Representative not patient enough with question and advise. Dangerous thing to run out of AED heartsine adult pack. Back order out September and other agent said next February. But life and death use... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The return process is taking a bit long however the team of helpers are friendly and respectful. We reordered and got what we needed only the return process is taking longer than expected. Otherwise,... Mehr ansehen
Ordering was fine. Curious how when I logged into our account with our work email to order I then received a "welcome" email to my personal email. I do not have our work email synced to my phone in... Mehr ansehen
THANKS SO MUCH FOR THE REMINDER TO PURCHASE NEW PRODUCTS THAT HAVE EXPIRED. ORDERING WAS VERY EASY.
Unternehmensdetails
Vom Unternehmen geschrieben
Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero. AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED COUPON CODES
Vom Unternehmen geschrieben
- Apply the following AED coupon codes at check out for a discounted price!
- To receive $10 off orders of $100+ you can use code 10OFF100. To receive $25 off orders of $500+ you can use code 25OFF500. To receive $50 off orders of $1000+ you can use code 50OFF1000. Your code must be entered at time of checkout. Only one coupon per order. Not valid on past purchases.
Shipping Policy
FREE SHIPPING on orders over $99.
Free shipping on all order over $99. No code required. Standard shipping only. Applied automatically at checkout. Ship address must be within contiguous United States.
Kontaktinformationen
5000 Tuttle Crossing Boulevard, 43016, Dublin, Vereinigte Staaten
- 800-544-0004
- marketing@aed.com
- www.aed.com
3.8
Gut
1722 Bewertungen
Hat 78 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von AED.com
Hi Lisa! Thank you for taking the time to leave us a positive review! We’re happy to hear you were able to find what you needed! We hope to be of service again in the future! Have a great day!
Just about everything gone wrong
Just about everything so far seems to have gone wrong. Multiple company names, duplicate requests for the same documents and never responded if item was shipped. Haven't received it as of 10/7 even though they seemed eager to charge for it. Fortunately, we haven't had to use our AED.
23. September 2025
Antwort von AED.com
Hi William! I’m truly sorry for the frustrating experience you’ve had with your order. The confusion with duplicate document requests, lack of communication, and delay in shipping are unacceptable, and I completely understand your concern—especially given the importance of AED equipment.
Please contact us at help@aed.com with your order details so we can investigate right away, confirm shipment status, and make this right as quickly as possible. We appreciate your patience and the opportunity to correct the situation and improve our process.
Sent out AED pads after I cancelled due…
Sent out AED pads after I cancelled due to inability to speak to a person concerning the checkout cart. I would like to return pads for a refund.
5. September 2025
Antwort von AED.com
Hi Scott! I’m very sorry for the trouble you experienced—your order should not have shipped after your cancellation request. We’ll be glad to assist with returning the AED pads.
Please contact us at help@aed.com with your order details. Thank you for bringing this to our attention so we can improve both our checkout support and cancellation process.
Easy to work with and order
30. September 2025
Antwort von AED.com
Hi there! We strive to keep things quick and seamless—glad we hit the mark for you!
You offered 10% off but lied.
You offered 10% off.
I entered my email as requested.
You did not honor the 10% discount.
26. September 2025
Antwort von AED.com
Hi David! I’m very sorry for the trouble with your discount—we never want a promotion to feel misleading. The 10% offer should apply once the email is entered and confirmed, and if that didn’t happen, it sounds like something went wrong.
Please reach out to us at help@aed.com with your order number so we can either apply the discount or refund the difference right away. Thank you for bringing this to our attention—we’ll review the promotion process to make sure it works smoothly moving forward.
Unsatisfied DoD Organization
As a government DoD organization, the time it takes to receive a simple tax exemption was excessive…and ultimately unsuccessful. Even after providing concrete evidence, an exemption wasn’t granted. This is a first for our organization. After multiple inquiries taking days and days, the items were purchased without a tax exemption because the required, and possible life-saving equipment could no longer wait.
10. September 2025
Antwort von AED.com
Hi Andres! Thank you for sharing your experience, and I’m truly sorry for the delay and frustration you encountered with our tax-exemption process. We recognize how important timely access to life-saving equipment is and we clearly fell short.
