Wundagroup Bewertungen 1’455

I have installed Wunda couple times and always helpful from start to finish .I always recommend my customers to use Wunda system.From design to wiring always outstanding service.This time I have dealt with Shareen and glad Wunda has people like her working for them.Keep up the professionalism and good work.

We got off to a rocky start with a number of issues; however, Jay from the Tech team resolved everything for us and restored our confidence in purchasing from Wunda again.

After countless contacts with the Wunda, “ geofencing” categorically, does not work as described. A household member is frequently out of “ radius”. Heating on in the zones that should be off. Wunda blame it on app updates and server updates. It simply does not work as described, and we use more gas than pre install, that cost aprox 2k, for the kit and installation costs. Do not choose this product if geofencing is what you want/ expect, it to do.

Luke Stevens has been fantastic from beginning of the project to delivery. Worked with us every step of the way.

A huge shout out to Emily at Wunda for her endless patience and expert guidance.
I have yet to install the rapid response system but if the website and pre-sales help are anything to go by it’ll be a doddle.

I emailed the Wundafloor tech support with a query about my room thermostat and within 10 minutes Angelo phoned me to give advice. Within 2 minutes he had solved my query to my complete satisfaction. Just to add, my Wundafloor system was commissioned 13 years ago and all the components are working fine including the thermostats. This standard of service is unparalleled in my view. Thanks Angelo 👍

Although tech support was busy I received a prompt call back. The help I received was excellent, very patient calm and successful. My problem was resolved with clear concise instructions in resetting the programming on my wireless room stat that my plumber had given up on. Well done Wunda tech support!

Thinking of having Underfloor heating, look no further than Wunda floor.

Very pleased with our system, start to finish excellent help, guidance and product.

Contacted tech support and Luke was brilliant, he helped resolve the issue in question (wifi related).

Excellent customer service. Clear, concise and took ownership until resolved. - Well done Luke...Wunda cannot recommend enough.

I had a problem with connecting my smart hub to the internet and Angelo from the technical department sorted it out in no time, guiding me through each step.

I had an issue with underfloor heating not working - everything had been fine before. I did my own troubleshooting and thought it must be the Wundersmart controller. I called the technical support team and they went through the issue methodically with me - one step at a time. It actually ended up being an issue with one of Honeywell heating valves and nothing to do with the Wundasmart unit. Even although this was the case, the technician made sure I exactly understood the issue. I went and bought a new valve and installed it - all works now. Thank you for a super service. These units have been flawless and we have a pretty big house and zones in every room. Great product.

I would just like to say this review is based on the service received by Angelo in technical. Self install and setup is not as easy as made out, but the technical help received from Angelo was fantastic. Very knowledgeable and went above and beyond. Wunda you need to look after this man!

Got through to Angelo promptly. Had my system up and running in no time, fantastic customer support.
Definitely recommend Wunda.

My experience I had dealing with Wunda has been great. Sales, design, technical help, payments, delivery and after sales help, all excellent. I’m happy to recommend them and their products. Well done Wunda and Samantha was always very helpful.

Fantastic customer service from Luke. He guided me through the whole process, extremely friendly, very helpful, professional and nothing was ever too much trouble.

All was smooth, everything works well

Angelo was so helpful, talking me through what I needed to do with the thermostat to try and get it unlocked. When all options exhausted a new one ordered. So impressed with the patience, not feeling rushed and just helpful service - thank you !

Czy ta firma jeszcze istnieje? Nie odbierają telefonów, nie można wysłac zgłoszenia poprzez stronę....

I cannot thank Angelo enough for his knowledge and help with my underfloor heating. His prompt service and delivery of parts was appreciated. He was able to give me advise on every question I asked him. His knowledge is beyond....

From reception to an adviser, the whole process was extremely smooth, efficient and customer friendly
I was lucky enough to speak to Angelo, a customer advisor, who was enormously helpful in explaining the functionality of thermostats I needed assistance with. Being able to speak to someone who understands the products they are selling, was hugely reassuring. A personal service speaks volumes, rather than buying from a website which rejoices in the fact that theres no one to speak to. It’s people who sell products not chatbox.

Hi we required technical help from WUNDA support team . I was overseas working, IT Support Team Lead Angelo called me for some details went away completed some investigations on our account .Called my Wife and set up the system in the UK 10/10 for helping out .