Coffee Beanery Bewertungen 341

Excellent service and the director is a great operator. highly recommend

I have just received a very dirty machine and switched on the Delongi coffee machine and the coffee grinder does not work! I have emailed them and called several times, finally got through and told you email them but they are not responding. I will be going to the ombudsman on this issue. I am a genuine customer, this is not a fake review. Giving a negative review is my very last resort to warn people. You are better off spending a bit more money and going to a retailer

This company has just commenced winding up of business according to ASIC.
ASIC forms 519 and 459p submitted 07/06/2023
(519 Notification of court action relating to winding up)
(A winding up order is an order from the Court ordering that a company be wound up in insolvency.
Section 459P of the Corporations Act 2001 (Cth) (“Corporations Act“) says that a creditor can apply to the Court for a company to be wound up in insolvency.)

Edit: thank you for the reply, I would highly suggest contacting your customers to advise of this change, supplying the goods and or offering refunds.

Complete Scam! Made over $5000 payment for a vending machine that was never sent. 6 months later and they have not refunded my money. Stay away!

PLEASE STAY AWAY FROM COFFEEBEANERY AUSTRALIA. Complete scam. We paid the required invoice in Oct 2022 and the machine was promised to be delivered in November 2022. We kept on following up and till date we have not received the machine and they are also no processing the refund. ZERO correspondence from their side. We keep calling and sending email but no response. Zero stars. Very disappointed.

I don’t normally bother writing reviews but I’ve made an exception in this case. After researching online for the machine I wanted to buy (Isomac Pro dual boiler), I had some questions so called the 1800 number for Coffee Beanery. I ended up purchasing my coffee machine then and there over the phone. After the purchase, I then read plenty of negative reviews which had me really concerned.
I made a couple of phone calls to follow up and wasn’t filled with confidence of a good outcome.
BUT, exactly three weeks to the day after my purchase, my coffee machine arrived. It took longer than I expected and that had me worried. To be fair, it does say there are shipping delays on the website.
Coffee Beanery was the best priced option quite comfortably. So although it took longer to arrive than I expected I’m a happy customer. I got a beautiful machine at the best price I could find. Thumbs up!

We ordered a coffee machine and grinder from this business. We were promised for the delivery within 2 weeks of our order and payment. It has now been 4 weeks with no delivery made. We have emailed and called multiple times to get a follow up on the status of the order and we have received no communication on our order.

This is not a fake review. Please review your records as this relates to invoice INV-203178, with payment made on 30/03/2023. It is disappointing that you have time to reply to reviews online and not provide communication to a customer.

Extract from order email sent on 28/03/2023.
Hi Jayme,

Thank you for the order, its much appreciated when paid please send a copy off the remittance advice .
Delivery is 2 weeks .

Here's invoice INV-203178 for $AUD 19,024.00.

The amount outstanding of $AUD 19,024.00 is due on 29 Mar 2023.

View and pay your bill online: (removed for privacy reasons)

From your online bill you can print a PDF, export a CSV, or create a free login and view your outstanding bills.

If you have any questions, please let us know.

Thanks,
Coffee Beanery Pty. Ltd

Don't buy from this company.
First I bought a machine which was apparently refurbished. Clearly did not state this on the add at the time. Machine was filthy and faulty.
Terrible communication when tried to return, then received the same item a 2nd time. Them asked for a refund which I eventually got. 6 months later my issue/complain was finally dealt with and completed. Worst experience ever.
My advice is strongly stay away

I don't usually leave reviews but I wanted to say something positive as there are some pretty negative reviews of the Coffee Beanery. Firstly I did have to wait longer than I was expecting but the Coffee Machine I ordered arrived last week, its a beautiful machine and I love it and the colour we chose. After ordering I discovered a lot of negative reviews and was nervous so called the owner, he always took my call and kept me up to date. Obviously, I was worried because after a month the machine was still being painted and tested. Any hoo it arrived as explained to me. I can't speak for others but my experience was fine if a little slower than I would have liked. But it was worth the wait, the machine is a little beauty!

I am really pleased to report an amazing buying experience with Coffee Beanery.

We contacted them a week ago to ask for advise on a new rather expensive home coffee machine that we wanted to buy, they were extremely helpful to say the least.

We placed our order and within a few days our beautiful new coffee machine and grinder were delivered.

They also sent us some complimentary Superior Blend coffee beans to start our new home coffee experience.

Coffee beanery

Ordered and paid for a La Marzocco Linea Mini on 27th Jan 2023 and were told over the phone would be 7-10 business days for the delivery. We are still waiting a month later. Have just been told to the company expects them from their supplier mid next week and we should have a few days after that.
Very unprofessional to not advise this prior to purchase and this machine is for our new business. Not Sure how happy La Marzocco would be about this.

Now bought a coffee machine for our holiday house. Highly recommend. Their beans are second to none

Bought a coffee grinder that has not shown up after 2+ months. Don't expect much communication or any updates, sentiments to the previous poster.

1 star is being generous. Extremely dissatisfied. Spoke to the guy who works at the Coffee Beanery and he confirmed the ascaso steel duo PID in the white/wood was in stock. After months and months of chasing up (7+ months) we have gotten different narratives saying the machine hasn’t arrived from Spain and then Italy. We then requested a refund and the company has cut all communications. This company is a joke and I wish no one to waste this much money or go through this experience.

What an amazing company very fast delivery and my product was exactly as promised I give this company my highest recommendation to anyone 👍👍👍👍

Excellent service and fantastic products. Really happy with my purchase and the wonderful after sales service. Would recommend.

Easy transaction and email communication was fantastic

We placed an order for a coffee machine for our city office, it was delivered on time, communication was excellent, good back up service and price was reasonable too. Recommend for others too.