Representative not patient enough with question and advise. Dangerous thing to run out of AED heartsine adult pack. Back order out September and other agent said next February. But life and death use... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The return process is taking a bit long however the team of helpers are friendly and respectful. We reordered and got what we needed only the return process is taking longer than expected. Otherwise,... Mehr ansehen
They were extremely helpful during the order process. However, I had to submit our sales tax exemption form twice to the same email address. Then, for some unknown reason, it was 10 days before the... Mehr ansehen
THANKS SO MUCH FOR THE REMINDER TO PURCHASE NEW PRODUCTS THAT HAVE EXPIRED. ORDERING WAS VERY EASY.
Unternehmensdetails
Vom Unternehmen geschrieben
Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero. AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED COUPON CODES
Vom Unternehmen geschrieben
- Apply the following AED coupon codes at check out for a discounted price!
- To receive $10 off orders of $100+ you can use code 10OFF100. To receive $25 off orders of $500+ you can use code 25OFF500. To receive $50 off orders of $1000+ you can use code 50OFF1000. Your code must be entered at time of checkout. Only one coupon per order. Not valid on past purchases.
Shipping Policy
FREE SHIPPING on orders over $99.
Free shipping on all order over $99. No code required. Standard shipping only. Applied automatically at checkout. Ship address must be within contiguous United States.
Kontaktinformationen
5000 Tuttle Crossing Boulevard, 43016, Dublin, Vereinigte Staaten
- 800-544-0004
- marketing@aed.com
- www.aed.com
3.8
Gut
1721 Bewertungen
Hat 78 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Still have not received what I ordered
Still have not received what I ordered. Will not order from AED.com again.
17. Oktober 2025
Antwort von AED.com
Hi Greg! We’re very sorry to hear you haven’t received your order — that’s absolutely not the experience we want for our customers. We understand your frustration and would like the opportunity to make this right. Please reach out to our customer service team at help@aed.com so we can review your order status and ensure your item is delivered promptly. We appreciate your patience and the chance to earn back your trust.
Antwort von AED.com
Hi John! We’re all about making things simple and efficient. Glad we could provide a smooth experience for you!
Antwort von AED.com
Hi Steven! Efficiency is key! Thanks for choosing us and for your great feedback.
Antwort von AED.com
Hi Jose! We’re all about making things simple and efficient. Glad we could provide a smooth experience for you!
Antwort von AED.com
Hi Bryn! We strive to keep things quick and seamless—glad we hit the mark for you!
Antwort von AED.com
Hi Duane! We'd like to learn more about your experience and how we can bring your review to 5 stars! If you had any issues, please don't hesitate to reach out to our team at help@aed.com!
Very Satisfied…
I was reminded in an email that our pads were expiring, clicked the link, ordered them, easy as pie! Thank you!
28. Oktober 2025
Antwort von AED.com
Hi Sam! That’s what we like to hear! Thanks for taking the time to share your thoughts.
I am tax exempt and was charged tax
I am tax exempt and was charged tax. I requested for it to be removed but it has not been done
12. Oktober 2025
Antwort von AED.com
Hi Teresa! We apologize for the inconvenience — and thank you for bringing this to our attention. Our team is happy to assist with tax-exempt orders, and we’re sorry that your exemption wasn’t applied correctly. Please reach out to our customer service team at help@aed.com with your exemption documentation so we can promptly review and issue a refund for the tax charged. We appreciate your patience and the opportunity to make this right.
Was told I’d get a 10% off coupon if I…
Was told I’d get a 10% off coupon if I signed up for newsletter. Never got it-was offered a free cpr class instead which I don’t need.
27. Oktober 2025
Antwort von AED.com
Hi Tina! We’re sorry for the confusion and appreciate you letting us know. The 10% discount should have been sent automatically after signing up for the newsletter, so we apologize if that didn’t come through as expected. Please contact us directly at help@aed.com so we can get that resolved for you right away. Thank you for your patience and for giving us the chance to make this right.
Antwort von AED.com
Hi Kenneth! We'd be happy to help! If you have any questions or concerns with your order, please reach out to us at help@aed.com, and our team will get back to you as soon as possible.
quick and easy to order!
27. Oktober 2025
Antwort von AED.com
Hi Melinda! Happy to hear it was quick and easy for you! We appreciate your review.
Antwort von AED.com
Hi Joseph! Customer satisfaction is our priority—happy we could help! Thanks for your feedback!
I was sent batteries that appeared to…
I was sent batteries that appeared to be expired. I was told that I was looking at the manufactures date. It made no sense to me being other items we have show an expiration date in the same place.
I ordered an AED and called to find out where it was. I was told my order had been cancelled because it was no longer available. 1) Why did I have to call to find that out? 2) Why was it available on your website? 3) I never received an email showing the credit back onto the credit card. 4) I asked in an email for assistance in purchasing an AED that is available. I never heard anything back.
9. September 2025
Antwort von AED.com
Hi there! We sincerely apologize for the frustration you experienced — your concerns are completely valid. The date printed on the batteries can understandably be confusing, as it often reflects the manufacturer’s date rather than the expiration date, but we should have communicated that more clearly.
Regarding your AED order, we’re very sorry for the lack of communication. You should have been promptly notified about the product’s availability and refund, and we regret that this did not happen. Please reach out to our customer service team at help@aed.com so we can confirm your refund details and personally assist you in finding a replacement AED that meets your needs.
We truly appreciate your patience and the opportunity to improve from this experience.
Antwort von AED.com
Hi Lorreen! Happy to hear it was quick and easy for you! We appreciate your review.
GREAT CUSTOMER SERVICE
30. September 2025
Antwort von AED.com
Hi Laura! We love hearing this! Our team is always here to help. Thanks for your review!
Antwort von AED.com
Hi John! We make sure ordering is easy, so you can receive your lifesaving products as soon as possible! We hope to be of service again in the future! Have a great day!
Antwort von AED.com
Hi Kelsey! Thanks for the positive review! We hope to be of service again in the future! Have a great day!
Antwort von AED.com
Hi Brenda! Thank you for your feedback! We'd love to know how we can make your experience 5-stars! Please reach out to us at help@aed.com if there is anything we can do to better serve you in the future!
We still have not received our order
We still have not received our order. I have called and was told someone would get back to me and no one has.
29. September 2025
Antwort von AED.com
Hi Nancy! We apologize for the delay! If you are still waiting to hear back from a team member, please reach out to our customer care team directly at help@aed.com, and we'd be happy to give you a status on your order.
So far so good
So far, so good. Excellent communication, questions answered immediately, and I got to speak to a real person (that's a plus). As long as the order is shipped and received on time, it will stay five stars. My last AED supply order was delayed by over a month, but I was told that everything that was ordered was in stock and should arrive within 5 to 7 business days; we'll see.
21. Oktober 2025
Antwort von AED.com
Hi Janine! Thank you for sharing your experience with us! If you run into any trouble, or have any questions at all in the future, please don't hesitate to reach out to our customer care team at help@aed.com.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.