Accord Mortgages Bewertungen 

1'025
•
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Simon is a fantastic BDM, there was a hiccup near completion and he took ownership and sorted everything with no fuss. You are very lucky to have him. I also like that your underwriters are contacta... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

The worst offset mortgage - don't do it You can't see the benefit online and you either have to ring and ask the team to manually add up all of the interest you have benefitted from. Or you need to l... Mehr ansehen

Bewertet mit 5 von 5 Sternen

It is unbelieveble what we was able to achieve for this young first time buyer. At first, we applied with other lender, as JBSP with her dad and monthly payment was so much higher for her because of h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The whole process with Accord was very smooth from the advisor that I spoke to initially with some pre application questions right through to completion. Everyone that I have spoken to has been very f... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hypothekengeber
  2. auch in
  3. Finanzinstitut

Vom Unternehmen geschrieben

Accord Mortgages is a dedicated intermediary-only lender and part of Yorkshire Building Society. We exist to help brokers look after what matters most - your clients, with both residential and buy to let mortgage solutions. At Accord you can expect a common-sense approach in everything we do, with every case for every broker. Our common-sense flexible underwriting is there to help with complex cases. We also provide direct access to underwriters with a dedicated underwriter managing your case from start to finish. Our knowledgeable and experienced sales team are available by phone and webchat to support you and we have a host of online tools to help you find the information you need quickly and easily.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

1025 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(1'025)

169 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Financial Adviser comments

Great service, Whenever i need something Accord was there for me to help.

3. Februar 2026
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Antwort von Accord Mortgages

We're glad you found our service helpful and that we were there to support you. Thank you for your positive feedback; we appreciate it!

Bewertet mit 5 von 5 Sternen

I am impressed with how friendly and helpful their staff are.

When my broker suggested Accord, I was initially concerned, but I am now very happy. I have had to call them several times due to my personal circumstances, and every time they have been extremely friendly and helpful.

6. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Accord Mortgages

We appreciate you sharing your experience! We're happy to hear that our team has been helpful and supportive during your calls, especially given your circumstances. Thank you for your positive feedback.

Bewertet mit 5 von 5 Sternen

Great service from Accord when other…

Great service from Accord when other high street lender declined the case.

3. Februar 2026
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Antwort von Accord Mortgages

We're happy to hear that we could assist you when other lenders declined your case. Thank you for your positive feedback and kind words.

Bewertet mit 5 von 5 Sternen

Smooth process that even when an issue…

Smooth process that even when an issue cropped up was dealt with efficiently

3. Februar 2026
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Antwort von Accord Mortgages

We're happy to hear that the process was smooth and issues were dealt with efficiently. Thank you for your positive feedback!

Bewertet mit 5 von 5 Sternen

Excellent Service

A very reliable lender, good communication, sensible underwriters, assisted by a fantastic BDM who does everything possible to help, always returns calls and goes the extra mile.

27. Januar 2026
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Antwort von Accord Mortgages

We're happy to hear that you had a reliable lending experience! It's great to know our communication and underwriters were sensible, and our BDM went the extra mile. Thanks for your feedback.

Bewertet mit 5 von 5 Sternen

Thank you very much for making our dream come true.

We would like to thank Accord Mortgages for their excellent service.
Despite the Christmas holiday period, the mortgage process was completed very efficiently, and we received our mortgage offer in less than three weeks.
The whole experience was smooth and professional. We highly recommend Accord Mortgages to anyone looking for reliable and fast mortgage support.

12. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Accord Mortgages

We're happy to hear that your mortgage process was completed efficiently, even during the Christmas holiday period. We appreciate your kind words and are glad you had a smooth, professional experience. Thank you for recommending our services!

Bewertet mit 5 von 5 Sternen

Good consistent service

I have found Accord to be very good to deal with, as I have been able to talk to the decision makers with a complex case. Where there were hurdles they asked the question to help overcome the challenges rather than putting obstacles in the way.
I have found this to be the same every time I have dealt with them.

9. September 2025
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Antwort von Accord Mortgages

We appreciate your positive feedback and are so glad you've consistently had such a great experience. It's wonderful to know that our team's approach to resolving complex issues has been helpful to you.

