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TrustScore 4.5 von 5

4.3

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

There are many positives about chrysalis, the flexibility of the course is really helpful when working full time and the price is not extortionate. The student experience largely depends on how goo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have completed 3 years of study with Chrysalis, and the Student Support Services (Tania) has been incredibly helpful every time I have needed help/advice, she answered every question/enquiry, and n... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I am a clinical supervisor working with Chrysalis students. I have been disappointed with their lethargic response to me raising concerns. UPDATE: If only their response to my ethical concerns were... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Without Karl I don’t know if I would’ve had the courage to continue my studies. He’s been my motivation throughout and the perfect balance of brutal honesty and dad jokes, he’s been a massive comfor... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

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Vom Unternehmen geschrieben

Established in 1998, Chrysalis has over 25 years’ experience in counselling, hypnotherapy and psychotherapy training. As a not-for-profit organisation, we put our students at the heart of everything we do, with profits reinvested to improve training, student support and outcomes. Chrysalis is one of the UK’s market-leading counselling training providers, offering flexible part-time courses across the UK and online. Our aim is to make a career in counselling more approachable, more accessible and more achievable for more people. We offer a wide range of recognised and accredited courses, from introductory certificates through to professional diploma qualifications, designed to support students at every stage of their journey. Our training combines practical skills, theory and personal growth, helping students build confidence and prepare for professional practice. At Chrysalis, we understand that studying often needs to fit around work, family and everyday life. That’s why we focus on flexible learning, supportive tutors and dedicated student support teams to guide students from enrolment through to qualification. We’re proud of the community we’ve built and value every piece of feedback we receive. Reviews help us continue to improve and give future students an honest insight into what it’s like to study with Chrysalis.

What you can expect

Vom Unternehmen geschrieben

Support at every stage
From enrolment to qualification, our tutors and student support teams are here to guide you throughout your journey.

Our Support Promise

Support throughout your training

From enrolment to qualification, our team is here to support you every step of the way with guidance, tutor mentoring and student services.

Kontaktinformationen

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Start Your Counselling Journey

Flexible training and expert tutors to support your new career.

4.3

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TrustScore 4.5 von 5

1247 Bewertungen

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Bewertet mit 5 von 5 Sternen

Suzanne has been a fantastic tutor and…

Suzanne has been a fantastic tutor and it made the learning experience so enjoyable even during the timea when we had so much to hand in. Thank you Suzanne for a good 1st year.

11. Juli 2026
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Antwort von Chrysalis Courses

Thank you for your kind words about your tutor Suzanne. We are pleased to read how Suzanne has impacted your learning. We will ensure that your feedback is passed to her.

Bewertet mit 5 von 5 Sternen

Insightful and empowering

Empowering, educational, inspiring and a solid quality of education provided. The educators have been dynamic,refreshing,open-minded, adaptable, and approachable with deep subject mastery. Which has facilitated learning, growth, and skill development.

11. Juli 2026
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Antwort von Chrysalis Courses

Thank you for taking the time to provide us with your feedback. We are pleased to read how your learning journey with Chrysalis has supported and developed you.

Bewertet mit 2 von 5 Sternen

Poorly organised and inconsistent

The organisation and general quality of the content on moodle, the slides provided to tutors, and the assessment criteria are poorly-organised, poorly-edited (spelling/grammar mistakes), not very accessible (slides in particular) and inconsistent/contradictory. This is very frustrating given this is not an inexpensive course, and the requirements for students are enforced, but Chrysalis itself does not always adhere to these.

11. Juli 2026
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Antwort von Chrysalis Courses

Thank you for taking the time to share your feedback. We're sorry to hear that aspects of your learning experience did not meet your expectations.

We appreciate your comments regarding the organisation of our Moodle content, the quality and consistency of the course materials, accessibility, and the assessment guidance. We understand how frustrating it can be when learning resources do not meet the standards that students rightly expect, particularly on a professional training programme.

Maintaining the quality of our courses is extremely important to us. Our courses are subject to rigorous quality assurance processes and, where applicable, are accredited or quality checked by the National Hypnotherapy Society and/or the National Counselling and Psychotherapy Society. In addition, they are validated by The King's Trust. As part of the annual reaccreditation process, our course materials are reviewed and provided to the relevant professional body to ensure they continue to meet the required standards.

That said, we recognise that there is always room for improvement. Feedback from our students is an important part of our ongoing review process, and we will ensure your comments are shared with our academic and quality assurance teams. If you would be willing to discuss your experience in more detail, we would welcome the opportunity to understand the specific issues you encountered and address any outstanding concerns.

