Very poor aftersales and complaint handling from Currie Motors Toyota Kingston. My car was first serviced on 3rd June 2026, when tyre issues and a cracked AC condenser were identified. It is no... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I had a repair and chassis wax recall on my Toyota Hilux, I went to my local Toyota repair branch (Isleworth) and was seen/greeted by one of their agents, (Christopher De Bruyne), the service was... Mehr ansehen
Unternehmen hat geantwortet
6 months ago I purchased a Prius from Currie’s Toyota Twickenham and had a great experience throughout. Colm provided excellent service from start to finish — friendly, knowledgeable, and always hap... Mehr ansehen
Unternehmen hat geantwortet
We have hired three times from here . By far the best hire company around. The service we had from John was friendly and efficient. The cars are immaculate and reasonably priced . Upon returning and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Established over eighty years ago and today one of the most prominent motor retail groups in England, the Currie Motors Group represents Lexus and Toyota and provides motorists with a one-stop quality service. Our business philosophy is encapsulated in the internationally known slogan "Nice People to Do Business With", emphasising as it does the need to provide customers with peace of mind.Dealerships are located in key areas of Greater London. Complementing the very successful sales branches are the After Sales operations which include extensive workshop facilities, accident repair centre, parts and accessories. It is a matter of pride that more than half of our business comes from past customers or people who have been recommended by them. Buying a new or pre-owned car should be a fun, exciting and affordable experience and that’s exactly what we offer. Once your purchase is complete our fully trained service team will continue to look after you and your car.
Kontaktinformationen
161 Chertsey Road, TW1 1ER, Middlesex, Vereinigtes Königreich
- 020 8892 0041
- marketing@curriemotors.co.uk
- www.curriemotors.co.uk
4.0
Gut
1940 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Aleks was extremely helpful and patient…
Aleks was extremely helpful and patient with me being a new automatic driver etc.
Yusaf was asigned to my follow up calls and he too was considerate and patient.
10. Februar 2024
Antwort von Currie Motors Group UK
Hello Mrs Massey, Thank you so much for your lovely five star review. We are pleased that you were happy with your experience at our Twickenham dealership and look forward to welcoming you back in the future.
Kind regards,
Matthew,
The Customer Experience Team
Customer service is exceptional
Customer service is exceptional.Staff member of Lexus Twickenham Manaal Pasha who sold me the car is very professional, she listened to my requirements over the phone made an appointment when I arrived at Lexus Twickenham Manaal showed me few cars matching my requirements. Manaal is customer oriented and deliverys and sticks to her words as promised, even David Eagell branch manager is knowledgeable, a gentleman and true to his words. I am willing to go back to Lexus Twickenham again.
I am glad that I bought the right car through this branch with the assistance of Manaal Pasha and am very happy with my purchase. Thank you very much Manaal
Syed Kazam Rizvi
10. Februar 2024
Antwort von Currie Motors Group UK
Hello Syed, Thank you for taking the time to leave us a five star review. We are grateful for the positive feedback and happy to hear you were pleased with the service you received from Manaal and the team at Lexus Twickenham. We look forward to welcoming you back again in the future and wish you many miles of smiles in your new car.
Kind regards,
Sophie,
The Customer Experience Team
Efficient and helpful
23. Februar 2024
Antwort von Currie Motors Group UK
Hello Mr and Mrs Burnett,
Thank you for your five star review. We are pleased to hear that you had a positive experience at Lexus Twickenham.
Kind regards,
Sophie,
The Customer Experience Team
Great service and attention to detail.
24. Februar 2024
Antwort von Currie Motors Group UK
HI George,
Thank you for the five star review. We are pleased to learn that you were happy with the service you received.
Kind regards,
Matthew,
The Customer Experience Team
Currie Motors Group UK
Great experience with buying a car with Rob Drysdale. Great guy and good car for my wife.
6. Februar 2024
Antwort von Currie Motors Group UK
Hi Tim, Thank you for taking the time to leave our Twickenham dealership a five star review. We are pleased to know that you had a positive experience and hope you and your wife enjoy your new car.
Kind regards,
Sophie,
The Customer Experience Team
No Insurance despite 10yrs No Claims
Was denied insurance on a rental due to my occupation, despite having 10 years no claims. Working a full time job in London. No reasonable explanation offered as to why it was denied. Disgusting.
21. März 2024
Bewertung ohne vorherige Einladung
Antwort von Currie Motors Group UK
Hello JC,
Thank you for taking the time to leave us a review. We're disappointed to hear that your experience with Currie Motors Car and Van Hire didn't meet your expectations. Your feedback is important to us, and we take it seriously.
