We have been using Capium for a number of years now, and are currently in the process of switching over to MTD for income tax. Nick has been a huge help in assisting us with this process and has made... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent support from Nicholas I have been using Capium for a few years now, i have always had excellent support from the team but this month, the support team, especially Nicholas, have gone above... Mehr ansehen
I had to book an individual meeting with one the team member as I had some queries regarding MTD module. The person who attend the meeting was very helpful and she went through my queries step by step... Mehr ansehen
Software not compatible with Mobile or Edge browser or Chrome browser or when using incognito mode. DocuSign works every time so I do not understand how they cannot make it work?
Unternehmensdetails
Vom Unternehmen geschrieben
Cloud-based Online Integrated Accounting Software for day to day needs of accountants and sme's, allows you to manage corporation tax, accounts production, payroll, bookkeeping, AML, company secretarial and practice management. Inherently Making Tax Digital.
Kontaktinformationen
86-90 Paul Street, EC2A 4NE, London, Vereinigtes Königreich
- 020 3322 5578
- Info@Capium.com
- www.capium.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Capium has done wonders for us!
We've been using Capium for 3 years now, and they have been great at support and are looking at bringing in a lot of new features shortly!
We've been very impressed with how the Accounts Production/Corp Tax flows between the two - and we also have had a really good experience using their Self-Assessment module.
They are currently looking at bringing in CapiPay for bookkeeping and also a new CapiSign feature which looks good! A lot of time is now being spent on developing their software for the next version of Capium.
I would really recommend them, especially as it is cost-effective, great value for what we pay, and fantastic relationship with management.
This is a great software for cloud…
This is a great software for cloud accounting. They are trying their best to update it day by day.
Excellent client service
The software is great, but more than that the staff take on feedback and are continuingly improving the software. They are always keen to listen and help. Refreshing change to other software providers.
Dreadful customer service who are…
Dreadful customer service who are unwilling and ill-equipped to offer any assistance. Would suggest avoiding this software.

Antwort von Capium
Useless software
Looks good at first glance, the demo's make it out to be very good however, once you commit and pay for the software, it's utterly terrible. The customer service is awful, the software seems incomplete , broken and doesn't flow through to each module smoothly. It's clearly been put together by people in different departments who don't use this software themselves or even test it. It's shockingly bad and glitches every now and then. The bookkeeping is useless on this software, its incredibly slow and complicated. It needs more integrations with other software's as importing data from excel isn't ideal, and is not always accurate as Capium seems to 'lose' data that is imported but doesn't flag up an error. Capium's development appears non existent, as they have been saying for literally years (since 2018) they would improve certain aspects of the software and still have not. Waste of time and money.

Antwort von Capium
Extremely bad experience
Not deserving a star even. Extremely bad experience with support and software in all!
* Support is not available at all times, as other softwares offer. Not convenient if you have issues on weekends and it happens to be a deadline for Payroll submissions;
* Not being able to buy a pack or pay for a new module online, support needs to approve that to actually make a payment, otherwise it gives you an error. If you need it urgently it is your loss (I have tried twice in several months' range);
* Somehow March submissions disappeared without explanation. I did not even raise this to support and did it through another software as the problems with support just became too much;
* Problems with software at convenient times (slowing down and impossible to work or unable to submit during deadlines);
* Got a day-off to do a meeting with Mr Nick Cheyne from support and he decided not to attend and did not reply to emails up until the next few days. Did not give a proper excuse and even if there was one- did not at least give a notice so I request a new one at another time;
* They can just restrict your access at any time if you use the free Bookkeeping and Payroll modules. You will then need to contact support to do back-up as they do that (restricting) if you try to pay;
* Lying about no longer offering free Bookkeeping as there was just enough problems with support already and want to be done with.
There are way better softwares available and cheaper even. Not worth the efforts.
Very poorly structured software…
Very poorly structured software service. This site has extreme limitation in uses of its load capacity. It goes down frequently especially during submission deadlines.
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