Disappointed. First and last order here. One item (grey shorts) completely missing from the package. Other shorts described as cotton on website are actually blend of polyester and cotton. Another sho... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
So I read so many comments about this place after placing an order and was really worried. However they are great all items came in a good time and yes they aren’t perfect quality but they are lov... Mehr ansehen
I wish other on line shopping was as pleasant as it is with 5poundstuff.Nice items of good quality at remarkably low prices.Excellent communication and very fast no messing delivery.What more could on... Mehr ansehen
Great website with not only a large selection of items, but also at incredible prices too. I was delighted with my purchase and loved everything. Just one pair of jeans too big and I emailed Ol... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
5poundstuff is your online shopping destination for latest fashion clothing and accessories at bargain prices. We firmly believe that exceptional quality shouldn’t cost the earth. We take great pride in offering thousands of customers the items they love for less, with absolutely no compromise on quality or style. We source the world to bring you everything you could possibly imagine, for amazingly low prices. We pride ourselves in offering exceptional customer quality and staying one step ahead of trends, meaning you can get the look you love for less. Because we work immensely hard to frequently bring you the best for less, our website is updated on a daily basis to ensure it is continuously stocked with hidden gems you won’t be able to resist getting your hands on. Keep your eyes peeled on our social media platforms and check our site daily for announcements on our latest arrivals.
Kontaktinformationen
Ronald Gorton Center, Castlemere Street, OL11 3SW, Rochdale, Vereinigtes Königreich
- 01706355490
- info@5poundstuff.com
- www.5poundstuff.com
3.9
Gut
8302 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 22 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great clothes and great customer support
Great clothes for a great price. And when there was a problem with my order I reached out and it was all sorted within 24 hours. Customer service was prompt and courteous. Highly recommend.
20. August 2025
Bewertung ohne vorherige Einladung
I ordered 7 t shirts size 2xl and when…
I ordered 7 t shirts size 2xl and when they arrived one of the t-shirts was xl , when i complained they wanted to see photographic evidence which I sent them then they asked if I wanted a refund of 50% of one t-shirt, I said I prefer to have a t-shirt sent , the next thing I knew they made a refund to my card which I didn't want , will never use this company again !!!!!!!!
20. August 2025
Bewertung ohne vorherige Einladung
Antwort von 5poundstuff.com
Hi,
We’re deeply sorry for the mix-up with your order of seven 2XL t-shirts, where one arrived as an XL, and for the frustration caused by processing a refund when you preferred a replacement. We’ve already refunded the full amount for the affected t-shirt. We’re investigating to ensure this doesn’t happen again and truly appreciate your patience. Please let us know how we can further assist you.
Best Regards
Excellent service
Excellent service
Excellent value for money. I would highly recommend
28. Juli 2025
5 shirts for £15 you can’t complain do…
5 shirts for £15 you can’t complain do for a holiday .
25. Juli 2025
Great Value
Quickly and safely Delivered.
Great Quality & Appearance.
Highly RECOMMEND SHOPPING WITH 5poundstuff.com.
Exceptionally Fantastic Range of
Products!
24. Juni 2025
Ok but not wonderful
Ok but not wonderful. Tops had a musty smell, which is still there despite washing and using scent boosters and fabric container.
23. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 5poundstuff.com
Thank you so much for your honest feedback. I’m very sorry to hear that the tops arrived with a musty smell and that washing hasn’t helped. This is certainly not the experience I want for my customers.
I’d like to make it right for you—would you be open to a replacement or a full refund? Please let me know what works best, and I’ll take care of it right away.
Thank you again for bringing this to my attention. Your satisfaction is very important to me.
Terrible customer service after all items not recieved!
Ordered 3 shorts and only 2 was delivered, with NO contact or info regarding the other not sent. After msging to find out where the other one was I was only then told that it was out of stock!. I was told to pick another one. I chose one, which only cost £1.49 more than the original one I ordered. I was told to PayPal this an then the ordered will be dispatched- after sending payment it still wasn't sent and I was told the info will be sent to a relevant department and they will handle as soon as possible! This is absolutely ridiculous and pathetic all for £1.49. Terrible customer service. This was a fault on their part an they couldn't just waver the 1.49 more and send it to me, instead make a long procedure after i already PAID in the first place. A fault of theirs should be covered by them. Talk about a great way to lose customers!
28. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von 5poundstuff.com
Hi,
We sincerely apologize for the inconvenience caused. While £1.49 may seem small, we follow standard procedures to ensure accuracy, and we clearly fell short in this instance. To make things right, we've already dispatched your replacement item to your address - you should receive it shortly. Your feedback is invaluable, and we're reviewing our processes to prevent similar issues in future. Thank you for your patience and understanding as we work to improve our service.
Best Regards
Sizes not correct and sent two of the…
Sizes not correct and sent two of the same shirts
26. Mai 2025
Antwort von 5poundstuff.com
Hi,
Thank you for bringing this issue to our attention. We sincerely apologize for the incorrect sizes and the duplicate shirts in your order—this is certainly not the level of service we aim to provide.
To make this right, we’d be happy to offer a replacement with the correct sizes, issue a refund. Please reply with your order number and the correct sizes needed, and we’ll handle this immediately.
We appreciate your patience and understanding, and we’re here to ensure you’re completely satisfied. Feel free to reach out directly at for faster assistance.
Kind Regards
Great buy found site as others have…
Great buy found site as others have commented by chance. Article arrived in time, kept well informed during the process. Also very good value, definitely will buy from this seller again!
2. Mai 2025
Bewertung ohne vorherige Einladung
Brilliant little store find
Brilliant little store find
I ordered a few staples t-shirts and shorts and was very pleased with the site easy to use, value for money, nice range of products (please add more lady's tops) 100%would use this site again and recommend to a friend & family
1. Mai 2025
Bewertung ohne vorherige Einladung
Very fast delivery
Very fast delivery, goods I bought all perfect. Will definitely buy from here again.
24. April 2025
Shocking Service
One only because I couldn't give it zero stars. Ordered on 15th, no sign of delivery. No response of company and poor response of delivery company. Refund claimed through PayPal after 2 weeks. Never again.
29. April 2025
Bewertung ohne vorherige Einladung
Antwort von 5poundstuff.com
Hi,
We sincerely apologize for the frustration and inconvenience you’ve experienced. This is not the level of service we aim to provide, and we truly regret falling short of your expectations.
We’ve reviewed your order and see that there was a delay in delivery and communication, which is unacceptable. Our team is looking into what went wrong to prevent this from happening again.
Your refund through PayPal has been processed, but if there’s anything further we can do to make this right, please don’t hesitate to reach out to us directly at [customer service email/phone]. We value your feedback and hope to have the opportunity to restore your trust in the future.
Thank you for bringing this to our attention, and we’re truly sorry for the disappointment caused.
Excellent company to deal with
Excellent company to deal with
I made a slight error on my order, but a quick email and it was all sorted. That is fantastic customer service
Items arrived quickly and packaged well, and superb quality as always
9. April 2025
Bewertung ohne vorherige Einladung
Very good quality
I have ordered off this site a few times and never been disappointed
Delivery is good and the hoodies I've had men and ladies are brilliant quality and was very well
26. März 2025
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