Currie Motors Group UK Bewertungen 1’933

6 months ago I purchased a Prius from Currie’s Toyota Twickenham and had a great experience throughout. Colm provided excellent service from start to finish — friendly, knowledgeable, and always happy to help with any questions. What really stood out was that he kept in touch even after the sale to make sure everything was going smoothly. Very reassuring since we were buying online from Devon.

Six months later, the car has been faultless with no issues at all. Very happy with both the car and the customer service. Highly recommended!

I’ve owned my Toyota from new for nearly 10 years, and she recently went in for some serious mechanical TLC. It was a massive job—full front and rear brakes, front and rear suspension parts, a new 12V battery, and an air con refresh, plus investigating a few specific issues I’d flagged for them to rectify.

Rhianna and the entire team (shoutout to Chris, Em, Chris, Nat, Danielle, and the technicians) went absolutely above and beyond for me. They kept me mobile with a courtesy car while the heavy lifting was being done, and I genuinely felt valued and appreciated for my long-term loyalty to the brand.

I’ve been bringing my car here since the very first day I bought it, and service like this is exactly why I’ll never go anywhere else. A massive thank you to Toyota, and a huge shoutout to Rhianna and the crew for getting everything sorted so smoothly and getting my car back to its absolute best.

Until next time! 🙌🚗

Chris De Bruyne has been very helpful from the Service Team, warranty information provided.

Kind regards.

Annual Service revealed 12v battery performance fall off after 2 years.. Called and took the car in right await. Battery replaced under Warranty and Service Department completed in 45 mins . An excellent customer rxperience

My advisor who was Christopher was very helpful when I asked for some paperwork. Highly recommended.

Dreadful Service. They don't answer the telephone, ask you to ring back. Have tried 3 times and got no answer. When I eventually got through, asked to speak to the Sales manager. And same again. Where is this legendary Lexus service?

I have great experience with Lexus Twickenham good service and great customer service by Emily Beard.

Once again we hired a car from Currie Motors Isleworth
Jason and all the staff are exceptional, the check in smooth and professional. Returns very quick.
Would highly recommend.

Took my car in for a service and MOT. Two hours later, I was told it failed MOT and given a £1,000 repair quote. The failure was for:
Offside Rear Lower Suspension Arm Pin or Bush Excessively Worn
They also added front brake disks as an advisory (pads were never replaced).

This is on a car with under 20,000 miles and no prior issues.

However, what makes this even more concerning is that while the MOT failure was for the lower suspension arm, the repair quote referred to an OSR Trailing Arm (debonded)—a completely different component.

I subsequently took the vehicle to three other garages and an MOT centre, all of which cleared it and passed the MOT. I raised a complaint and was informed by aftersales manager Ashleigh Duffin that the tester had identified a deteriorated and detached (debonded) offside rear lower suspension arm bush, which was “clearly visible.” I then appealed with the DVSA. The DVSA vehicle examiner tested the car at Lexus Twickenham and confirmed the MOT was failed incorrectly and carried out in a manner to fail.

This is my second visit, and for the second time I was also advised to pay for air con cleaning, re-gas, and fuel system cleaning—work that had already been done. It feels like they push unnecessary extras to inflate costs. From other reviews, this doesn’t seem like a one-off experience.

Despite all this, Ashleigh Duffin was rude, dismissive, and offered no solution.

Amazing how something “clearly visible” was invisible to multiple garages and even the DVSA examiner—and how the identified fault couldn’t even be consistently described. Completely unprofessional. Avoid at all costs.

Staff at Currie Isleworth branch always willing to do everything they can to help. Chris took my call today and was really quick with the information I needed. Appreciate their service as always.

Hired a car in Isleworth. Swift service and a good replacement for the now defunct Zipcar

I contacted Toyota, Isleworth regarding starting problem with my Yaris Cross Hybrid. Service advisor, Chris, phoned me and explained the procedure and e-mailed an information sheet for keeping the 12v battery charged.

Impeccable service at Lexus Twickenham last Tuesday. The car was only in for its MOT but I wanted a couple of extras attended to.
I was looked after by the charming Emily who made the whole experience easy and efficient.
When I returned to pick up the car Emily walked me out to the vehicle so it was a pleasure, not a chore.

I took my car for suspected liquid leak following car having been serviced.
Jay was very professional, he managed the process efficiently and to a highly professional manner. This car dealer I recommend to all motorists

Very friendly and helpful staff, car was in great condition, very easy to book, pick up and return. No stress at all. Definitely will use again.

( Rude people to do business with)
I am extremely disappointed with the service I received from Toyota Currie Motors. What should have been a straightforward recall repair turned into a frustrating and poorly handled experience.
There were significant delays in fixing the recall issue, with little to no clear communication throughout the process. On top of that, my vehicle was returned with additional damage—a broken console latch—which is completely unacceptable.
This level of carelessness and lack of accountability shows a serious disregard for customers and their property. I expected far better from an authorised dealership.
I would strongly advise others to think twice before trusting them with their vehicle. ⭐☆☆☆☆
No the matter has not been resolved to my satisfaction, But torqued to suit your arrogance،Any how the case is now with an Ombudsman, So stop lying.

I called the Currie motors Isleworth Toyota. I called them regarding a service plan issue for my Toyota car. agent Natasha was very helpful to answer all my queries. I’m extremely impressed with the customer service received from her. She’s a great asset to the company I would say.

very good service, very professional appearance,
it was fantastic experience.

Just had my car serviced recently in Currie Motors Isleworth and I’m really pleased with the experience. Rhianna and the team (Jay/Chris/others) were friendly, professional, and explained everything clearly before carrying out the work. The service was completed on time and the car is running great.

Really appreciate the honest advice and the excellent customer service. I’d definitely recommend them and wouldn’t go anywhere else. Thanks again for the great work, your efforts are definitely appreciated.

Rent a car?
Be careful with reservations ,if you are tourist!they send me messages after I make a reservation,and asked for a credit card!!! I have debit cards with me ad I have rented many times with!in the company rules its specified and accepted debit card!but after making reservation you get the surprise!
I think they don't like strangers !have other rules....better rent from other companies more professionals who have no discrimination rules and more experience!