I had an excellent experience at Caratlane. Muskaan was very helpful Their methods and policy of taking old gold appeared authentic and transparent They had shown me pictures on WhatsApp before... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We purchased a gold ear ring. It was 18K but it was so flimsy and brittle. The ear ring fell off on its own due to manufacturing defect. But they refused to accept and didn't compensate us. We were re... Mehr ansehen
CaratLane has unique jewellery designs and options in both traditional and modern styles are vast. Biggest plus point is the customer support team. I have many online purchases and never regretted.... Mehr ansehen
Unternehmen hat geantwortet
First up, the Try At Home service of Carat Lane is simply amazing. I was able to make an appointment for the same of Akshay Tritiya. Rabindra from CL was kind enough to visit us even amidst so many pr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Chennai, Indien
- +914442935000
- contactus@caratlane.com
- www.caratlane.com
4.2
Gut
12'635 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
It was seamless and the executive was…
It was seamless and the executive was very friendly with my daughter. Thank you so much for being patient with us while piercing my daughter’s ears :) Much appreciated!!
19. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!
It is my novice experience for an…
It is my novice experience for an online purchase at CaratLane. But undoubtedly they’re thorough professionals. Wonderful demeanour by the entire staff. Bhoomika was exceptionally helpful.
19. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Vijay Anand explained all the details…
Vijay Anand explained all the details nicely, visited on time and we liked the try at home service.
19. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Exceptional service by Abhishek Singh
Exceptional service by Abhishek Singh! Had a very smooth experience and he helped us in the whole end to end purchase of many products. Friendly and helpful.
15. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping :)
Clear and detailed information about my…
Clear and detailed information about my order.
16. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you for your feedback, we look forward to having you again. :)
Not very pleasant experience
Not very pleasant experience. I occasionally wore the pieces and both the purchase from Caratlane has broke without even being used.
They charged me 850 and 550 as a repair cost. However, after asking they waived off 550 which was helpful.
But in nutshell, Caratlane pieces are very delicate and cannot be kept for longer period.
15. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you for sharing your feedback with us. We're truly sorry to hear about your experience with our jewelry. At CaratLane, we strive to provide high-quality pieces and exceptional service. We understand how disappointing it can be when an item doesn't meet your expectations. We appreciate you bringing this to our attention and are glad we could assist by waiving the repair fee. Your feedback is valuable to us, and we'll use it to improve our products and services. If there's anything further we can do to address this issue or assist you in the future, please let us know.
Amazing service and products
CaratLane has unique jewellery designs and options in both traditional and modern styles are vast.
Biggest plus point is the customer support team. I have many online purchases and never regretted. I usually stick to one person Mrs Dorothy Vincent. Either placing order or exchange related or refund or trial at home, Mrs Dorothy solves queries quickly and efficiently. It’s a pleasure to interact with. Keep up the good work.
17. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Thank you Hetvi for the quick…
Thank you Hetvi for the quick resolution on my exchange. Much appreciated. Thank you 👍
16. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Syed has very patience in showing…
Syed has very patience in showing design and very clearly explained all the details
16. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Excellent service by Shai Alam
16. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Pearl assisted me for try at home
Pearl assisted me for try at home. Appreciate her prompt replies. good experience
16. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Fabulous try at home service
Fabulous try at home service, Lalit Rana was extremely patient and helpful in giving us time to decide, helping us with product details and price breakdown. He even exllained us different schemes ongoing in caratlane. He made the decision of the purchase extremely easy.
15. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Very good service
Very good service. Very satisfied with Anirudhs behavior and service. Ring got delivered before time. Very happy
15. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Thank you
Vyas, Shubham and Arif helped me a great deal with online, try at home and instore purchase experience.
11. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you for taking the time to write this review. your kind words encourage us greatly.Happy shopping !
Try At home with Caratlane
I had been shopping at Caratlane on occasions for a few years now but availed its ‘Try at home’ feature for the first time for my parents’ anniversary and it went great!!! The options to choose from among the jewellery designs are much more than you would find in-store and the staff were immensely helpful !
Ayesha did a great job co-ordinating the visit as well as helped me out in adding a few more designs for the visit which I was unable to add on the website myself …
Mr Alam who made the visit was also very helpful , calm and patient as we made our choices !!
I definitely recommend!
14. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you for taking the time to write this review. your kind words encourage us greatly.Happy shopping !
Mr Abhishek has always been quite…
Mr Abhishek has always been quite cooperative and patient with finding the best match.
10. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you for taking the time to write this review. your kind words encourage us greatly.Happy shopping !
The purchase was smooth and easy
The purchase was smooth and easy, with a one day delay in delivery. Mr kareemullah was very helpful during the purchase. Although the size of the diamonds in the real ring are much smaller as compared to the photos.
12. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you for sharing your feedback with us.
We're glad to hear that your overall purchase experience was smooth, and we appreciate your kind words about Mr. Kareemullah's assistance.
We apologize for any discrepancy regarding the size of the diamonds in comparison to the photos. We strive to ensure that our product images accurately represent the items, and we regret any inconvenience this may have caused.
I had a very good experience with…
I had a very good experience with @Rahul Joshi . He was very soft spoken and helpful.
14. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Had a good experience with Amit B and…
Had a good experience with Amit B and Mehul who were helpful and polite
13. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping :)
Antwort von CaratLane
Thank you for your feedback, we look forward to having you again. :)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.