a1travel.com Bewertungen 

1'594
TrustScore 1.5 von 5

1.5

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Worst Experience with A1 Bus Travel: Kozhikode to Thiruvananthapuram September 2026 I am extremely disappointed with this bus service very bad experience😭 The Bus body parts vibration sound irr... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Extremely disappointed with A1 Travels. The bus did not stop at the designated pickup point mentioned during the booking; instead, they stopped more than 100 meters away. When I questioned this, the c... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Its a worst experience. I traveled from bangalore to kerala on the A1 bus and the experience was too worst. The seats are not cleaned and there were lots of mites and insects and mostly everyone got... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Booked ticket for an emergency on Monday April 15th at 1 pm, called in at 3.30 pm (bus departure at 6.15 pm) to cancel or reschedule my ticket for rs. 1200/- to Thursday 18th or any other day. N... Mehr ansehen

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a1travel.com

 

Who is Chadwell Travel Ltd.?

Chadwell Travel Ltd. trading as A1Travel is an independent travel agency that has been established for over thirty years. Our mission is to provide you with impartial advice to enable you to book the holiday that specifically suits your requirements and budget. We are confident that we offer some of the most competitive prices on the market and as our staff have a wealth of knowledge on all destinations featured, we believe that we can provide you with an excellent one stop service in which to arrange all of your travel plans

ABTA 18930, ATOL 5287


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1.5

Ungenügend

TrustScore 1.5 von 5

1594 Bewertungen

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1.5

Alle Bewertungen

(1'594)

31 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Last Monday I traveled from Calicut to…

Last Monday I traveled from Calicut to Bangalore on A1 Travels in a semi sleeper.it was a very bad experience.ants were biting me throughout the journey, causing severe itching.even now ,my body has marks.Very poor cleanliness and disappoint ing service.

5. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Please don’t book A1 at

Please don’t book A1 at all. From Bangalore to Pollachi, there is not even a little bit of respect—I don’t know why.They just said ‘okay, the bus is cancelled,’ but they didn’t give back the amount that was supposed to be refunded. They are talking unnecessarily. Mr. Anand Kumar.”

19. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bus and drivers are ok

Bus and drivers are ok. But office person spoke to me is very bad. The office person sent the message to me for bus service is canceled. But they told you book from redbus. So, you will ask return money from redbus.

11. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worst experience ever.

Worst experience ever.
I booked sleeper center seats (7 & 8) for myself and my wife from [boarding location] to Bangalore. What followed was a nightmare.

We boarded at 9:30 PM and were abruptly woken up at 3:30 AM by the cleaner, asking all passengers to shift to another bus. No explanation, no apology, just chaos.

After boarding the second bus, our reserved seats were already occupied. When I raised this with the cleaner, he casually said “anyone can sit anywhere.” Even the driver told us to “adjust” and added “at least you weren’t abandoned.” Shocking and unacceptable.

We were forced to take seats at the back, which were extremely uncomfortable. My wife now suffers from severe back pain due to this ordeal.

No accountability, no respect for bookings, and zero customer care.

If seat numbers don’t matter, why even allow bookings? This was not just poor service, it was complete mismanagement and disregard for passenger comfort.

Avoid A1 Travels at all costs. They ruined our journey and showed no concern for passenger well-being.

8. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I have traveled from karaikal to…

I have traveled from karaikal to Coimbatore in A1 non AC bus, in mid of traveling around 2:00AM i called driver number for restroom he didn't pick up, I called several times from several numbers, but he didn't picked up, imagine if it was a emergency for a women safety in bus and I was U6 which was separate seat bed ,I request to note this issue.

4. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I traveled from Pondy to Kochi and…

I traveled from Pondy to Kochi and bought a 750 ml liquor bottle. According to the rules, we’re allowed to carry at least 2 liters, so it should have been fine. But they didn’t inform us about this earlier. I feel they treated it like a business—collecting liquor from passengers and selling it themselves. If they had at least informed us in advance, we wouldn’t have bought it.

24. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor customer care

Please guys don't trust this travels one day I have my booked a ticket from kayathar to Pollachi suddenly my grandfather died so I want my refund amount for that I have contacted customer care but they didn't care about our call and they didn't respond to us even if the terms and conditions says to 6 hours of refund ok but they should attend the call First they didn't even attend my phone call worst experience 🤦🤬😠

2. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I would rate this as one of the worst…

I would rate this as one of the worst travel experiences of my life. I booked a trip from Madiwala to Koyilandy, and everything went wrong from the very beginning. The bus was scheduled to arrive at Madiwala at 9:30 PM, but it never showed up. I kept calling the driver, but he did not answer. Finally, at 10:20 PM, he picked up and told me they were stuck in heavy traffic and would contact me when they reached. I waited as instructed, but no call ever came.

At 10:40 PM, I happened to meet a friend in Madiwala. When I told him I was waiting for the A1 Travels bus, he informed me that the bus had already left. He had personally dropped off another passenger for the same bus. Shocked, I rushed to the A1 Travels office to clarify the situation. When I explained what had happened and even played them the audio recording of the driver telling me to wait, the staff flatly denied it. They claimed the bus never comes to Madiwala and that I should have gone directly to Kalasipalayam. They refused to acknowledge their mistake and were extremely rude in their response.

I had no choice but to book a Rapido to Kalasipalayam. When I finally reached, the bus was broken down and the AC was not working. Around forty passengers were stranded there for more than two hours without any assistance. Eventually, the bus started moving, but within fifteen minutes the AC failed again. The heat and humidity inside were unbearable. At the Bengaluru Toll Plaza, they shifted us to another bus, but instead of the berth I had paid for, I was only given a seat. They mentioned that I would receive a refund but gave no clear explanation of how or when it would be processed.

To make matters worse, the replacement bus got stuck at Erittikadu for nearly three more hours. I finally reached Koyilandy at 12:00 noon the next day, completely drained. Throughout the entire journey, A1 Travels provided no water, no proper communication, and no basic support.

This company is utterly unprofessional and irresponsible. The drivers misled me, the staff refused to accept their mistakes, and the passengers were left to suffer. I strongly advise everyone to avoid A1 Travels. They ruined my journey and showed zero respect or care for their customers.

30. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Too much delay.

Exactly 1.30 hours late. No proper response from the staff. Even SETC reached ontme then why you collect double charges than SETC.
Coimbatore to Ambasamudram.

9. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Dear A1 Travels Management,

Dear A1 Travels Management,

While you set many guidelines for passengers, there’s one more important thing to keep in mind. When you take a lot of time unloading luggage, it wastes passengers’ valuable time, but when we ask to stop for a minute or two for a toilet break, your staff refuse or hesitate. Don’t you value the passengers’ time? I request everyone reading this to share this issue as much as possible. Try to avoid traveling with A1 Travels if possible.

In all my years of traveling, my worst experience has been with A1 Travels. The driver and assistant were not at all friendly to the passengers and didn’t allow us time for toilet breaks. When someone requested to stop for this, the response was very rude, which was unacceptable.

This bad experience happened to me on 26/07/2025 on the PY01CW5599 bus from Cuddalore to Mysore.

26. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

TN 66 AP 4846

TN 66 AP 4846
Coimbatore to Pondicherry
06/06/2025
A1 travels
11.15 p.m - 05.30 a.m
Boarding point - Cross cut signal, coimbatore

On 05/06/2025..When I called the A1 office @ Gandhipuram,Coimbatore I was said to request the driver for pick up @ LAKSHMI MILLS.

In the similar fashion I requested.First the driver said he may or maynot.

Majority of the private travel buses commute through Gandhipuram and Lakshmi mills which include A1 travels too.

It never changes the bus route...hardly it takes 500 m to 800 m of diversion but ultimately it culminates to their original path.

The driver and the helper started shouting at me when I boarded the bus for not sticking on to the boarding point.

I felt very bad and devalued.

I lost my peace of mind.

Thankfully I traveled alone, and my family travelled bit earlier on the same day in another travels boarding at Lakshmi Mills.( That bus was even from Gandhipuram travelling to Pondicherry via lakshmi Mills)

Lakshmi Mills is a famous boarding point in coimbatore

The A1 team must educate their drivers and helpers not to be rude, raise their voice and mistreat/ devalue the passengers for trivial issues ( as in my case)

Reviews and passenger experiences like this will slowly erase their market presence, as there is a heavy competition in this arena.

A1 and redBus managerial team to note and to do the needful at the earliest.

Thank you.

6. Juni 2025
Bewertung ohne vorherige Einladung

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