Our Manager has been in touch to explain why we couldn't offer you a car on this occasion. While we treat all our customers with care and attention, there are rare occasions when our insurance providers are unable to provide cover. It is very unfortunate and we apologise for any inconvenience caused and hope you find a solution elsewhere.
Kind regards,
Sophie,
The Customer Experience Team
Great people at Curries
We have been hiring a car from Currie Motors for quite a long time now, the service has always been superb!
We usually see Martin from the Isleworth branch, such a helpful guy. The car is always there waiting for us and lovely and clean. Thank you Currie Motors and thank you Martin for always being so attentive.
11. März 2024
Bewertung ohne vorherige Einladung
Antwort von Currie Motors Group UK
Hello Thelma, thank you for taking the time to leave us a five star review. We are pleased to hear that you are one of our regular customers of our Car Hire service and that you have found the service to be superb. We will pass your kind comments on to Martin.
We look forward to welcoming you back in the future.
Best wishes,
Sophie,
The Customer Experience Team
My experience at Toyota Great West Road…
My experience at Toyota Great West Road couldn’t have been more pleasant if they tried. I’ve felt with them a few times but this time to be My first brand new car I have bought and Mahdi listen to what I wanted and got the car of my dreams spot on. I didn’t even have to wait on delivery felt that I blinked and before I knew it I was driving away in my new car. Mahdi, even gave enough time to show me how the car works and all of its gadgets. Hopefully it will be many years until i need a new car again but in saying that I’ll be right back at Toyota Great West Road for my next for sure. Thank you
11. März 2024
Bewertung ohne vorherige Einladung
Antwort von Currie Motors Group UK
Hi Moe, thank you very much for leaving us a wonderful 5 star review. We are very pleased to know that you were happy with the service provided to you on your last visit. We wish you miles of smiles in your new car and look forward to welcoming you back in the future.
Kind regards,
Matt
The Customer Experience Team
Who ever buys a car out of Currie…
Who ever buys a car out of Currie motors Twickenham, he’s got their head tested I bought a Toyota pro ace from them. I’ve paid £29,000 I got it home next day. I tried to go to sort it. It would’ve thought I had to call the Aa out. The battery went flat just stop and start don’t work. I’ve got a problem with the DPF and 18 other things wrong with the vehicle. They reckon they use service state and fit. She did the salesman Callum, he promises of the world when things go wrong. He is a liar eat. He says he didn’t say any think of that kind so they give you three months warranty on this but because I bought a new Christmas they said I could take it to any Toyota and the nearest booking I could get was January 4 they had for nine days and Twickham wouldn’t give him the go-ahead to do the work. They said I had to bring it back to them. So the nearest booking I’ll cook it in Twickenham was February the 6 so I took it to there on the 6th of February and they said they can’t do none of the work because I have done too much mileage in it so if anybody could what I can do now I could go on and on and Bad service and there’s supposed to be nice people to do business with they should be closed down, absolutely disgusting and everything was recorded on their phones for quality purpose Spoke to the manager, Nathan Jones, you might as well speak to a piece of wood
1. November 2023
Bewertung ohne vorherige Einladung
Antwort von Currie Motors Group UK
Hello Metin,
We appreciate the time you have taken to leave a review and take your feedback on board. We understand that your concerns have now been addressed by management at head office and hope this has resolved any issues you may have experienced.
Kind regards,
Sophie,
The Customer Experience Team
I always go to the Twickenham branch .
I always go to the Twickenham branch .
Great service and friendly team !
2. März 2024
Bewertung ohne vorherige Einladung
Antwort von Currie Motors Group UK
Hi Mr Abrams, thank you for your complimentary 5 star review. It is great to hear that you are happy with the service you receive from the team at Twickenham. We look forward to seeing you again in the future.
Kind regards
Matt
The Customer Experience Team
Everything was taken care of as…
Everything was taken care of as efficiently as possible. Just have to go back one of these days as the internet (?) programming has to be done again after the car was not used for a month. The engine was dead but AA came on the same day to restart the engine but the car has yet to be reprogrammed.
15. Dezember 2023
Antwort von Currie Motors Group UK
Hello Myra,
Thanks for taking the time to leave us a review. We are pleased to hear that overall you had a positive experience with us. If you are looking for any work/programming done to the vehicle, please speak to a member of the booking team who should be able to assist you further. servicebooking@curriemotors.co.uk
Kind regards,
Sophie,
The Customer Experience Team
The team
The team, staff and speed of service were amazing!