Bewertet mit 1 von 5 Sternen

Worst experience I’ve ever had

Worst experience I’ve ever had. Me and my partner are first time buyers and we had the worst experience with accord mortgages. We had put in our full application through our broker who had chased them up every week for us for an update to only be told they are requesting more documents. Every week a new document was being requested which we provided within the hour, then after 10 long weeks it had suddenly been pulled for audit and they refused us after 11.5 weeks which has caused us to loose out on the property we had wanted. Don’t use this lender they are a waste of time and their underwriting team clearly doesn’t know what they are doing.

19. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Accord Mortgages

We are very sorry this was your experience. I have sent you a private request for further information so I can investigate this further for you. Thank you.

Bewertet mit 5 von 5 Sternen

Always a great experience with Accord

Always a great experience with Accord. The application is easy and you know they will always work with you to get a case over the line.

13. Januar 2026
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Antwort von Accord Mortgages

We're happy to hear that the application process was easy and that we could help you with your case. Thank you for sharing your positive experience with us!

Bewertet mit 5 von 5 Sternen

I thought it was amazing and will look…

I thought it was amazing and will look to place more clients with Accord. Between the BDM talking through a new enquiry to speaking with the underwriter and getting the mortgage offer in good time.

Thank you to everyone involved. You're doing a great job!

13. Januar 2026
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Antwort von Accord Mortgages

We're happy to hear that you had such a positive experience and that our team provided excellent support throughout the process. Thank you for your kind words and for considering us for future clients.

Bewertet mit 5 von 5 Sternen

Great response with underwriting

They took the time to review the case and underwrite in a helpful way

26. August 2025
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Antwort von Accord Mortgages

We appreciate you sharing your positive experience! We're happy our team could assist you with your case in a helpful and thorough way.

Bewertet mit 5 von 5 Sternen

Great

Great! Really easy to deal with.

13. Januar 2026
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Antwort von Accord Mortgages

We're glad you found it easy to work with us! Thanks for your feedback; we appreciate it.

Bewertet mit 5 von 5 Sternen

There was a good communication with the…

There was a good communication with the underwriter what made the process very smooth.

23. Dezember 2025
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Antwort von Accord Mortgages

We're happy to hear that the underwriter's communication made the process smooth. Thank you for your positive feedback; we appreciate it.

Bewertet mit 5 von 5 Sternen

Clear

Clear, quick and efficient

23. Dezember 2025
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Antwort von Accord Mortgages

Thank you for taking the time to leave a review. We are pleased to hear you found our service quick and efficient.

Bewertet mit 5 von 5 Sternen

Regular BDM engagement to update…

Regular BDM engagement to update criteria changes and other new initiatives. Also very good underwriters

24. Dezember 2025
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Antwort von Accord Mortgages

We appreciate your positive feedback regarding our BDM engagement and underwriters. We're happy to hear that you value our updates on new initiatives.

Bewertet mit 5 von 5 Sternen

Outstanding service

Outstanding journey, clear and concise underwriting with timely feedback, BDM also helped escalate for exchange and completion with in 2 weeks from application.

23. Dezember 2025
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Antwort von Accord Mortgages

We're happy to hear that you found the underwriting process clear and concise. We appreciate your feedback regarding the BDM's help in expediting the exchange and completion.

Bewertet mit 2 von 5 Sternen

On a number of cases Underwriting seems…

On a number of cases Underwriting seems to be ticking boxes vs. considering specifics and dealing appropriately. One one case I have been asked for a Gift of Deposit letter where deposit is equity from sale following a split (with my client receiving a great share). I asked for clarity / wording that would be acceptable but in response Underwriter just re-posted the initial query. I had another case (appealed successfully) where Accord declined a property as ex-commercial (it was a luxury gated development in an old mill).

23. Dezember 2025
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Antwort von Accord Mortgages

We appreciate you sharing your concerns regarding the underwriting process. We're sorry to hear about the issues you've experienced. I will feed this back to the team.

Bewertet mit 5 von 5 Sternen

Excellent service.

Excellent service.
Underwriters went the extra mile.
BL

23. Dezember 2025
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Antwort von Accord Mortgages

We are happy to hear that you received excellent service. We appreciate you acknowledging our extra effort. Thank you!

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