The Cotswold Company Bewertungen 

32'414
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had a problem that our bed hadn’t been put together properly. Ryan and Chris arrived promptly and were very efficient at fixing the problem. They were helpful, courteous and respectful and provid... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We have just bought two Rustic Oak wardrobes and a 7-drawer chest of drawers from Cotswold's Stow on the Wold showroom. The whole experience has been superb. Paul, who served us at the showroom,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just thought I would put a review of the Chelmsford store as they have always been mega helpful (Super Helen) in particular, but having said that they are all really nice!! After agonising about ge... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Chest of drawers are lovely, it cost us £800 quality is beautiful it really sturdy with slow closing drawers. Then the problems started when we had the delivery it was terrible it mentioned on the... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schlafzimmermöbelgeschäft
  2. Möbelgeschäft
  3. Wohnmöbelgeschäft

Vom Unternehmen geschrieben

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Vom Unternehmen geschrieben

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Kontaktinformationen


4.7

Hervorragend

TrustScore 4.5 von 5

32'414 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(32'414)

5'483 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Went the extra mile

Ryan & Chris took great care moving the big pantry cupboard through the house and into the kitchen. They did a brilliant job and were really considerate . Thanks lads!

24. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Mary Wallace,

We're so pleased to hear that our team took great care with your pantry cupboard and did such a brilliant job. It's wonderful that they were so considerate! Thank you for your kind words.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Simply the best!

We ordered 4 items and have been impressed with the speed of delivery. There was a hiccup on our delivery day due to driver illness but it was delivered promptly the following day.

Ryan & Chris who delivered our order went above and beyond for us. They were both friendly, polite and professional. Even when I wanted things moving an inch or so, they were happy to oblige. They really do demonstrate the Cotswold Company’s exceptional service.

Everyone we spoke to during the problems with the initial delivery date were extremely apologetic and very helpful.

I highly recommend the Cotswold Company and will have no hesitation in ordering from them again. The quality of the goods and their customer service is outstanding.

28. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I received my first delivery of furniture

I received my first delivery of furniture yesterday and was very pleased with the quality of the items. They were delivered by Morgan and Jacob who were a pleasure to deal with. They were professional, courteous and a great advert for the company. A great company to do business with.

27. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Andy,

We're so pleased to hear you were very happy with the quality of your furniture. It's wonderful that our delivery team was professional and courteous, and a great advertisement for us. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

The delivery experience was seamless

The delivery experience was seamless, despite a very tight driveway to the house! Beautiful chairs delivered with extreme care by Jemaine and Said who were both friendly and brilliant with us. Thank you both

27. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Sophie Gilrain,

We're so pleased to hear that your delivery experience was seamless, even with a tight driveway! It's wonderful that your beautiful chairs were delivered with extreme care and that our team members were friendly and brilliant. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 2 von 5 Sternen

All good nothing to complain about…

All good nothing to complain about other than the side tables are a bit light in weight

21. August 2026
The Cotswold Company-Logo

Antwort von The Cotswold Company

Updated 2/9/26

Good afternoon Eilean Wilson,

Thank you for your patience while we looked into this. Since we've been in touch, you've decided to keep the tables as originally ordered. If you have any further questions, please don't hesitate to get in touch.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

***************************************

Good afternoon Eilean Wilson,

Thank you so much for taking the time to share this feedback. We're really glad to hear you're happy overall! We do appreciate you flagging the weight of the side tables, and I will be in touch shortly to provide you with some options to best support you with this.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Excellent furniture delivery service

Excellent furniture delivery service. The delivery team - Gary and Jake were friendly, professional and careful with everything. They arrived on time, handled the furniture with care and made the whole process quick and hassle-free. Really pleased with the service and would definitely recommend them.

27. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Sharon Witt,

We are so pleased to hear about your excellent furniture delivery service. It's wonderful that our team was friendly, professional, and careful, making the process quick and hassle-free. Thank you for your kind recommendation!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Ross and Gavin were great

Ross and Gavin were great. We had ordered a 10 set chest of drawers, and whilst it looked like it would be a tight squeeze the guys gave it a go, unboxed it and tried to get it up the stairs to no avail. Really appreciate their efforts! They then suggested a 5 drawer or 7 drawer would be more suitable.

