The Cotswold Company Bewertungen 

Thank you Dani & ıbrahim. They were amazing. They delivered the dressing table and vanity mirror with care.

Popped into store yesterday, Belinda was really helpful, nothing was too much trouble. A very pleasant shopping experience and I am so looking forward to taking delivery of my new furniture.

Fantastic 1st experience with this company on my first order. Customer service - spot on, quality - 100% & the delivery was on time, with regular updates. Big thank you to Ryan & Chris who delivered and set up our new furniture, very helpful, kind and took away all the packaging. I’d def recommend this company.

Gary & Jake were professional, polite and took care in positioning my furniture in the desired location.

Having taken quite a while reviewing different bedroom furniture, we eventually settled in putting our trust into The Cotswolds Company ordering a complete bedroom fit out. Several weeks later, we were contacted by a very efficient logistics company planning to delivery our goods. On the delivery date we discovered that the main quad wardrobe had been under estimated, totally our fault, this was a disaster, but following a brief telephone conversation with the customer service team, we returned this item and a replacement wardrobe was delivered 3 days later, no fuss, no problem... hats off to The Cotswolds Company and their delivery team. Absolutely brilliant and I would highly recommend them.

Ross and Gavin who delivered the bed and assembled it in our bedroom did a fantastic job and were super friendly!

Ryan and Chris were very polite and professional during the delivery. They delivered the item to the room of choice and is all is good condition. They kindly gave me a bag of fudge too. ( based at the litchfield depot)
I have another delivery on the 9th September would be great to have them again.

Delivery and return was made easy and quick. Ryan and Chris very polite.

The 6 light grey spindle chairs were just what I wanted they arrived fully assembled and are excellent quality. They were easy to order and easy to arrange delivery on a day that suited.

Very good experience with the Cotswold Company - quick and easy delivery when we in desperate need of a sofa and side table in our new house. Great delivery men too - Ian and Gareth were awesome and so helpful assembling the furniture and taking away all the packaging. Would highly recommend.

Having spent almost £8,000 with the Cotswold Company over the past 18 months I assumed that I’d be treated as a loyal customer.
I was wrong.
We have some dark blue pieces of furniture which are prone to damage resulting in white marks showing through the dark blue. I contacted customer services to ask about getting some information regarding touch up paint.
After various hoops had been jumped through ( all the order numbers , details of damage, all our details etc ) I was surprised to find there was no paint matching information available, just that Farrow and Ball made similar coloured paint which would not be a true match!
Eventually I spoke to a human being and was pleased when Mandy promised a colour matched paint pen from Cotswold Company which would be sent to me asap.
Five minutes after that conversation I received an email rescinding that promised small quantity of paint, and was told I would have to pay £9.99 for the paint pen and they would kindly!!!! waive the £5.00 p and p.
I am beyond frustrated by this.
They also suggested that I should take a ‘piece’ of the furniture to B and Q to get it colour matched! The larder cupboard in question is 140 kilos and with no removable parts and the chairs are also too big to fit into my car .
B and Q is over 30 miles away .
I am 72 years old and I’ve never encountered customer service as dreadful as this. Avoid this company .

The team in store were really helpful. It was nice to see the product in store and speak to someone, an actual person, be able to ask their opinion and get advice.

All the staff we have have been extremely helpful, their advice has demonstrated their knowledge of your products.
Our items have only just been ordered so cannot comment on the delivery service.

Extremely helpful and knowledge about the products.

The staff in the Harpenden store were friendly and helpful without being overbearing, both when we visited the store and when it came to placing the order over the phone a few days later.

I would really recommend looking around this store. The furniture is high quality and actually at a significantly reduced price. There’s lots to browse for whichever room you are shopping for. The sales advisor Jess was incredibly knowledgeable and helpful. We’ll definitely be coming back!

Warm and friendly service on three separate visits. Helpful without being pushy. When I decided what I wanted to do, the sales process was straight forward and speedy. The other items I will be buying were not in your sale, so will purchase separately over the next few weeks.

Bookcase arrived quickly and is of great quality. Delivery was excellent. Ryan and Chris did a stellar job getting the heavy item up two flights of stairs.