Bewertet mit 3 von 5 Sternen

Whilst I have learnt a great deal…

Whilst I have learnt a great deal during my first year, I have found the resources from chrysalis to be of poor quality.
The online sessions and seminar slides were repetitive.
Some of the instructions for assessments were unclear.
Student support were kind but often did not know of issues that had been raised with tutors.
I think it would be useful for previous students to be able to sell books to current students.
I wish I had been informed of year 2 study dates in a timely manner as this was very late in the year.
The face to face days felt rushed at times.
The tutor was helpful and supportive.
I feel the time in year one was highly concentrated on hypnotherapy rather than an introduction to counselling.
I hope year 2 and 3 to be more organised.

11. Juli 2026
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Antwort von Chrysalis Courses

Thank you for your feedback. It is great to read you have learnt a great deal during your first year of study.

Regarding the delivery of the course content all tutors are required to stick to the course materials supplied by Chrysalis. Tutors indeed should be pulling on their own experience and real-life examples they must expand on this, but they must not deviate from what they have been supplied with by Chrysalis. This is to ensure all students across all venue with differing tutors gain the same learning experience, provided with the same information, and complete the same assessment tasks.

I am sorry to read that our Student Support Team were not aware of issues which had been raised. Please do contact the Office if you wish to discuss any concerns or issues.

Within the ‘FAQ’ Tile on the Student Area, you will find information about when class dates are available for students. We look to schedule class dates as far in advance as possible. As soon as they have been confirmed, they will be available for you to access and view via your 'My Courses & Timetable' Tile. For students continuing and progressing onto the next year of study with Chrysalis, we aim to publish dates no later than 6 weeks before the module 1 class.

We currently do not facilitate the selling of books between students; however, I will ensure this is passed across to our senior colleagues for their information.

Upon successful graduation from the Chrysalis Level 3 Diploma in Hypnotherapy & Introduction to Counselling Skills, you will receive a Practicing Certificate and is a route to professional registration with the National Hypnotherapy Society.

We wish you the best with your upcoming Year 2 & Year 3 Courses

Bewertet mit 5 von 5 Sternen

Great experience and lovely people who…

Great experience and lovely people who have made others fulfill their ideals through concerted and sustained coordination of training in their chosen profession.

8. Juli 2026
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Antwort von Chrysalis Courses

Thank you for your amazing feedback. We are glad you have had such a positive experience.

Bewertet mit 1 von 5 Sternen

Deeply disappointing and upsetting experience

I’m writing this review with a heavy heart, as this has been a really difficult experience to process.



When I applied to Chrysalis, I was open from the outset during my initial interview about my career plans, including my intention to apply for the Doctorate in Educational Psychology. One of the reasons I chose the course was because I understood that each year would lead to a standalone qualification, which gave me a sense of flexibility if my circumstances changed.



I have since been fortunate enough to secure a place on a full-time Doctorate programme starting in September. This is something I have worked incredibly hard for and should feel like a really positive step forward. However, it also means I have to leave my job and move into full-time study without a stable income, and it is not possible for me to continue with the Chrysalis course.



I want to be clear that I did not want to withdraw. My preferred option was to defer, as I had every intention of returning and completing the course. However, I was advised that deferrals are not permitted beyond one year, which does not align with the length of Doctoral training. This meant I was left with no realistic alternative but to withdraw.



I also want to emphasise that I am not seeking to avoid reasonable costs. I fully accept responsibility for the current year of study and am prepared to pay the full fees for this year, as I understand a new learner would not be able to join part-way through. My concern relates specifically to being held liable for future years that I will not be able to access or complete.



Despite explaining all of this, and despite withdrawing before enrolling onto the next year of study, I have been informed that I am still required to pay the full fees for the remaining two years. While I understand this may be stated within the terms and conditions, the reality and scale of this financial commitment were never clearly or meaningfully explained at the point of enrolment. Had they been, I would have made very different decisions.



The impact of this has been significant. What should feel like a proud and hopeful time has instead been overshadowed by stress and worry about how I am going to manage financially. I have found myself feeling anxious and overwhelmed by the prospect of carrying such a substantial financial burden at a point where I will have no formal income. It feels incredibly difficult to make sense of, particularly as I am no longer able to access or complete the course, and my place could reasonably be offered to another student.



I followed the formal appeals process, setting out my circumstances in full, including the impact on my wellbeing and financial security, but my appeal was not upheld. What I have found most difficult is the lack of flexibility or understanding shown throughout this process. For an organisation that trains people in counselling, where empathy, compassion, and understanding really matter, this hasn’t felt reflected in how my situation has been handled.



Having since read other reviews, I can see that this is not an isolated experience, which is concerning.



