I had an excellent experience at Caratlane. Muskaan was very helpful Their methods and policy of taking old gold appeared authentic and transparent They had shown me pictures on WhatsApp before... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We purchased a gold ear ring. It was 18K but it was so flimsy and brittle. The ear ring fell off on its own due to manufacturing defect. But they refused to accept and didn't compensate us. We were re... Mehr ansehen
CaratLane has unique jewellery designs and options in both traditional and modern styles are vast. Biggest plus point is the customer support team. I have many online purchases and never regretted.... Mehr ansehen
Unternehmen hat geantwortet
First up, the Try At Home service of Carat Lane is simply amazing. I was able to make an appointment for the same of Akshay Tritiya. Rabindra from CL was kind enough to visit us even amidst so many pr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Chennai, Indien
- +914442935000
- contactus@caratlane.com
- www.caratlane.com
4.2
Gut
12'635 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Got the prettiest earrings from…
Got the prettiest earrings from Caratlane Try at home service for my mother, Mr.Abhishek helped me through this , in this scorching weather of Delhi this is the best experience without going out. My mother loved the earrings so much. Great experience
28. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Misleading Advertising
The images do not match with the product received. Ordered a necklace and sent only a pendant. And they attach the bill and full pricing details to gift so the recipient is fully aware of the price - incredibly short-sighted. Disappointing experience. Will never buy from them again.
28. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and disappointment caused by your recent purchase. Please Share us your contact details at customervoice@caratlane.com and we will try resolving your query at the earliest
Firstly this concept of try at home was…
Firstly this concept of try at home was phenomenal. Mr.Sathish was such a nice person the way he clearly explained everything was awesome! Sure I'll further purchase from carat lane
28. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Its a great experience to view designs
Its a great experience to view designs. Vinod helped to show them designs clearly and explained all the details in detail
28. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
ANIRUDHA was friendly and explained all…
ANIRUDHA was friendly and explained all queries with clarity.
28. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Great designs
I had a great experience regarding my recent purchase..Mr.Abhishek came with most of the designs shortlisted by me along with few similar designs as well.That pendant necklace is absolutely beautiful.
26. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Make your moments memorable
I recently brought a ring from Caratlane for my sister's birthday. I had selected a design but wasn't sure in which store I will find it and I couldn't wait for online delivery. So with the help of Miss Neha I could easily get it on the same day as within minutes she find it in which store the ring is available in the size I was looking for. Thanks for making my occasion special. As without her help I won't be able to bring smile on my sister's face.
27. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
That's such lovely feedback! Thank you for your confidence in our ability to serve you. It gives us immense pleasure to know that your shopping experience with CaratLane met your expectations. At CaratLane it has been our endeavor to deliver such delightful experiences. We look forward to serving you again in the near future.
Great support by Ms Pooja U regarding…
Great support by Ms Pooja U regarding customisation of Solitaire Mangalsutra. She is very prompt and nice. Solved the query quickly
28. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you for taking the time to write this review. your kind words encourage us greatly.Happy shopping !
Pratiksha has helped throughout the…
Pratiksha has helped throughout the process of ordering and modifying the order. Thanks for the help and support
28. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Great Experience with Try @ Home purchase.
Once again I purchased during my birthday had a great experience during try at home visit by Mr. Rabindra Mahto . He was very cooperative and thorough with product description. Thankyou Caratlane :)
24. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Pathetic experience. Beware of gold value and service
Pathetic experience. I had an issue with my kids earring. Provided it for a repair and later the team said that by taking exceptional approval they are giving me a full refund as they can’t repair it. Now things to note is that the current value of earring is approx 6k whereas they have given a refund of 4K stating that was the purchase value. In the whole world the gold is taken back based on the current gold value not at the value it was purchased. I asked for the replacement too which they are not giving stating their policies. Now they will sell the same piece in again 6k. How is this justified CARATLANE? I need my product back not your exceptional approval amount. repair id #EZNOIN189342D-JR
27. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Dear Sir,
We sincerely apologize for the distress and inconvenience you have experienced with your recent repair order. We understand how frustrating this situation must be, especially considering the discrepancy between the current value of the earring and the refund amount you received.
We appreciate you sharing your order details, including the repair ID #EZNOIN189342D-JR. We are committed to resolving this issue to your satisfaction and will work diligently to ensure you receive a more favorable resolution.
Our team will review your case thoroughly and provide you with a suitable replacement for your earring. We aim to address your concerns and rectify this matter promptly. You can expect an update from us by the end of the day.
Thank you for bringing this to our attention and for your patience as we work to make this right.
Great job with consistency
I wanted to try at home some earrings design.
Vikash ensured to collect all designs of my choice before bringing for trial.
He is most polite, helpful and professional.
7. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Amit Bhirwandekar was very professional…
Amit Bhirwandekar was very professional and helped in selecting the design and process of purchase was very smooth
26. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Ayesha was able to resolve my queries…
Ayesha was able to resolve my queries seamlessly after i went back and forth on availability on an appointment to try some jewellery at home. It was a great experience, she was very quick and responsive and was able to fulfill my request.
23. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Very beautiful collection n staff is…
Very beautiful collection n staff is too good . Mayank sir is very coprative n friendly person. N helping nature . ❤️❤️❤️ I am so happy 😊🙌🏻
10. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping :)
Mixed experience at Caratlane
Hi, I had a terrible experience post purchasing a rose gold chain from Caratlane Pune Satara road shop. However, post discussion with the Caratlane head office people ( Pratiksha n Trisha) I got resolution to the issue I faced. Thanks to both of them. I would like to appreciate their promptness and willingness to help and understand my situation post the mess created by the employees at Pune Satara road shop.
20. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
We are so sorry to hear about your recent experience with CaratLane. Thank you so much for your feedback. We will surely work on the given feedback. We look forward to having you again. :)
Thanks to Bhoomika for assisting
Thanks to Bhoomika for assisting with the try at home selection and booking experience. It was made very easy and convenient for us. Also , excellent collection for kids
20. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you for your feedback, we look forward to having you again. :)
The try at home experience was great
The try at home experience was great. As per our phone conversation other options too were available. One day delivery was done.
19. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Executive Sunny was very professional…
Executive Sunny was very professional and informative while his home visit and his expertise helped me decide on the best ring for me.
12. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von CaratLane
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
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