woofing10.com 

Danke, dass Sie Trustpilot besuchen. Leider ist die Abgabe von Bewertungen an dieser Stelle nicht mehr möglich, da die Website dieses Unternehmens nicht länger existiert. Bitte kontaktieren Sie uns, wenn Sie Fragen haben.

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Not a very good site. I bought two toothbrush chews for my dogs and they still have not arrived ! Two years later I am still waiting for some kind of excuse or update. I hand now left Dubai so I hav... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered a toothbrush and medium-sized bed on April 6th and have still not received either product. The Company has horrible tracking which is barely updated, and their so-called customer service pro... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Ordered the blue classic small 25Apr2020. Due to COVID-19 (?), it arrived 3 months later, today, 20July2020. My 3 year old, 11 pound havanese was able to chew off three pieces in the short time she pl... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Takes forever to arrive since it ships from China and company doesn’t take any responsibility for unreasonable shipping delays. If you write anything negative on FB adds or page, they remove comment a... Mehr ansehen

Unternehmen hat geantwortet

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0 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Products never arrived

Products never arrived. Ordered my stuff two months ago. Tracking number stalled in China and hasn't left there. Contacted company asking for a refund and the refused.

8. Juni 2020
Bewertung ohne vorherige Einladung
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Antwort von woofing10.com

How are you Chris? Thanks for your review. If the tracking shows in transit, we assure you that your order will be delivered soon. I know it's been super delayed but I assure you that your order has been shipped.

Bewertet mit 1 von 5 Sternen

Ordered products from them on April 12

Ordered products from them on April 12, still haven't received them. According to the provided tracking number, the items never even left China. Be aware and do not purchase.

___________________________

Edit: It is now July 14th and still no product. I reached out to the customer service for a refund but no response. I have purchased a few different items from Japan, Korea, and Germany in the meanwhile which all of them arrived within 2-3 weeks. Do not buy from this fraud company.

8. Juni 2020
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Antwort von woofing10.com

Hello Hyemin, thanks for your feedback. As mentioned to some of my responses here, all orders have been shipped and in transit but due to some problems with the shipping courier orders are delayed.
But we assure you that we'll deliver your item as soon as possible.

Bewertet mit 1 von 5 Sternen

I ordered $95 worth of products two…

I ordered $95 worth of products two months ago. I contacted them and was told that because of the coronvirus my shipment would be delayed but it would come. That was another month ago. I am so disgusted I am going to report them to the Pa Attorney Generals Office. Horrible cusyomer service.

5. Juni 2020
Bewertung ohne vorherige Einladung
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Antwort von woofing10.com

Hello Suzanne, Thanks for your review. I apologize for the delay and inconvenience please know that we're doing our best to lessen the waiting time and ensure delivery to your doorstep. Thank you for your patience.

Bewertet mit 1 von 5 Sternen

Scam

I echo the comments of previous reviewers who have labeled this company a scam. I ordered products from them on May 5 after seeing their ad on FB. When I complained that I had not received an acknowledgment of my order, they responded (a week later) saying that my order had been shipped and was in transit to my address in Canada. I filed a complaint with Paypal which was denied because they said they “received shipment tracking from the merchant confirming that the merchandise was delivered”! An outright lie.

5. Juni 2020
Bewertung ohne vorherige Einladung
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Antwort von woofing10.com

Hey Martin I apologize for the inconvenience. Can you please send us an email about this and we'll fix this as soon as possible. Thank you!

Bewertet mit 5 von 5 Sternen

Would still recommend :)

We have tried a few toothbrushes for our small dog and this has been her favorite since she was a puppy. She loves the mint flavor, not a fan of the beef oddly. Like one of the other reviewers, unfortunately after a few months the bristles get worn down, probably because she is excited to get her teeth brushed and likes to chew on the brush while we're trying to clean her teeth. Be sure to rinse it off thoroughly or soak in hot water once a week because the toothpaste tends to get crusted in bristles. still recommended :)

3. Juni 2020
Bewertung ohne vorherige Einladung
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Antwort von woofing10.com

Hey Mary, Thank you for the review!

Bewertet mit 1 von 5 Sternen

Do Not Order

Ordered over a month ago, no product. Thought I was supporting a Texas based company, per their website. However I was charged from Canada and according to their shipping tracker the product is in China. I reached out via email, phone, and social media. I was blocked by their Instagram company. I was never given a new shipping date (post the 20 days promised) nor was I offered a refund. My credit card company is investigating this. With everything going on in the world, one would think a company would step up and do the right thing. Sad.

2. Juni 2020
Bewertung ohne vorherige Einladung
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Antwort von woofing10.com

I hope you are doing well Christina. Thanks for your feedback.

We are based in the US but have different warehouses all over the globe.

Our delivery time frame is beyond our control right now due to the pandemic and being our warehouses are short-staffed there are delays in processing some of the orders.

Please send us an email and we'll resolve your concern as soon as possible.

Bewertet mit 1 von 5 Sternen

This company is a SCAM

This company is a SCAM. I ordered a product on 4/17 and have not received it. I have reached out repeatedly asking for a refund, and they continue to tell me it is in transit and I should wait longer. They provided a tracking number that says the product is in Shanghai Airport, and it has not been updated since 5/13. I do not believe this company has sent anything since I have received several products from China already that I ordered AFTER I ordered this one. While customs is taking longer with COVID, it is not at a standstill. DO NOT buy from them; their reviews are not real, I saw the SAME review under a similar product on Chewy.