While we must follow specific state and federal requirements to approve tax-exempt status, it’s clear that our communication and response time did not meet expectations. Please reach out to help@aed.com with your order details so we can review the case and identify exactly where our process broke down. Your feedback is invaluable, and we’re committed to streamlining our procedures so future requests are handled far more efficiently.
Johanna Alonso provided 5-star service…
Johanna Alonso provided 5-star service when I needed to exchange an AED battery. She went above and beyond to take care of our request, including staying on the phone until all items were received via email. Additionally, she was very professional and kind.
10. September 2025
Antwort von AED.com
Hi Michelle! Glad our customer service team could assist you! Thanks for your kind words.
I would give you a 5 star if I was…
I would give you a 5 star if I was rating only the tech - Eric, who did the inspection. He was fantastic. The one star taken off was for the initial customer service (phone) which was a bit difficult. I had to call 3 times to get the info that ended up being correct and current. Otherwise great.
10. September 2025
Antwort von AED.com
Hi there! Thank you for sharing your experience and for recognizing Eric’s fantastic work—we’ll be sure to pass along your kind words to him. I’m sorry the initial phone support wasn’t as smooth, and I appreciate you letting us know about the difficulty in getting accurate information.
We’re reviewing our phone procedures to ensure quicker, clearer responses so your next call is seamless from start to finish. We value your feedback and the chance to improve.
It was aweful
It was aweful. I was double charged rd ged trying to get into the program.I wasted 2 hours and it still wouldn't load. Have to call to try to get my money back for nothing!! I have been taking online classes for years, never a problem, totally fustrated!
23. September 2025
Antwort von AED.com
Hi Theresa! I’m so sorry for the trouble you experienced—being double charged and unable to access the program is unacceptable, and I understand how frustrating that must be. Thank you for letting us know. Please contact us at help@aed.com with your order details so we can immediately refund the duplicate charge and help you get access. We’re also reviewing our system to prevent this from happening again.
We appreciate your patience and the opportunity to make this right.
The ease of finding my needed product
24. September 2025
Antwort von AED.com
Hi Otay! Thank you for taking the time to leave us a positive review! We’re happy to hear you were able to find what you needed! We hope to be of service again in the future! Have a great day!
All I had to do was put the part number…
All I had to do was put the part number in and add my personal information and the order was done. Real easy.
24. September 2025
Antwort von AED.com
Hi Robyn! Happy to hear it was quick and easy for you! We appreciate your review.
Antwort von AED.com
Hi Rosa! Awesome! We’re glad we could make things simple for you.
I could not find the unit the Horatio…
I could not find the unit the Horatio Volunteer Fire Department wanted. But, after a live chat with Valeria she found exactly the unit and I got it ordered. This was time sensitive and I really appreciated her help and professionalism.
22. September 2025
Antwort von AED.com
Hi Deborah! Glad our customer service team could assist you! Thanks for your kind words.
Thank you, well done.
The lessons were well paced and very easy to understand. The information was complete.
8. September 2025
Antwort von AED.com
Hi Donald! We strive to keep things quick and seamless—glad we hit the mark for you!
Website easy to use and read.
22. September 2025
Antwort von AED.com
Hi Cheryle! Thanks for the positive review! If there is anything we can do to better serve you in the future, please don’t hesitate to reach out!
easy check out
22. September 2025
Antwort von AED.com
Hi Ward! We make sure checkout is easy, so you can receive your lifesaving products as soon as possible! We hope to be of service again in the future! Have a great day!
Antwort von AED.com
Hi Donald! Customer satisfaction is our priority—happy we could help! Thanks for your feedback!
Easy to navigate and easy to use.
18. September 2025
Antwort von AED.com
Hi Taylor! Happy to hear you found our site easy to navigate! Thanks for sharing.
It was easy to place the order!
18. September 2025
Antwort von AED.com
Hi Tim! We’re all about making things simple and efficient. Glad we could provide a smooth experience for you!
Antwort von AED.com
Hi Barbara! Thanks for the positive review! If there is anything we can do to better serve you in the future, please don’t hesitate to reach out!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.