Unfortunately it wasnt Ross and Gavin who visited for the second delivery of the 5 drawer, as the two who did drop this unit off had one look at the stairs and made no effort to even try to bring this up or remove the packaging. I had to call a friend round and it took us 30 seconds to move up the stairs.

Big thanks to Ross and Gavin who were very accommodating and went out of their way to help with the delivery

18. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Daniel Underwood,

We are so glad to hear about the excellent service you received from our delivery team on their initial visit. We truly appreciate you highlighting their efforts and helpful suggestions. We are, however, concerned to learn about the difficulties you experienced with the second delivery. We are always striving to provide consistent service, and we regret that this was not your experience on that occasion. Your feedback is very important to us as we continuously work to improve our service.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Well Done

Ryan and Chris were very efficient and friendly. I was having a damaged larder unit replaced and although I was very disappointed that it had initially arrived in a damaged state, Cotswold were very helpful and efficient in replacing it. The men had to take the damaged one away and put the new one in and they did it very well. On the whole very impressed with the Cotswold company. The quality of the furniture and the calibre of staff, including the delivery people, is exceptional.

28. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Mrs M P Claxton,

We are so pleased to hear that our team was efficient and helpful in replacing your larder unit. It's wonderful to know you were impressed with the quality of our furniture and the calibre of our staff. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Cotswold is a must.

From the first point of contact with the Cotswold Company they proved to be a professional and efficient Customer friendly company. Our initial point of contact was Chay Ager, who proved to be very friendly and helpful in arranging a repair to a unit of furniture with the Emmiera Group. An appointment with Emmiera was quickly arranged and on the allotted day the Emmiera technician arrived within the pre-arranged timeslot and completed a very professional, quallty repair. I would certainly recommend the Cotswold Company as an excellent supplier of quality furniture.

25. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Dave,

We are so pleased to hear about your excellent experience with us, from your initial contact to the successful repair of your furniture. It's wonderful to know that our team was friendly and efficient, and that the repair was professional and of high quality. Thank you for your kind recommendation.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Great delivery men

The delivery men, Gary and Jake, were on time and extremely polite, helpful and courteous

28. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Mr Charles Litchfield,

We are so happy to hear that our delivery team was on time, polite, helpful, and courteous. Thank you for your feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

After having a delivery pair who looked…

After having a delivery pair who looked at the door apetures and said they could not deliver what a breath of fresh air to meet,Gary and Jake who were courteous and friendly took the utmost care and made sure we were completely satisfied 5 stars

27. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Pav man,

We're so pleased to hear about your excellent delivery experience. It's wonderful that our team was courteous, friendly, and ensured your complete satisfaction. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Chris and Ryan were very sweet and…

Chris and Ryan were very sweet and lifted the box inside for me and even gave us Cotswolds fudge, thank you both ☺️

28. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Liv Armstrong,

We're so pleased to hear that our delivery team provided such a positive experience and was able to assist you with your delivery. Thank you for your kind feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Gary and Jake were both great

Gary and Jake were both great, very helpful and really mindful of the cats.
Lovely lads 🙌

28. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Nikki,

We are so happy to hear that our delivery team was very helpful and mindful. Thank you for your feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Ryan and Chris delivered to my house…

Ryan and Chris delivered to my house and had exceptional customer service. Took all packaging away and were still smiling from start to finish with excellent communication skills. Thank you!

26. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning Liane,

We're so pleased to hear that our delivery team provided exceptional customer service. It's wonderful that they took away all the packaging and maintained excellent communication throughout. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Bewertet mit 5 von 5 Sternen

Rob and the team at the Norwich store and CHD

Rob and the team at the Norwich store were really fantastic and were really kind to our two grandaughters while we were choosing our furniture.
Marlon and Damian delivered our sideboard this morning and had the same level of customer service that we had experienced in the store. Thank you for such a great experience CHD and Cotswold Company

28. August 2026
Bewertung ohne vorherige Einladung
The Cotswold Company-Logo

Antwort von The Cotswold Company

Good morning MAC,

We're so pleased to hear that our Norwich store team provided such fantastic service and were kind to your granddaughters. It's wonderful that our delivery team also maintained the same high level of customer service. Thank you for sharing your great experience!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

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