I was very happy with my order. I ordered Davroe shampoo and conditioner, Davroe leave-in hair balm and Caudalie shower gel. All of the items arrived in perfect condition. I will definitely order from... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I found Bath & Unwind through a google search this morning as I was urgently looking at the weekend for a specific beauty product hard to find in the UK. I had already searched elsewhere last... Mehr ansehen
Unternehmen hat geantwortet
Selection is lovely, everything was easy to order, communication when it would arrive was excellent, got here quickly... it all smells delicious, cannot get anywhere else except by going to Scotland!!... Mehr ansehen
Unternehmen hat geantwortet
Very disappointed that the 6 x Noble Isle hand wash items that I ordered were not presented in boxes, it was just the hand wash in plastic dispensers without any packaging beyond the large cardboard b... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Handpicked beauty and wellbeing products from around the world. Home to iconic brands Omorovicza, Caudalie, Korres and Nuxe.
Kontaktinformationen
Unit 1A | Bulwark Industrial Estate, NP16 5QZ, Chepstow, Vereinigtes Königreich
- 01179270430
- help@koan.is
- www.bathandunwind.com
4.3
Hervorragend
801 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 95 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Customer service is friendly
Customer service is friendly, prompt, helpful, and responsive. Excellent customer service.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Thank you so much for your kind feedback, B&U
Service par excellence
Excellent service, wonderful product, happy wife!
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Thank you so much for taking the time to share your kind feedback. We're thrilled your wife is happy. B&U
Great website!
I'm very happy with the range of products,customer service and prompt delivery .Bath and Unwind has introduced me to endless new products some of which I now call my essentials.One of the best websites available to customers worldwide!
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Thank you so much for your feedback, we look forward to serving you again in future. B&U
Very quick dispatch and great products
Very quick dispatch, items exactly as described. I was hesitant at first, never having heard of this store before, but everything went smoothly and wonderfully, and I will definitely be back. Huge plus for stocking UK brands!
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Thank you so much for your feedback, we look forward to welcoming you back in the future. B&U
Great price and fast delivery
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Thank you for your feedback! B&U
Good communication however couldn’t…
Good communication however couldn’t process my order even though I paid by PayPal which was a payment option. Given a refund but won’t be ordering again , they need to sort out their ordering service.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Hello, we are very sorry for the technical problems you experienced - rest assured we are working on this. We apologise for the inconvenience caused. B&U
The best of service
The best of service! I’ll be back for sure.
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Thank you so much for your kind review, we look forward to serving you in the future. B&U
On time deliveryOn time Delivery and exactly the…
On time Delivery and exactly the product I needed.
7. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Thank you for taking the time to write a lovely review, we're very happy to hear this.
Have a lovely week - B&U.
Highly recommended
Great range of products. Price competitive and with a range of special discounts and free product incentives which are usually relevant to my normal product choices. Very responsive excellent customer support.
31. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Wow, thank you for the amazing feedback! We love hearing that you're enjoying our product range and that our special discounts are adding value to your shopping experience. Providing responsive, excellent customer support is our top priority, so your review truly means the world to the whole team. Happy shopping! 😊
Great products and quick service.
Great products and quick service.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Thanks for the great feedback! Fast service and high-quality products are exactly what we aim for, so we're delighted to hear we hit the mark for you. Enjoy your purchase! 😊
L’acheminement du produit a pris du…
L’acheminement du produit a pris du temps
Mais le service client est très réactif et le produit est très agréable
Cela vaut la peine d’attendre
Je recommande
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Merci beaucoup pour votre recommandation ! Nous sommes désolés pour l'attente, mais tellement heureux que le produit vous plaise et que notre service client ait été à la hauteur. Merci pour votre patience ! 😊
Customer service is amazing
Customer service is amazing, would 100% recommend.
30. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Thanks for the 5 stars! We're so glad you loved our customer service, and we truly appreciate the recommendation. Let us know if you ever need anything else! 😊
Really nice company to use
Really nice company to use, I was having a dull day made worse thinking my order was lost by evri. The cust service responded so quickly with helpful directions on where to find my parcel from street view. Thank you 🙏
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Thank you for the 5-star review! We are so happy we could help you locate your parcel and bring a little sunshine to a dull day. Using Street View to guide you was a brilliant move by our team, and we're thrilled it worked out. Thanks for choosing us! 🙏
I have used Kevin Murphy products for a…
I have used Kevin Murphy products for a few years now after my hairdresser introduced them to me. I now purchase them direct online.
The website is simple to use with a great choice. The products are great quality and reasonably priced. Packaging and delivery time is excellent. Great all round service.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Thank you for the wonderful 5-star review! We're so glad our team was able to swiftly update your address for you. Providing fast, helpful support is what we strive for every day. We truly appreciate your kind words!
The customer service team is great
The customer service team is great, they responds to my request change on address very swiftly. I am very moved by their response.
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Thank you for the wonderful 5-star review! We're so glad our team was able to swiftly update your address for you. Providing fast, helpful support is what we strive for every day. We truly appreciate your kind words!
it was not clear that the items were…
it was not clear that the items were coming from the US. the banner on website said free shipping to new zealand which was great, but it took over 2 weeks to get here which was not ideal.
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Thank you for sharing your feedback with us. We are glad you were able to take advantage of our free shipping to New Zealand, but we're sorry the wait felt too long. To help clear up any confusion, our team is actually based in the UK, not the US! Because we are shipping halfway across the world, our delivery estimate of 12–16 working days is noted at checkout, and we're glad your order arrived within that window. That said, we appreciate your feedback and will look into making our international shipping times even more prominent on our main pages. We hope you enjoy your purchase!
The products offered are high quality &…
The products offered are high quality & customer service is excellent! Very happy with my purchase!
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Thank you so much for the wonderful review! We are thrilled to hear that you're happy with your purchase and that our team provided excellent service. Quality and customer care are our top priorities, so your feedback means the world to us. Enjoy your new products, and we hope to welcome you back soon!
Good quality and effective
Good quality and effective.
I will continue to purchase.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Thank you for your feedback, we are very happy to hear this! Kind regards, B&U
Great service
Great service to rectify an incomplete order swiftly and efficiently.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Thank you for the fantastic feedback! We truly appreciate you giving us the chance to make things right.
While we always aim for perfection on the first try, we’re glad our team was able to step up and resolve the missing items swiftly and efficiently. Knowing that we turned your experience around means a lot to us.
We look forward to serving you again soon!
The product very good
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Bath and Unwind
Thank you for the 5-star review! We're so happy to hear you're enjoying your products.
See you again soon!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.