Simon is a fantastic BDM, there was a hiccup near completion and he took ownership and sorted everything with no fuss. You are very lucky to have him. I also like that your underwriters are contacta... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The worst offset mortgage - don't do it You can't see the benefit online and you either have to ring and ask the team to manually add up all of the interest you have benefitted from. Or you need to l... Mehr ansehen
It is unbelieveble what we was able to achieve for this young first time buyer. At first, we applied with other lender, as JBSP with her dad and monthly payment was so much higher for her because of h... Mehr ansehen
Unternehmen hat geantwortet
The whole process with Accord was very smooth from the advisor that I spoke to initially with some pre application questions right through to completion. Everyone that I have spoken to has been very f... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Accord Mortgages is a dedicated intermediary-only lender and part of Yorkshire Building Society. We exist to help brokers look after what matters most - your clients, with both residential and buy to let mortgage solutions. At Accord you can expect a common-sense approach in everything we do, with every case for every broker. Our common-sense flexible underwriting is there to help with complex cases. We also provide direct access to underwriters with a dedicated underwriter managing your case from start to finish. Our knowledgeable and experienced sales team are available by phone and webchat to support you and we have a host of online tools to help you find the information you need quickly and easily.
Kontaktinformationen
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Vereinigtes Königreich
- www.accordmortgages.com
4.2
Gut
1025 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good communication.
11. November 2025
Antwort von Accord Mortgages
Thank you for taking the time to leave us a review. We appreciate your comments.
Great Service from Underwriter
Did a porting application for client- was little complex but I was contacted by an underwriter straight after who was always responsive and really helpful and only one on the case
11. November 2025
Antwort von Accord Mortgages
We appreciate you sharing your porting experience. We're happy to hear that our underwriter was responsive and helpful during the complex application process.
Amazing Service and so seamless!
Amazing Service and the home purchase welcome pack was a really nice touch!
4. November 2025
Antwort von Accord Mortgages
We're happy to hear that you found our service amazing. Thank you for taking the time to leave us a review.
Recent completion of a FTB mortgage…
Recent completion of a FTB mortgage with the £5k deposit
Appln really easy to do and offered quickly
Lovely touch with the hamper, which I wasnt aware of until I got an email, that is something that no ither lender does to my knowledge
11. November 2025
Antwort von Accord Mortgages
We're happy to hear that your first-time buyer mortgage application was easy and quick. Thank you for your positive feedback!
Irresponsible behavior from Accord Mortgages
My broker approached Accord to get a mortgage as I was a first-time buyer. The application was stuck with their underwriters for over 4 weeks, only for them to turn and inform me that Accord had withdrawn my application. Leaving me in a dire situation to reapply with another lender, and thus wasting my time and energy - absolute shambles
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Accord Mortgages
We're very sorry to hear about the difficulties you experienced with your mortgage application. We appreciate you bringing this to our attention. I have sent you a request privately for more information so I can look into this further for you. Thank you.
Existing customer
I have had a mortgage with Accord for four years. I've never needed to call them until today. I wasn't overly impressed with the customer service and have no confidence in the information that was given to me. From the moment the advisor answered the phone they could not get me off the call quick enough. I dont understand why my new mortgage product which starts on 01/12/2025 isn't showing on the account. I was advised it will show after the start date, which isn't very reassuring given the system is showing my deal ends on 30/11/2025 and im going to be charged an interest rate of 6.66% which is the standard rate if you don't have a deal. I also queried about releasing equity/borrowing more for home improvements and was told it will take 6 to 8 weeks. They emthasised how much evidence i will need to provide as if trying to put me off. Well it worked, why would i wait up to 8 weeks when some lenders finalise applications same day. My first experience of customer service was not positive at all unfortunately.
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Accord Mortgages
We appreciate you taking the time to share your experience. We're sorry to hear that our service didn't meet your expectations, I have sent a request privately for further information so I can investigate this further.
Very flexible underwriting
28. Oktober 2025
Antwort von Accord Mortgages
Thank you for taking the time to leave us a review.
flexible underwriting
4. November 2025
Antwort von Accord Mortgages
Thank you for taking the time to leave us a review.
Brilliant experience, a Very efficient Mortgage Lender.
Brilliant experience. Very helpful with initial underwriting and DIP straight through to completion.
A real person calls you to make sensible decisions rather than all tech.
8. Mai 2025
Antwort von Accord Mortgages
We're happy to hear that you had a brilliant experience! We appreciate your highlighting our helpful underwriting and personal touch throughout the process. Thanks for your feedback.
utterly useless
i have had over ten mortgages in my life, I have never been subjected to so many pointless requests in my life,the application has taken over three months and Accord have now complained that its taken so long and are threatening to withdraw their offer, meaning i would have to start the whole banal process all over again. The only reason it has taken so long is they want to scrutinise every detail of my financial life, without any reasons given as to why . Even my mortgage advisor has pleaded with them to see sense. The only reason i have stayed with them is i am too far in to start again. They are the worst lender i have ever come across
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Accord Mortgages
We appreciate your feedback and regret to hear about the difficulties you've experienced with the mortgage application process. I have sent you a request privately for more information about your account so I can investigate this further. Thank you.
Antwort von Accord Mortgages
We appreciate your feedback regarding the porting application and will work to improve it.
Accord lend out of the box
Accord lend out of the box, and are flexible with there criteria. Processing times were very good so had no problems!
28. Oktober 2025
Antwort von Accord Mortgages
We're happy to hear that our lending options and efficient processing met your needs. Thank you for sharing your positive experience with us!
Continues updates and always able to…
Continues updates and always able to reach out to BDM
28. Oktober 2025
Antwort von Accord Mortgages
Thank you for your positive feedback; it means a lot to us.
Excellent help from Accord when the…
Excellent help from Accord when the purchaser of my clients' current home pulled out at the last minute. I know my clients' were very happy.
21. Oktober 2025
Antwort von Accord Mortgages
We're happy to hear that we could assist your clients during such a difficult time. It's great to know they were very happy with our support. Thank you for your feedback.
Antwort von Accord Mortgages
We're glad you found our service easy to use. Thank you for your positive feedback; we appreciate it.
Awful slow service
Awful slow service. Spend a fortune getting documents drawn up from accountants. 6 weeks of underwriting for the underwriter to say she’s not sure if we can have an offer or not. Very indecisive time wasters.
6. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Accord Mortgages
We appreciate you sharing your experience. We're sorry to hear about the slow service and uncertainty you faced. We'll review your feedback to improve our processes.
Antwort von Accord Mortgages
We're glad you had a good experience with us. Thanks for your feedback!
Currently reliable and useful lender…
Currently reliable and useful lender with regard limits and criteria etc. Can't ask more than that.
14. Oktober 2025
Antwort von Accord Mortgages
We appreciate your positive feedback! It's great to know our lending services meet your needs and expectations. Thank you for sharing your experience.
always great to work with Accord
always great to work with Accord. The underwriters are always in contact trying to assist you in the best way possible
7. Oktober 2025
Antwort von Accord Mortgages
We're happy to hear that our underwriters provide such helpful support. Thank you for sharing your positive experience; we appreciate your feedback!
Antwort von Accord Mortgages
We're happy to hear that the application process was easy and our BDM was effective. Thank you for your positive feedback!
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