Currie Motors Group UK Bewertungen 

1'940
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Very poor aftersales and complaint handling from Currie Motors Toyota Kingston. My car was first serviced on 3rd June 2026, when tyre issues and a cracked AC condenser were identified. It is no... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had a repair and chassis wax recall on my Toyota Hilux, I went to my local Toyota repair branch (Isleworth) and was seen/greeted by one of their agents, (Christopher De Bruyne), the service was... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

6 months ago I purchased a Prius from Currie’s Toyota Twickenham and had a great experience throughout. Colm provided excellent service from start to finish — friendly, knowledgeable, and always hap... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We have hired three times from here . By far the best hire company around. The service we had from John was friendly and efficient. The cars are immaculate and reasonably priced . Upon returning and... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autohändler
  2. Lexus-Händler
  3. Toyota-Händler
  4. Gebrauchtwagenhändler

Informationen, die aus verschiedenen externen Quellen stammen

Established over eighty years ago and today one of the most prominent motor retail groups in England, the Currie Motors Group represents Lexus and Toyota and provides motorists with a one-stop quality service. Our business philosophy is encapsulated in the internationally known slogan "Nice People to Do Business With", emphasising as it does the need to provide customers with peace of mind.Dealerships are located in key areas of Greater London. Complementing the very successful sales branches are the After Sales operations which include extensive workshop facilities, accident repair centre, parts and accessories. It is a matter of pride that more than half of our business comes from past customers or people who have been recommended by them. Buying a new or pre-owned car should be a fun, exciting and affordable experience and that’s exactly what we offer. Once your purchase is complete our fully trained service team will continue to look after you and your car.


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

1940 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 85 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.0

Alle Bewertungen

(1'940)

67 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Another excellent experience at Currie…

Another excellent experience at Currie Motors Isleworth. Front desk staff very professional. Workshop very clean and work done (MOT) within the said timescale.I have yet to experience anything less than excellent on every occasion whether for service or MOT..

14. August 2024
Bewertung ohne vorherige Einladung
Currie Motors Group UK-Logo

Antwort von Currie Motors Group UK

Hello Janet, Thank you so much for your five star review for the Currie Motors Isleworth Service Centre. We are grateful for your continued custom and are glad to hear you are pleased with the service you receive. We look forward to welcoming you back again in the future.
Best wishes,
Sophie,
The Customer Experience Team

Bewertet mit 5 von 5 Sternen

Competitive pricing and Excellent customer service


We hired a van four times and picked up from the Isleworth branch. Pricing was very competitive and the entire process was smooth and stress free from start to finish. The staff at the Isleworth branch gave excellent service. Wouldn’t hesitate to use again or recommend

26. August 2024
Bewertung ohne vorherige Einladung
Currie Motors Group UK-Logo

Antwort von Currie Motors Group UK

Hello Thora, Thank you very much for taking the time to rate us. It is great to hear that you were happy with the service provided by our team. We look forward to seeing you again in the future.
Kind regards,
Matt
The Customer Experience Team

Bewertet mit 5 von 5 Sternen

The care doesn't stop after the sale.

After buying the car, over a period of several weeks I found numerous small paint blemishes that needed polishing out. Lexus Twickenham made their paint man available to me at all times, but the biggest example of why you should buy a car from them was when 5 months after buying the car a door handle cover broke off and would have cost me £100+ to replace. Their technician pointed out that it had previously been broken and glued back on. The manager at Lexus Twickenham, David Eagell, did not hesitate to replace it at their expense. Can't recommend Lexus Twickenham enough.

1. August 2024
Currie Motors Group UK-Logo

Antwort von Currie Motors Group UK

Hello Alan,
Thank you for taking the time to leave us a five star review. We are so pleased to hear that you were happy with the service that we provided to you when you visited Lexus Twickenham. We always strive to go above and beyond and are glad that David and our team were of assistance.
Kind regards,
Sophie,
The Customer Experience Team

Bewertet mit 1 von 5 Sternen

My Lexus car was stolen and recovered I…

My Lexus car was stolen and recovered I brought my car to this Lexus showroom and explain situation car needed bodywork and and lights check never was offered a plate for the lights to stop theft ??? , when I got car back my sunroof didn’t open called showroom to be told my sunroof probably didn’t work in the first place ?? My Lexus es takumi is a 72 plate found this hard to believe anyway they agreed to take car back in as I brought it in salesman with the blonde hair tried to tell me it’s nothing to do with them ! I have never EVER been treated so badly by a LEXUS showroom shame on your ? After phoning customer services the manager who I might add refused to talk to me before this couldn’t apologise enough not acceptable behaviour will never buy a new Lexus again company is a JOKE and they don’t care about customer and the fact there car are the most stolen in the Country. My trauma goes on as they only fixed one part of my bodywork on car because car wasn’t looked over properly by isleworth. Staff and more importantly didn’t listen to anything I had to say ??

