Absolutely awesone customer service. I've been umming and ahing about getting aluminium suitcases for ages. I finally decided on some aluminim-look ones fromSamsonite. They were reduced on CASE... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The online ordering process was simple and efficient and our new case arrived promptly. Unfortunately I had to return it because I'd ordered the wrong size. I was able to speak with a real person by p... Mehr ansehen
Unternehmen hat geantwortet
Purchased two Carl Friedrik cases, but needed a question regarding size answering prior to ordering. The staff at Case Luggage couldn’t have been more helpful. During the online order process ther... Mehr ansehen
Unternehmen hat geantwortet
It takes a bit of getting used to because it isn’t like most suitcases. One half collapses when it is empty, but it is well made, light and organises your packing into two separate sections which mak... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
100 Years of Luggage Expertise. At Case, we've been sourcing and selling the world’s finest luggage since 1923. From luxury suitcases to smart business bags and trusted travel accessories, we bring you the best from brands like Samsonite, Tumi, Bric’s, Briggs & Riley, Carl Friedrik and many more. Whether you're heading off on a family holiday, business trip, cruise, or weekend away, you’ll find premium luggage, backpacks, holdalls, laptop bags, and RFID wallets, all backed by expert service and free UK delivery. Shop in-store or online with confidence. Case is your trusted luggage specialist for every journey.
Kontaktinformationen
720 Centennial Court, Centennial Park, WD6 3SY, Elstree, Vereinigtes Königreich
- 0345 003 8283
- info@caseluggage.com
- www.caseluggage.com
4.7
Hervorragend
4230 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
It takes a bit of getting used to…
It takes a bit of getting used to because it isn’t like most suitcases. One half collapses when it is empty, but it is well made, light and organises your packing into two separate sections which makes it easier to sort your things.
8. Juli 2024
Antwort von Case Luggage
Dear Patricia,
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Come back and see us soon.
Cheers!
Case Luggage
Absolutely love my new case
Absolutely love my Ted Baker case! Great design and quality. One of the best cases I’ve ever had. Such a bargain with a 50% discount too. Best discount on this case that I could find online and really shopped for the best buy. I originally ordered the large one but then exchanged it for the medium sized one. Customer service was great and the exchange was arranged quickly.
7. Juli 2024
Antwort von Case Luggage
Dear Emily,
Thank you so much for your lovely review. We are so happy you are pleased with your purchase.
If we can be of any further assistance please do get back in touch.
Kind regards
Case Luggage
Antwort von Case Luggage
Dear Mr & Mrs Harland,
Thank you so much for your great review. We are pleased you are happy with your order and the service provided. We do like a fast delivery wherever possible!
Kind regards
Case Luggage
Personal touch
Had to contact "chat" for help with a purchase, they were extremely helpful and followed up advice given by personal email, very pleased!
10. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Case Luggage
Dear Steven,
Thank you so much for your amazing review.
We are genuinely grateful for your wonderful feedback! It's always a pleasure to serve customers like you. We look forward to exceeding your expectations in the future.
Kind regards
Case Luggage
Beautiful, lightweight and moves well
Arrived quickly and earlier than expected. Beautiful to look at and moves easily. Also very lightweight. Love it
5. Juli 2024
Antwort von Case Luggage
Dear Vivienne,
Thank you so much for taking the time to leave us a 5 star rating. We really appreciate your business. Please let us know what we can do for you in the future.
Kind regards
Case Luggage
First experience and it was very good
First experience and it was very good, bag arrived in good condition although it was in a box and packed with three twice a as much stuffing as what was required
8. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Case Luggage
Dear Valued customer,
Thank you for choosing Case Luggage, we truly appreciate your kind words and look forward to welcoming you again in the future!
Kind regards
Case Luggage
Fast delivery and an excellent price…
Fast delivery and an excellent price for a great product
4. Juli 2024
Antwort von Case Luggage
Dear Jan,
Thank you sincerely for your wonderful review. We're delighted to hear that you're satisfied with both your order and the service you received. Swift delivery is something we always aim for whenever feasible!
Warm regards,
Case Luggage
Outstanding service
Outstanding service, delighted with the case, quality, price and delivery.
4. Juli 2024
Antwort von Case Luggage
Dear Peter,
Thank you for your glowing review!
We really appreciate your business. Please let us know what we can do for you in the future.
Kind regards
Case Luggage
Antwort von Case Luggage
Dear Sunita,
Thank you for your wonderful feedback!