I would strongly encourage anyone considering Chrysalis to take the time to fully understand, in writing, the financial implications of withdrawing, even where circumstances change beyond your control, before committing.



For me, this has been a deeply upsetting and stressful experience, and one I wouldn’t want others to go through. I would strongly encourage others to think very carefully before choosing this provider, or to consider alternative options to avoid the risk of experiencing something similar stay far far away from Chrysalis.

2. Juni 2026
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Antwort von Chrysalis Courses

Thank you for sharing your experience and we acknowledge withdrawing from the Chrysalis course can be a difficult decision to make.

While sharing your views we would like to clarify that our Personal Training Agreement clearly explains that each year of study is a continuation of the previous and one programme of study and not stand alone courses. This agreement also sets out the terms relating to withdrawal and financial responsibility.

As this is a public forum it would not be appropriate to comment on details of your appeal however can confirm your withdrawal was considered and processed in accordance with the terms of your Personal Training Agreement.

We recognise that the outcome is not always what a student hopes and we aim to treat every student with fairness and professionalism while applying policies consistently.

We wish you all the best in your future career.

Bewertet mit 4 von 5 Sternen

Year 1 hypnotherapy and introduction to counselling.

I have enjoyed my first year at Chrysalis, my tutor Mark has been attentive and helpful, nothings felt like too much, our group is big and credit to Mark for managing classes making sure everyone feels supported. Can’t wait for year 2!

22. Juni 2026
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Antwort von Chrysalis Courses

Thank you so much for your lovely feedback. We're pleased to hear you've enjoyed your first year at Chrysalis. We'll be sure to pass your kind words on to Mark. It's great to know you've felt so well supported, and we're happy you're looking forward to Year 2.

Bewertet mit 5 von 5 Sternen

Solid option

Tutors are competent, professional, passionate, engaged and down to earth. Most resources are well researched, interesting and competently written. I enjoy learning to be an integrative counsellor, I wouldn't want to be a "purist" focussing on one single modality. Course days are interesting and there is a good amount of practice. Student Support and Placement Support have been really helpful and prompt in answering my queries - be it to help with technical issues or to advise on placements. There have been tiny glitches like delayed marking or a change in course date but I don't want to take off a star for that as we're all human and things happen in everyone's life. There is a lot of work and independent reading to be done on the course, which is to be expected - you get out what you put in. All in all, Chrysalis is a solid option for pursuing a counselling qualification in my area. Doing placements interviews and practical tests, I felt I could hold my ground and a couple of providers have remarked on the quality of Chrysalis students. I'm glad I chose the option for my counselling qualification.

24. Juni 2026
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Antwort von Chrysalis Courses

Thank you so much for your thoughtful and detailed feedback. We're pleased to hear that you've had such a positive experience with our tutors, course content, and support teams.
We also appreciate your understanding regarding the occasional delays or changes. We always strive to provide the best possible experience and value your patience when unexpected circumstances arise.
We're so pleased you chose Chrysalis for your counselling qualification, and we wish you every success as you continue your development into professional practice.

Bewertet mit 1 von 5 Sternen

Not recommended

Not recommended, terrible service. This should be banned!

1. Juni 2026
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Antwort von Chrysalis Courses

Sorry you have received bad service. We have been unable to locate you on our system so invite you to contact student support with further details so we can provide a full response.

Bewertet mit 5 von 5 Sternen

Our tutor

Our tutor, Martin Handy, has been excellent, prepared for each module, sending pre course day emails to ensure we all had a good understanding of the material due to be covered, ensuring deadlines were known and giving thorough and insightful feedback at every opportunity. A font of experience, theory and practical application of methods and modalities. Could not have wished for better support.

25. April 2026
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Antwort von Chrysalis Courses

Thank you so much for your review and feedback about Martin. We will ensure this is passed on.
We are pleased to hear you have had such good support during your studies.

Bewertet mit 5 von 5 Sternen

South Student Support Team Rock!

South Student Support Team have been wonderful.

I was diagnosed with cancer in 2023 and had to pause my placement and then request extensions.

All the staff I have corresponded with (most recently Lily) have been incredibly helpful and very reassuring.

Thank you to Lily and other colleagues at South Office. You have not only been very helpful and supportive, but also very reassuring, flexible and deeply sensitive to the difficult health journey I have been on over the last few years. It is very much appreciated.

1. Juni 2026
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Antwort von Chrysalis Courses

Thank you for taking the time to provide us with your review. I am sorry to read about your diagnosis and do hope you are well. It is great to know that you have received such good support from the team. I will ensure that your kind words are passed across to the team. We wish you the best with your continued study journey with Chrysalis.

