We had a problem that our bed hadn’t been put together properly. Ryan and Chris arrived promptly and were very efficient at fixing the problem. They were helpful, courteous and respectful and provid... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We had a problem that our bed hadn’t been put together properly. Ryan and Chris arrived promptly and were very efficient at fixing the problem. They were helpful, courteous and respectful and provid... Mehr ansehen
Unternehmen hat geantwortet
Just thought I would put a review of the Chelmsford store as they have always been mega helpful (Super Helen) in particular, but having said that they are all really nice!! After agonising about ge... Mehr ansehen
Unternehmen hat geantwortet
Chest of drawers are lovely, it cost us £800 quality is beautiful it really sturdy with slow closing drawers. Then the problems started when we had the delivery it was terrible it mentioned on the... Mehr ansehen
Unternehmen hat geantwortet
We have just bought two Rustic Oak wardrobes and a 7-drawer chest of drawers from Cotswold's Stow on the Wold showroom. The whole experience has been superb. Paul, who served us at the showroom,... Mehr ansehen
Unternehmen hat geantwortet
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Vom Unternehmen geschrieben

Norfolk Tower, 48-52 Surrey Street, NR1 3PA, Norwich, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Christina was extremely helpful. Looking forward to our new furniture which looked lovely in the store.

Antwort von The Cotswold Company
Delivery was on time, product was high quality, delivery drivers were AMAZING. Against all obstacles got the sofa into the house and were very friendly and positive. Thanks to Gary and Jake.

Antwort von The Cotswold Company
A very good service. Delivered within time scale given, plus a phone call to update on exact time.
Delivery man was very friendly.
Really helpful staff. Lovely layout of the shop, lots of areas which gave you an idea how you could work it into your own house.
Fantastic customer service. Helpful, honest, polite
This is a great Company to deal with, they kept me informed when my delivery was coming, from giving me a delivery ‘window’ to updating the time when they were near. The furniture is beautiful and was put in place by Chris and Ryan, who were wonderful and a credit to the Company. I’m thrilled with my new furniture and will be looking to add to it in the near future.

Antwort von The Cotswold Company
The lady that served us was knowledgable, friendly and just lovely. Easy experience.
A lady called Helen served us today. She was extremely helpful, showing us different options and giving advice. It was a very pleasant experience and I just know we will be back very soon.

Antwort von The Cotswold Company
I had gone in at the weekend to look at the beds. It was our first bed that we have bought together and so it was very important decision. After looking online in detail as well we decided on the super king ottoman Churchill bed. Online when I had look a few days the bed was £100 cheaper. But it was no longer in the August sale. I asked if there was any discount for blue light card or local people. But no. I asked to pay part cash (money from our wedding) and part card (as it was now more money than I expected) and was told he would prefer card.

Antwort von The Cotswold Company
Nick and Raj did a fab job delivering my new sideboard this week. Very prompt and courteous, thank you.

Antwort von The Cotswold Company
Miss Shirley gave a wonderful customer service we were looking for sofa bed at Harrogate Showroom Cotswold Company.
Very professional and very high standard!

Antwort von The Cotswold Company
We ordered a dining room table and paid for delivery and assembly. The table arrived on time, but the delivery men informed us they did not have the tools to assemble the table. We point out the tools were provided in the installation pack. They then informed us they were not trained in assembly. This was on the Friday before the bank holiday weekend. We did speak to a manger, who said he could get an assembly team out by Tuesday. We have since spoken to customer service who could not give a definite assembly date. This has left my wife and myself who are both in our seventies in a state of shock at the poor service we have experienced.

Antwort von The Cotswold Company
Beautifully laid out easy to find what your looking for. Staff very helpful
Nick and Raj were so helpful !

Antwort von The Cotswold Company
Lovely customer service, friendly and approachable staff. Beautifully dressed store to show all their furniture ranges.
Gary and Jake were great and helped us deliver to the room and get set up!

Antwort von The Cotswold Company
Very happy with the bed, mattress and side table I bought. Delivery was very easy, both the guys didn't great job of getting the furniture in with care.
Ryan & Chris took great care moving the big pantry cupboard through the house and into the kitchen. They did a brilliant job and were really considerate . Thanks lads!

Antwort von The Cotswold Company
We ordered 4 items and have been impressed with the speed of delivery. There was a hiccup on our delivery day due to driver illness but it was delivered promptly the following day.
Ryan & Chris who delivered our order went above and beyond for us. They were both friendly, polite and professional. Even when I wanted things moving an inch or so, they were happy to oblige. They really do demonstrate the Cotswold Company’s exceptional service.
Everyone we spoke to during the problems with the initial delivery date were extremely apologetic and very helpful.
I highly recommend the Cotswold Company and will have no hesitation in ordering from them again. The quality of the goods and their customer service is outstanding.
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