15. August 2024
Bewertung ohne vorherige Einladung
Currie Motors Group UK-Logo

Antwort von Currie Motors Group UK

Dear Mr Edey,
Thank you for your feedback. We’re sorry to hear about your recent experience. We understand how difficult it must be dealing with your car after it was stolen.
To clarify, while your Lexus ES Takumi was not purchased from our dealership, we aimed to assist you with the repairs. Unfortunately, we missed checking the sunroof during the initial inspection. Our Service Manager, Samantha, has apologised for this oversight, and we are sorry if our communication was not up to standard.
We regret if any of our staff made you feel unheard; this was certainly not our intention and we would never ignore a customer. We take your feedback seriously and will ensure improvements are made.
Please do not hesitate to reach out if you have any further concerns.
Kind regards,
Sophie,
The Customer Experience Team

Bewertet mit 5 von 5 Sternen

Very good service

Very good service. This is the 7th time I used them for different cars. Always good.

Thanks.

22. August 2024
Bewertung ohne vorherige Einladung
Currie Motors Group UK-Logo

Antwort von Currie Motors Group UK

Hi Mohamed, thank you for taking the time to leave us a five star review. We are grateful for your continued custom and are glad to hear you are pleased with the service you receive. We look forward to welcoming you back again in the future.
Kind regards,
Sophie,
The Customer Experience Team

Bewertet mit 5 von 5 Sternen

Great flexibility and customerfriendlyness

When I needed a van on very short notice in Isleworth, everything was very speedy and flexibele arranged. Despite the fact that I was abroad. Also at pick up on a Saturday flexibility and customerfriendlyness were the key wordt

17. August 2024
Bewertung ohne vorherige Einladung
Currie Motors Group UK-Logo

Antwort von Currie Motors Group UK

Hello Martin,
Thank you for taking the time to leave our car and van hire division a five star review. We are pleased that you found the process of hiring a van to be smooth and flexible. Thank you for your custom.
Kind regards,
Matt,
The Customer Experience Team

Bewertet mit 5 von 5 Sternen

Toyoto Yaris Excel/Alex Daborn

I recently bought Toyota Yaris Cross Excel. Had a test drive with the sales executive Alex Daborn in January. He was very helpful, thorough, and patient in explaining everything. I ordered the car which was collected on June the 1st. All the financial agreement were explained well. Alex's gentle, calm, patient persona helped me through my journey of buying a new car. Happy with it.

1. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Currie Motors Group UK

Hello Jayshree,
Thank you so much for your five star review. We are pleased to hear that Alex was helpful in your search for a new car. We hope you are enjoying your new Yaris Cross Excel and look forward to welcoming you again in the future.
Best wishes,
Sophie,
The Customer Experience Team

Bewertet mit 1 von 5 Sternen

The most unhelpful people.

The most unhelpful people.
How you can repair the faulty HUD by changing brightness level.
I wouldn't recommend them to anyone.
The level of the customer service doesn't exist at all.

9. August 2024
Bewertung ohne vorherige Einladung
Currie Motors Group UK-Logo

Antwort von Currie Motors Group UK

Hi Magdalena,
Unfortunately we cannot seem to locate your details on our system. Can you please get in touch with us so we can investigate further? Our customer's satisfaction is our priority and we would like the opportunity to look into this.
Kind regards,
Matt,
The Customer Experience Team

Bewertet mit 1 von 5 Sternen

Scornful HR Director…

Scornful HR Director (Hannah)...shocking.
I met this woman (Hannah) a couple of times whilst I was working at Currie Motors Toyota in Isleworth, London via Drivers Direct.
This woman shoots from the hip...she makes comments to staff on site which are very confrontation and are usually very impulsive in nature.
Rather than communicating her message in a caring way in order to enlighten the receiver of the feedback/criticism she comes across as angry and arrogant as if she has some kind of moral or intellectual superiority over them...This is a very unwise path to tread.
I believe she has limited vision when it comes to understanding People and how to encourage and empower them for the good of the Business.
She is well within her right to comment and give feedback to members of staff but she needs to do it with a bit more control and humility.
As it stands if she continues on this course she will only make employees less productive but also resentful, which will lead to poor productivity and higher than average staff turnover.
I speak from a position as having a successful career in Management at DSG International, G4S and Muller and also having a Degree in Psychology.