Bewertet mit 5 von 5 Sternen

Chrysalis’ level 3 Hypnotherapy Counseling skills

Chrysalis’ are well structured with material relevant to practice. I’ve just completed the level 3 Counselling skills with Hypnotherapy the course was validated by the national hypnotherapy society, I’ve learned so much about this modality and learned the skills and confidence to offer this intervention.

26. Mai 2026
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Antwort von Chrysalis Courses

Thank you for your feedback. We’re delighted to hear you found the Chrysalis course well structured and relevant to practice. We wish you every success as you begin offering this in practice.

Bewertet mit 4 von 5 Sternen

Kaye B - pilot of our journey

Kaye has been my tutor for the past 2 years and throughout that time I have grown as a person and a therapist. I had to work on my own issues and I did, and Kaye has been a fabulous tutor, it has been a pleasure learning through her and I am glad I stayed on. Thanks Kaye.

17. Mai 2026
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Antwort von Chrysalis Courses

Thank you for your feedback about Kaye. We are so pleased you enjoyed your study and will ensure this is passed on.

Bewertet mit 5 von 5 Sternen

Kaye Barney - Professional Diploma in Psychotherapeutic Counselling

I have just completed a three year Professional Diploma in Psychotherapeutic Counselling Course in Manchester and have learnt so much. My tutor Kaye Barney was amazing. Kaye was encouraging, supportive and all the class felt very blessed being taught by her. She was so knowledgeable and caring and that translated into her teaching. Kaye also made our last taught class a very special and memorable one. All the class were so happy to finish, however sad too as we will all miss her. If you are lucky enough to be taught by Kaye you will definitely have such an enjoyable learning experience!

17. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Chrysalis Courses

Thank you so much for taking the time to share your wonderful feedback about your experience. We are pleased to hear how much you enjoyed your studies and how valuable you found the course.
Thank you for your comments about Kaye. We will ensure your kind words are passed on to her. We are also so pleased to hear that your final taught class was such a special and memorable experience.
Congratulations on completing your three-year diploma, and we wish you every success for the future.

Bewertet mit 5 von 5 Sternen

Hit the ground running

Without Karl I don’t know if I would’ve had the courage to continue my studies. He’s been my motivation throughout and the perfect balance of brutal honesty and dad jokes, he’s been a massive comfort throughout (despite his military demeanour). Everyone needs a tutor like Karl.S

Karl set my class up perfectly to hit the ground running into our journey.

23. Mai 2026
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Antwort von Chrysalis Courses

Thank you so much for sharing your feedback about Karl. We are pleased to hear what a positive impact he has had on your learning journey.
We will be sure to pass your kind comments on to him.

Bewertet mit 5 von 5 Sternen

my tutor was the best thing since sliced bread.

Karl was my tutor and he was the best thing since sliced bread. A great tutor. Great knowledge, very experienced, his teaching style suited me well. This year, my money was well spent. I’ve learnt loads. Unfortunately next year I have a different tutor. So I will be updating it again, if she’s not up to his standards or beyond. Moodle was easy enough to use. I’ve not had any problems. I have nothing to complain about.

24. Mai 2026
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Antwort von Chrysalis Courses

Thank you for taking the time to share your feedback. We are so pleased to hear how much you enjoyed your learning experience and that Karl’s teaching style, knowledge and experience had such a positive impact on your studies.
We’re also glad to know that you found Moodle easy to use and that your overall experience has been a positive one.
We will be sure to pass your kind comments on to Karl, and we wish you every success as you continue into the next stage of your course.

Bewertet mit 5 von 5 Sternen

Really recommend Chrysalis as a learning organisation to usiill and develope people in an altruistic fashion,

Really recommend Chrysalis as a training platform to learn therapy,
Studying hypnotherapy and psychotherapy in year one, almost completed my first year - learning with a Cohort of amazing people who are becoming strong friends,

The learning is interactive and inclusive and our year one lecturer Fernanda Prado has inspired excitement in my new career but also her infectious enthusiasm, excellent attitude to teaching and second-to-none ability to inspire, coach mentor and teach is truly astounding,

I’ve been almost 20 years out of formal education and this experience has been easy, flexible and exciting and Fernanda has got me excited to uoskill and better develop myself in the process.

Thanks to on all involved with developing this training and especially Fernanda who has lit a spark I didn’t know needing igniting!

2. Mai 2026
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Antwort von Chrysalis Courses

Thank you for your positive feedback. We are pleased to know that you would recommend Chrysalis to others.

We will ensure that your kind words about Fernanda is passed across to her. It is good to know how Fernanda's teaching has affected you in such a positive way.

We wish you all the best with your remaining learning journey with Chrysalis.

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