12. März 2024
Bewertung ohne vorherige Einladung
Antwort von Currie Motors Group UK
Hello, thank you very much for taking the time to leave us a review and for rating us 5 stars. We look forward to seeing you again in the future.
Kind regards,
Matt
The Customer Experience Team
Excellent service all round
Excellent service all round from the initial chat with Kim Roddy to a painless car hire booking on the telephone through to car collection and drop off managed by Ben in Ware. A professional service all round
11. März 2024
Bewertung ohne vorherige Einladung
Antwort von Currie Motors Group UK
Hello Dennis,
Thank you for taking the time to leave us a five star review. We are pleased to know that you found the process of hiring a vehicle to be smooth. We appreciate your feedback and look forward to welcoming you back, should you ever need to hire a car again.
Kind regards,
Matt,
The Customer Experience Team
Customer service
Customer service is fantastic well looked after, car returned on time
2. Februar 2024
Antwort von Currie Motors Group UK
Hi Steve,
Thank you for taking the time to leave us five star review. We are pleased to hear that you are happy with the level of service you have received and look forward to welcoming you to Lexus Twickenham again.
Kind regards,
Sophie,
The Customer Experience Team
Excellent customer service
Excellent customer service, I rented a car for the weekend as my car is mechanic, the lady I spoke to was awesome and the gentleman who took me round the car was great. I will defo use their service again when the needs arise
2. März 2024
Bewertung ohne vorherige Einladung
Antwort von Currie Motors Group UK
Hello, thank you for leaving us a five star review. We are very happy to hear that you were pleased with the service you received from our team and look forward to welcoming you back again in the future.
Kind regards,
Matt,
The Customer Experience Team
Great service wonderful experience…
Great service wonderful experience Coral was very professional and helpful Thank you
4. März 2024
Bewertung ohne vorherige Einladung
Antwort von Currie Motors Group UK
Hello, thank you very much for taking the time to rate us. It is great to hear that you were happy with the service provided by our team. We look forward to seeing you again in the future.
Kind regards,
Sophie
The Customer Experience Team
I have had great sales experience
I have had great sales experience, they catered to our requirements. Transaction went smoothly.
26. Januar 2024
Antwort von Currie Motors Group UK
Hello, thank you very much for taking the time to rate us. It is great to hear that you were happy with the service provided by our team. We look forward to seeing you again in the future.
Kind regards,
Sophie
The Customer Experience Team
Purchasing a second hand car
I have bought second hand cars from Currie Motors Great West Road on two occasions in the past two years. In January 2024 I bought a Toyota Corolla from this location. The staff know their cars well and they are in good condition when you purchase them. They claim to be 'nice people to business with' and I think that that is a fair claim. They are honest and are careful to give truthful answers and do not oversell their cars. Of course, they are not a charity and their aim is to make a profit. Hence you need to ask questions, bargain and not accept their first offer. They also have a comprehensive service centre in Isleworth which I have used for over twenty years.
16. Januar 2024
Antwort von Currie Motors Group UK
Hello David,
Thank you so much for your excellent five-star review. We're delighted to learn that you are satisfied with the cars you've purchased from us and that you've been a long-standing customer. It's reassuring to hear that you found our staff to be competent, helpful, and overall, 'nice people to do business with.' We appreciate your positive feedback and eagerly anticipate the opportunity to serve you again in the future.
Kind regards,
Sophie
The Customer Experience Team
Antwort von Currie Motors Group UK
Hi Francis, thank you for your feedback and for rating our service 5 stars. It is good to know that the sales team were professional in the way they dealt with you. We trust that you will find driving your Yaris an enjoyable experience.
Kind regards
Sophie
The Customer Experience Team
My new car !
As a mature lady looking to upgrade my car, from a Lexus 450H to something more modern. Walking into the dealership with my daughter Charlotte, knowing absolutely nothing about all the different cars on offer, was daunting to say the least. All I knew was that the car I had was my third Lexus and I loved it and was proud to say I drove a Lexus. How fortunate were we to find Dimitri who guided us through every step, with knowledge, patience and kindness; he was a gentleman. Thank you Dimitri. xx
14. Dezember 2023
Antwort von Currie Motors Group UK
Dear Kathryn,
Your feedback is greatly appreciated, and your 5-star rating speaks volumes. We are pleased to hear that you were impressed by the service demonstrated by Dimitri during your recent visit Lexus Twickenham. We will pass the feedback on to Dimitri personally and in the meantime, would like to wish you miles of smiles in your new car.
Best regards,
Sophie
The Customer Experience Team
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