I accidentally ordered the wrong size and emailed customer support to see if it could be updated before shipping. Even though my item was already at the packing station, Donna went above and beyond to... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I accidentally ordered the wrong size and emailed customer support to see if it could be updated before shipping. Even though my item was already at the packing station, Donna went above and beyond to... Mehr ansehen
Unternehmen hat geantwortet
Gabby was super fast to respond to my request of accidentally checking out when I wanted more items on my order. She quickly canceled that order so I could purchase more items on the same order (save... Mehr ansehen
Unternehmen hat geantwortet
Gabby was fantastic! I ordered and received a jacket with some loose stitching so I emailed in and was connected with Gabby. She explained everything with the review process and got a new jacket sent... Mehr ansehen
Unternehmen hat geantwortet
I had put a purchase in late at night for jewelry products & not long after realized the size of a chain wasn't going to be big enough. I then put in a request for a change of size & have received an... Mehr ansehen
Unternehmen hat geantwortet
Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
PO BOX 260, 4108, Archerfield BC, Australien
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 15 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A HUGE thank you to Donna for being absolutely amazing! I had accidentally ordered two medium hoodies when I actually needed one medium and one large, and although she explained that requests like this don’t always go through, she went above and beyond to help me and had everything sorted in less than 24 hours!
Donna was incredibly quick and helpful and made the entire experience completely stress-free. I’m genuinely so grateful for the effort she put into helping me, especially considering this type of request isn’t always possible.
Thank you so much, Donna! Your customer service was honestly amazing, and I really appreciate you going above and beyond to help me! 😊

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I had a few issues with the order, Donna from
Customer service was amazing, she was able to help me with change the size, next time I will need to check the size before ordering. Donna was able to solve the issues within 24 hours.

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Great customer service, fast and very helpful. Thank you especially to Gabby :D

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I had made an error with the shipping address, and I was blessed to have Gabby receive my request to update the address before my order was shipped. She responded to me in a timely manner and was super helpful and nice through the whole process.

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Donna was very quick and efficient in assisting me with updating my order information. Thank you again!

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Gabby was super helpful! My device auto input the wrong address and Gabby’s was able to solve the problem and change my address for me! I really appreciate it :)

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I had accidentally ordered the wrong team and thankfully Donna came to my rescue! I have never seen a customer support representative respond so promptly and handle my situation swiftly. I will for sure be ordering more hats from Culture Kings with this in mind and recommend to anyone looking for a slick cap.

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I would like to say that Team Cultre Kings have one of the best customer service representative (Gabby). She called back and advised that she will amend my order without any issues. So i would say a big thank you to Gabby.

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Marleyah was an absolute legend helping me switch up my shipping address. Super polite, efficient, and great to deal with.

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Donna was concise and prompt with her response to my request. 10/10

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I accidentally selected the wrong size for an item and didn’t notice until after I had purchased the order. I got in contact and the lovely Gabby helped me out and did what she could to fix it for me so I didn’t have to cancel the order and reorder as I was limited on time! She was incredibly helpful and efficient, her communication was excellent and her friendly attitude made the whole experience much better!

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Donna was absolutely amazing! She went above and beyond to help me with my order and was so friendly, helpful and quick throughout the whole process. She made what could have been a stressful situation so easy and managed to get everything sorted for me quickly. I’m so grateful for the help. 😊

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Ask to exchange my size and it got done within minutes thanks to Donna

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Ailean is extremely helpful and very easy to talk to. She is an excellent and wonderful employee.🫡🙏

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Gabby was help full and I’m happy with her helo

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I placed an order for 4 shirts and accidentally selected 1 shirt the wrong size. I realized my mistake once I received my confirmation and emailed support to see if it could be corrected. Gabby promptly emailed me back 15min later letting me know she was able to correct my order before it was processed. I appreciate this company has employees like her that put customers first and strive to satisfy customers needs. I’ll 100% continue coming back just because of this experience 🙌👍. Thank you Gabby.

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Gabby helped me update my shipping address with ease!

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Gabby was wonderful you’re the best and the quick response customer service was amazing thanks a bunch

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I accidentally loaded my old address from my Apple wallet onto my order. Alphonsine was able to change the order with the correct Ship To right away.

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I put my address wrong and it was sorted right away with the hel of tha staff named Drisana. Thank you so much…Awesome work

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