We are pleased you are happy with your order and the service provided.
If there’s anything we can do to improve our service, please let us know!
Kind regards
Case Luggage
Very good sale price of quality Ted…
Very good sale price of quality Ted Baker bag, great service, pleasant experience with case luggage
25. Juni 2024
Antwort von Case Luggage
Dear Dean,
Thank you so much for your amazing review.
We are genuinely grateful for your wonderful feedback! It's always a pleasure to serve customers like you. We look forward to exceeding your expectations in the future.
Kind regards
Case Luggage
I was delighted with the price and the…
I was delighted with the price and the product but was topped of with amazing fast shipping.. would strongly recommend and will most definitely use again
25. Juni 2024
Antwort von Case Luggage
Dear Vivien,
Thank you so much for your lovely review. We are so happy you are pleased with your purchase.
If we can be of any further assistance please do get back in touch.
Kind regards
Case Luggage
Great customer service delivered next…
Great customer service delivered next day without having to pay extra for next day delivery. Loved my cases and best of all was the price which was the best of all their competitors.
Check them out certainly worth the give stars
3. Juli 2024
Antwort von Case Luggage
Dear Azura,
Thank you so much for your great review. We are pleased you are happy with your order and the service provided. We do like a fast delivery wherever possible!
Kind regards
Case Luggage
Quality products
Top class customer care brilliant kept up today the bag is bigger than what it delivered with in a day
3. Juli 2024
Antwort von Case Luggage
Dear Robert,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Please let us know what we can do for you in the future.
Kind regards
Case Luggage
Elegant and practical hand luggage
I was really pleased with my purchase. Beautiful design, compact, practical and elegant to look at.
25. Juni 2024
Antwort von Case Luggage
Dear Yvonne,
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Happy Traveling!
Case Luggage
Great place, great prices, fabulous help
Isabela was such great help and advice. There was a wide range of choice which was enjoyable.
I also love that I have a flexibility to return if I need to despite buying it at the airport. That being said, I’m super happy with my purchase and will be keeping it !
6. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Case Luggage
Dear AB,
Thank you so much for your wonderful feedback!
We're thrilled to hear that Isabela provided you with great help and advice, and that you enjoyed our wide range of choices. We're also glad to know that our flexible return policy added to your satisfaction, even with an airport purchase.
It's fantastic that you're happy with your purchase and plan to keep it. If you need any further assistance or have any questions in the future, please don't hesitate to reach out.
Safe travels and thank you for choosing us!
Best regards,
Case Luggage
Antwort von Case Luggage
Dear Jelena,
Thank you sincerely for your wonderful review. We're delighted to hear that you're satisfied with both your order and the service you received. Swift delivery is something we always aim for whenever feasible!
Warm regards,
Case Luggage
just in CASE
Easy to negotiate site and lots of info about purchase and reviews. I am thrilled with my purchase at a sale price I didn’t see elsewhere. Beautiful Joules cases bought for upcoming trips. Great quality and bright colours so easily spotted at airports etc
30. Juni 2024
Antwort von Case Luggage
Dear Happy Customer,
Thank you for choosing Case Luggage, we truly appreciate your kind words and the pun! and look forward to welcoming you again in the future!
Kind regards
Case Luggage
Excellent Product
Easy to use website and item we wanted was at a great price! Ordered with very prompt delivery and kept informed during whole process.
1. Juli 2024
Antwort von Case Luggage
Dear Bev
Thank you so much for your lovely review. We are so happy you are pleased with your purchase.
If we can be of any further assistance please do get back in touch.
Kind regards
Case Luggage
Great service
Easy to order and great delivery schedule. Arrived within 2 days from order date.
29. Juni 2024
Antwort von Case Luggage
Dear Michael,
Thank you sincerely for your wonderful review. We're delighted to hear that you're satisfied with both your order and the service you received. Swift delivery is something we always aim for whenever feasible!
Warm regards,
Case Luggage
Excellent service
Excellent service. item was genuine and very reasonably priced in the sales. The customer support team was also very efficient, friendly & helpful. very swift delivery (I received my bag next day).
I would definitely purchase again
29. Juni 2024
Antwort von Case Luggage
Dear HT,
We sincerely appreciate your positive feedback. It brings us great joy to know that you are satisfied with both your order and the service you received. At Case Luggage, we always strive for swift delivery whenever feasible.
Warm regards,
Case Luggage
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