The Cotswold Company Bewertungen 

32'410
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had a problem that our bed hadn’t been put together properly. Ryan and Chris arrived promptly and were very efficient at fixing the problem. They were helpful, courteous and respectful and provid... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just thought I would put a review of the Chelmsford store as they have always been mega helpful (Super Helen) in particular, but having said that they are all really nice!! After agonising about ge... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Chest of drawers are lovely, it cost us £800 quality is beautiful it really sturdy with slow closing drawers. Then the problems started when we had the delivery it was terrible it mentioned on the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We have just bought two Rustic Oak wardrobes and a 7-drawer chest of drawers from Cotswold's Stow on the Wold showroom. The whole experience has been superb. Paul, who served us at the showroom,... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schlafzimmermöbelgeschäft
  2. Möbelgeschäft
  3. Wohnmöbelgeschäft

Vom Unternehmen geschrieben

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Vom Unternehmen geschrieben

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Kontaktinformationen


4.7

Hervorragend

TrustScore 4.5 von 5

32'410 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(32'410)

5'483 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Christina was extremely helpful

Christina was extremely helpful. Looking forward to our new furniture which looked lovely in the store.

29. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Elizabeth Voice,

We're so pleased to hear that our team member was extremely helpful and that you're looking forward to your new furniture. We appreciate your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Delivery was on time

Delivery was on time, product was high quality, delivery drivers were AMAZING. Against all obstacles got the sofa into the house and were very friendly and positive. Thanks to Gary and Jake.

28. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Claire Dannatt,

We're so pleased to hear your delivery was on time and that the product was high quality. It's wonderful that our delivery team went above and beyond to get your sofa into the house and was so friendly and positive.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

A very good service

A very good service. Delivered within time scale given, plus a phone call to update on exact time.
Delivery man was very friendly.

28. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really helpful staff

Really helpful staff. Lovely layout of the shop, lots of areas which gave you an idea how you could work it into your own house.

28. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful furniture and great Company

This is a great Company to deal with, they kept me informed when my delivery was coming, from giving me a delivery ‘window’ to updating the time when they were near. The furniture is beautiful and was put in place by Chris and Ryan, who were wonderful and a credit to the Company. I’m thrilled with my new furniture and will be looking to add to it in the near future.

28. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Customer,

We're so pleased to hear about your excellent experience with our delivery updates and the beautiful furniture. It's wonderful to know our delivery team provided such great service. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Service with a smile

A lady called Helen served us today. She was extremely helpful, showing us different options and giving advice. It was a very pleasant experience and I just know we will be back very soon.

29. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Michelle Jackman,

We are so delighted to hear about your very pleasant experience and that our team member was extremely helpful. Thank you for sharing your positive feedback; we truly appreciate it and look forward to your next visit.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 1 von 5 Sternen

I had gone in at the weekend to look at…

I had gone in at the weekend to look at the beds. It was our first bed that we have bought together and so it was very important decision. After looking online in detail as well we decided on the super king ottoman Churchill bed. Online when I had look a few days the bed was £100 cheaper. But it was no longer in the August sale. I asked if there was any discount for blue light card or local people. But no. I asked to pay part cash (money from our wedding) and part card (as it was now more money than I expected) and was told he would prefer card.

28. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Char Hamer,

Thank you for taking the time to share this, and I'm sorry your visit didn't match the experience we'd want you to have.

I'm sorry to hear your experience didn't reflect the standard we aim for. I'd like to look into this properly on our end, so could you please pop over your contact number or email address? Once I have these, I'll be able to follow up directly and get to the bottom of both the pricing and payment questions you've raised.

Thank you again for your patience.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Nick and Raj did a fab job delivering…

Nick and Raj did a fab job delivering my new sideboard this week. Very prompt and courteous, thank you.

27. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Alison Hunt,

We're so pleased to hear that our delivery team did a fantastic job with your new sideboard. We appreciate your kind words about their promptness and courtesy!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Miss Shirley gave a wonderful customer…

Miss Shirley gave a wonderful customer service we were looking for sofa bed at Harrogate Showroom Cotswold Company.
Very professional and very high standard!

1. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Laszlone Marjan,

We're so pleased to hear that our showroom team member provided such wonderful customer service when you were looking for a sofa bed. It's great to know you found the experience professional and of a very high standard!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 1 von 5 Sternen

Poor Delivery Sevice

We ordered a dining room table and paid for delivery and assembly. The table arrived on time, but the delivery men informed us they did not have the tools to assemble the table. We point out the tools were provided in the installation pack. They then informed us they were not trained in assembly. This was on the Friday before the bank holiday weekend. We did speak to a manger, who said he could get an assembly team out by Tuesday. We have since spoken to customer service who could not give a definite assembly date. This has left my wife and myself who are both in our seventies in a state of shock at the poor service we have experienced.

28. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Andy,

Thank you for taking the time to share this, and please accept our sincere apologies for the experience you and your wife have had. This falls well short of the standard we aim to deliver, particularly the mix-up over the assembly tools and the lack of a clear timeline afterwards. We completely understand how frustrating and upsetting this has been. We've raised this directly with our Logistics team, and they will be in touch with you shortly to get this resolved and agree on a firm assembly date. Thank you for your patience while we put this right.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Nick and Raj were so helpful !

Nick and Raj were so helpful !

28. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Stephanie Chamberlain,

We're so happy to hear that our team provided such helpful service. We appreciate your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Friendly delivery team

Gary and Jake were great and helped us deliver to the room and get set up!

28. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Laura,

We are so happy to hear that our delivery team provided such great assistance in getting your item set up. Thank you for your wonderful feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Went the extra mile

Ryan & Chris took great care moving the big pantry cupboard through the house and into the kitchen. They did a brilliant job and were really considerate . Thanks lads!

24. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Mary Wallace,

We're so pleased to hear that our team took great care with your pantry cupboard and did such a brilliant job. It's wonderful that they were so considerate! Thank you for your kind words.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Simply the best!

We ordered 4 items and have been impressed with the speed of delivery. There was a hiccup on our delivery day due to driver illness but it was delivered promptly the following day.

Ryan & Chris who delivered our order went above and beyond for us. They were both friendly, polite and professional. Even when I wanted things moving an inch or so, they were happy to oblige. They really do demonstrate the Cotswold Company’s exceptional service.

Everyone we spoke to during the problems with the initial delivery date were extremely apologetic and very helpful.

I highly recommend the Cotswold Company and will have no hesitation in ordering from them again. The quality of the goods and their customer service is outstanding.

28. August 2026
Bewertung ohne vorherige Einladung

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