Best Regards

Kevin Prendergast.

P.s. I will also be contacting associates and friends of mine at Toyota UK In Epsom with my thoughts and conclusions.

7. Juni 2024
Bewertung ohne vorherige Einladung
Currie Motors Group UK-Logo

Antwort von Currie Motors Group UK

***
Kevin’s services were terminated by the Company due to his harassment of a female member of our staff. We have requested that TrustPilot remove this post as this is an inappropriate forum, they have declined to do so. Kevin’s employer Drivers Direct has been made aware of the situation, as have the Police. As a Company we do not tolerate the bullying or harassment of our staff.

Bewertet mit 5 von 5 Sternen

Great service from start to finish

Just Ordered my new NX350. Had a really nice experience on the day. Manaal was our sales person and was really helpful. She left us to test drive and experience the car on our own, but was very attentive when we needed her assistance. She was very helpful in showing us all of our options, and patient when it came to us trying to make up our mind and trying to make a deal.
In general, all the staff from the receptionist to the manager were a credit to the dealership.
In the end, I walked out happy I got the car I want at the price I want and I look forward to returning and picking it up when it comes in.

Neil Hogberg

27. Juli 2024
Bewertung ohne vorherige Einladung
Currie Motors Group UK-Logo

Antwort von Currie Motors Group UK

Hello Neil, thank you very much for taking the time to rate us. It is great to hear that you were happy with the service provided by Manaal and the rest of our team. We look forward to seeing you again in the future.
Kind regards,
Sophie
The Customer Experience Team

Bewertet mit 5 von 5 Sternen

I would like to Thank Samantha and her…

I would like to Thank Samantha and her team of technicians for Brilliant Service. Samantha went out of her way to make sure we had a very positive and successful outcome. The car is running like a dream! Thank you to the whole team! Samantha you are a STAR!

12. Juli 2024
Bewertung ohne vorherige Einladung
Currie Motors Group UK-Logo

Antwort von Currie Motors Group UK

Hello, thank you very much for taking the time to leave us a review and for rating us 5 stars. We will pass on your great feedback to Samantha and the rest of the service team at Lexus Twickenham. We look forward to seeing you again in the future.
Kind regards,
Matt
The Customer Experience Team

Bewertet mit 5 von 5 Sternen

Excellent customer service

All the staff were helpful and informative both face to face and on the phone. A courtesy car was provided promptly at fair cost, and the annual service was completed with helpful comments. I also noted that my car is the Yaris in the photo used on the website to show the front of the building!

9. Juli 2024
Bewertung ohne vorherige Einladung
Currie Motors Group UK-Logo

Antwort von Currie Motors Group UK

Hello Robin, thank you very much for taking the time to rate us. It is great to hear that you were happy with the service provided by our team. We look forward to seeing you again in the future.
Kind regards,
Sophie
The Customer Experience Team

Bewertet mit 5 von 5 Sternen

I got excellent service

I got excellent service. The staff were most helpful and courteous. Everything was properly explained and the work was done in time.

27. Juni 2024
Bewertung ohne vorherige Einladung
Currie Motors Group UK-Logo

Antwort von Currie Motors Group UK

Hi Dr Karim, thank you very much for your kind 5 star review. We are delighted that you were looked after so well.
Kind regards,
Matt, customer experience team

Bewertet mit 5 von 5 Sternen

Hired on 24 June 2024 and as a last…

Hired on 24 June 2024 and as a last minute, Currie motors team was very quick to arrange a car for me, worked out very well and was very convenient. Happy to deal with and will come back again to hire. Thank you to Kim, Jason, Nikolay.

24. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I recently had my MOT done at Currie…

I recently had my MOT done at Currie Motors, and I couldn't be more satisfied with the service. The entire process was smooth and efficient, with the team displaying a high level of professionalism and expertise. Special thanks to Eilidh, whose friendly and helpful attitude made the experience even better.

