I accidentally ordered the wrong size and emailed customer support to see if it could be updated before shipping. Even though my item was already at the packing station, Donna went above and beyond to... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I accidentally ordered the wrong size and emailed customer support to see if it could be updated before shipping. Even though my item was already at the packing station, Donna went above and beyond to... Mehr ansehen
Unternehmen hat geantwortet
Gabby was fantastic! I ordered and received a jacket with some loose stitching so I emailed in and was connected with Gabby. She explained everything with the review process and got a new jacket sent... Mehr ansehen
Unternehmen hat geantwortet
Gabby was super fast to respond to my request of accidentally checking out when I wanted more items on my order. She quickly canceled that order so I could purchase more items on the same order (save... Mehr ansehen
Unternehmen hat geantwortet
I had put a purchase in late at night for jewelry products & not long after realized the size of a chain wasn't going to be big enough. I then put in a request for a change of size & have received an... Mehr ansehen
Unternehmen hat geantwortet
Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
PO BOX 260, 4108, Archerfield BC, Australien
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 15 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Donna was super helpful on helping me change my order due to wrong size picked at checkout. Greatly appreciated.

Antwort von Culture Kings
Donna was a great help sorting my order which I accidentally messed up. I ordered the wrong sizing and she was prompt at making sure the order was stopped before processing and the right sizing was shipped out.

Antwort von Culture Kings

Antwort von Culture Kings
Culture Kings is known for their Outstanding clothing line but the service I received from Donna! Was beyond impressed with the quality and efficiency of her service☺️

Antwort von Culture Kings
On completion of my order, I realised that I had ordered the wrong colour, I contacted the Company to explain what had happened. I was contacted straight away by a lady named Donna, I felt she went over and above to help me cancel my order and she also organised my refund, which went back into my account the next day.

Antwort von Culture Kings
I ordered the wrong size and reached out for help, Donna made this process super easy and I’m so grateful for how professional and sufficient the reply’s and results were!! Best service ever thank you heaps!!

Antwort von Culture Kings
Gabby did an awesome job of helping me rectify a mistake I made on my order.

Antwort von Culture Kings
Donna was super helpful and fast about helping me update the shipping address on my order when I made a mistake. Thank you so much she made my day and made sure I got my package to the right spot!

Antwort von Culture Kings
I would like to thank culture kings specially Gabby for responding and doing my request. Great customer support!
I will always be a customer of Culture Kings! More power to you guys! Cheers
Rhico

Antwort von Culture Kings
quick and efficient support! with a very kind girl on the phone promptly correcting my address.- eryka was her name🙂

Antwort von Culture Kings
Great customer service, i had made a mistake in my order and with the help of Gabby, she fix it in no time

Antwort von Culture Kings
I am very happy with your service, and especially with Gabby who helped me change my address which I had forgotten. I am completely satisfied.

Antwort von Culture Kings
I put in my issue very late last night around 12pm and with in hours gabby was straight on to sorting out and resolving my issue.
Very happy with this customer support thanks gabby
Regards Trent

Antwort von Culture Kings
Customer service was fantasic, Marleyah was amazing and amended a fault I made in my order swiftly.

Antwort von Culture Kings
I ordered a pair of Air Force 1 07 and I ordered the wrong size. So I sent a email to ask if I could change the sizes and Ailean the next day put a new order in for me for the right size!!
Amazing work Ailean and fantastic customer service and responded so quick
Thank you Ailean!!!!

Antwort von Culture Kings
Alphonsine was amazing. Very helpful and super efficient. My situation for delivery could have ended up very convoluted and challenging but because of quick action it was solved almost immediately.

Antwort von Culture Kings
I ordered 2 hats on June 24th for $80+ dollars, and never received them. The order said they were damaged and couldn't deliver. I've been trying to get resolutions from Culture Kings to no help. I received an email saying they would look into it and they have not responded to my follow up emails. This is a terrible situation because I wanted the hats for a Bday.

Antwort von Culture Kings
Gabby was really helpful and resolved my issue fast and efficiently!

Antwort von Culture Kings
I ordered the wrong size on a chain and sent an email through hoping I could change the size, Donna went above and beyond to help me out, she even checked on it later to confirm it's the size I wanted. Very happy with Culture Kings and the chain looks awesome, thanks Donna!

Antwort von Culture Kings
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.