per capire in dettaglio cosa sia successo. La invitiamo a scriverci su support@d1milano.zendesk.com, con tutti i dettagli, così potremmo gestire direttamente il problema.
bi metal 38mm ultra thin...........more presence than a patek
i had an issue with one of their polycarbon watches. i bought it in thailand. their agent here vapourised. i complained to Milano head office, got the initial professional run around, and put my saga on Trustpilot, within a day the BOSS of Milano was on my case, and promised to send me any ultra thin i wanted in replacement. i chose the bimetal 38mm. it was delivered today, and is perfection. with my x4 glasses on, this is proper craftmanship, exceptionally well made, and looks the part too. a bit of a struggle but hey ho, their man in charge sorted it smane day.....respect....and thanks.xx
9. August 2024
Bewertung ohne vorherige Einladung
Antwort von D1 Milano
Hi Martyn,
your case has been escalated directly to our headquarter in Milan, as we would like to help you solving your problem and explain you why we are a genuine company, willing to help customers.
Please check your inbox!
So funktioniert Trustpilot
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