13. Juni 2024
Bewertung ohne vorherige Einladung
Currie Motors Group UK-Logo

Antwort von Currie Motors Group UK

Dear Matin,
Your feedback is greatly appreciated, and your 5-star rating speaks volumes. We are pleased to hear that you were impressed by the service demonstrated by our experienced Servicing department during your recent visit to Currie Motors.
Best regards,
Sophie
The Customer Experience Team

Bewertet mit 5 von 5 Sternen

Ricardo from the parts department gave…

Ricardo from the parts department gave me a 5 star experience he was highly professional and very helpful with the best customer service, ill definitely be recommending this to everyone !

7. Juni 2024
Bewertung ohne vorherige Einladung
Currie Motors Group UK-Logo

Antwort von Currie Motors Group UK

Hello Musawir, thank you for taking the time to leave us a glowing five star review. We are pleased to learn that Ricardo was able to give you a positive experience.
Kind regards,
Sophie,
The Customer Experience Team

Bewertet mit 5 von 5 Sternen

Delighted with both courtesy and swiftness of fault rectification

Called Rhianna, at 5.45 at Isleworth Service centre about a crunching noise when our RAV4 (2019) was on full lock. She told me to drop in at 10.00 the next morning and she would get an engineer to take me on a test drive. Duly turned up on time to be greeted by Rhianna and within 10 mins the fault was diagnosed and rectified by their mechanic Giles. Thus, Was totally delighted with both the courtesy and swiftness this fault was dealt with. Steve and Pauline.

5. Juni 2024
Bewertung ohne vorherige Einladung
Currie Motors Group UK-Logo

Antwort von Currie Motors Group UK

Hello Steve,
Thank you or taking the time to leave our Isleworth Servicing Centre a 5 star review. We are pleased to hear that we were able to provide a quick and efficient service and managed to resolve the fault with your car.
We look forward to welcoming you in the future.
Kind regards,
Sophie,
The Customer Experience Team

Bewertet mit 5 von 5 Sternen

Repeat customer

I've booked four or five times from the Isleworth team. The cars are excellent and the service from the staff has been second to none, The booking process is slightly unusual in that the booking is not confirmed until you have actually spoken with the salesperson and finalised the details, you may get upsold but this is not unusual with car hire! There is a fifteen pound booking fee on top of the advertised price too, so not easy to compare prices while looking online.
Nick

3. Juni 2024
Bewertung ohne vorherige Einladung
Currie Motors Group UK-Logo

Antwort von Currie Motors Group UK

Hi Nick, thank you for taking the time to leave us a five star review. We take on board all feedback and will look into the points you have raised. We are very grateful for your continued custom over the years and hope to see you again soon.
Kind regards,
Sophie
The Customer Experience Team

Bewertet mit 1 von 5 Sternen

Ripped off at Collection!

Booked a in Isleworth van to move house, quoted £168 which was cheapest around from the online form, including all extras such as premium insurance. get to pick up the van on Moving day and find out the true is was £242.96 - when questioning this the rep says all head office issue they should have confirmed the cost increase! they didn't, made it the most expensive of the quotes I sourced but on moving day i am tied in and have to accept it. another way service providers hold you over a barrel! disgusted with customer service and would strongly advise thinking twice on using them -

18. Mai 2024
Bewertung ohne vorherige Einladung
Currie Motors Group UK-Logo

Antwort von Currie Motors Group UK

Hello,
Thank you for your feedback. We're sorry to hear about your experience. Unfortunately, we couldn't find your details in our database, so we're unable to investigate this issue at the moment. Please note that online quotes depend on various factors such as excess, points on your license, and insurance conditions.
We'd appreciate the chance to discuss this further with you. Please give us a call at 01992 667681 so we can assist you better.
Kind regards,
Sophie,
The Customer Experience Team

Bewertet mit 5 von 5 Sternen

My wife hired a Toyota Yaris Hybrid…

My wife hired a Toyota Yaris Hybrid from their new Isleworth location in Worton Road. The car was excellent, the staff were superb & a joy to deal with.
Unlike most rental companies there were no hidden nasties and the whole experience was very straightforward and made the hire for the Easter week an enjoyable one. Thank you to Nick for his help. We'll certainly be back & will happily recommend them to others.

30. März 2024
Bewertung ohne vorherige Einladung
Currie Motors Group UK-Logo

Antwort von Currie Motors Group UK

Hello Michael,
Thank you for taking the time to leave our Currie Motors Car and Van Hire in Isleworth a five star review. We are pleased to learn you had a positive experience and found the Yaris Hybrid suitable for your needs. We will pass your feedback on to Nick and the rest of the team.
Many thanks.
Kind regards,
Sophie,
The Customer Experience Team

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