EDIT: According to you, my order was fulfilled within 2 weeks which is fine; YOU sent me a tracking number that was being updated until the product got to Shanghai Airport. And it still hasn't been updated since (it is now 6/18/2020) while many other things I have ordered from China after that have had no issue getting here. I was rather patient, and brought this to your attention for weeks... Also, exploiting the situation with COVID is pretty gross.

2. Juni 2020
Bewertung ohne vorherige Einladung
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Antwort von woofing10.com

Hello Evgenya, thank you for your feedback. We understand your frustration.
We at Woofing10 are doing our best to lessen the waiting time.
Even though we are short-staffed right now, we are working twice as hard to ensure that all orders are fulfilled as quickly as possible.
Our employee's health still our top priority right now. Thank you for understanding.

Bewertet mit 1 von 5 Sternen

SCAM

I placed my order on April 30 and it is June 2 and I still haven't received the item. This company is scam. I never received a tracking number or email confirmation. The reviews on the Woofing10 website are copied and pasted from other websites. They are having people from the Philippines flood this website with positive reviews to drown out the negative reviews. Again, another sign of a scam. DO NOT BUY FROM THIS COMPANY!

2. Juni 2020
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Antwort von woofing10.com

I hope you are doing well Christine. Thanks for your feedback. We hope you know that we are a reputable company and we are built on the grounds of trust, customer satisfaction, and top-quality products. We've provided top of the line products to our customers for over 5 years now and our goal is to be a retailer of choice for your pets needs.

We are based in the US but have different warehouses all over the globe.

Our delivery time frame is beyond our control right now due to the pandemic and being our warehouses are short-staffed there are delays in processing some of the orders.

Please send us an email and we'll resolve your concern as soon as possible.

Bewertet mit 5 von 5 Sternen

This is the best pet toothbrush I've…

This is the best pet toothbrush I've found for my dog. Most pet toothbrushes are too large and intrusive for my dogs. Finger brushes are terrible. They are too large to attempt to stick in my dogs mouth and the bristles seem too small and flimsy to effectively brush her teeth. But this brush is awesome! recommended

1. Juni 2020
Bewertung ohne vorherige Einladung
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Antwort von woofing10.com

Hi Elle, thank you for your super kind words!

Bewertet mit 5 von 5 Sternen

My dogs loves it

My dogs loves it! Nice product!

1. Juni 2020
Bewertung ohne vorherige Einladung
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Antwort von woofing10.com

Hi Rufino, I'm glad to hear that! Thank you!

Bewertet mit 1 von 5 Sternen

I would give this company 0 stars if…

I would give this company 0 stars if Trustpilot would let me. I only hope you check this site before shopping with these thieves. They took my money more than 9 (updated from the original 6 when I first wrote this review) weeks ago and have repeatedly lied to me about the status of my shipment, only to get caught each time by the very tracking site they provided for me to track my shipment. That's how stupid they seem to think their customers are that they can lie that a shipment is on its way when it's not at all. And I've requested a refund three times over the past two weeks only to be ignored and assured that the package really was on it's way. So terrible customer service on top of being thieves. This company is a total rip off operation - do not risk your money with them. UPDATE: still no product or refund after 9 weeks. Still avoiding all responsibility

UPDATE #2: Now we're at June 19 - 19 days after the company's last response (May 31 - below) and a whopping 70 days since I ordered, and still no updates from the shipping company, let alone any product. This company continues to deny me a refund, and continues to lie in their responses saying it's already been shipped - when the shipping update is still "preparing to ship". AVOID THESE SCAMMERS!!

28. Mai 2020
Bewertung ohne vorherige Einladung
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Antwort von woofing10.com

Hello, first of all, we apologize for the inconvenience. We definitely understand how annoying it must be to keep waiting for your order.
Because of the pandemic, packages need to stay longer at airports during security checks. Also, many couriers are short-staffed while facing a higher increase in demand.

Rest assured that we're doing our best to deliver all packages as soon as possible.

Bewertet mit 1 von 5 Sternen

Ordered 4.27 has NOT EVEN SHIPPED ON 5.28

I ordered and paid on April 27 and today is May 28, and it hasn't even been shipped!! I'm disputing the charge with my credit card company and posting all over Facebook warning people to NOT BUY THIS PRODUCT!! ITS A SCAM!!

28. Mai 2020
Bewertung ohne vorherige Einladung
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Antwort von woofing10.com

Hi, We apologize for the delay in your order. We understand how you feel.

We have sent hundreds of thousands of orders in the past with no problems.
But due to the pandemic globally, couriers/logistics and airports are taking extra caution and it's taking longer than usual to deliver all orders. But rest assured that we're doing our best to lessen the waiting time.

Thank you!

Bewertet mit 1 von 5 Sternen

I placed my order 6 weeks ago!!!

I placed my order 6 weeks ago and nothing has arrived. The company offers no help or solutions, they just told me to wait for updates from the shipping company. Its a total scam and they are a crap company. I should have just ordered from a big box store.

27. Mai 2020
Bewertung ohne vorherige Einladung
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Antwort von woofing10.com

Hello Michelle, we are sorry for the delay.
We are aware of this issue and we are doing our best now to resolve this issue as soon as possible.

Thank you for your understanding.

Bewertet mit 1 von 5 Sternen

Product never delivered

Ordered April 10 and still have not received my order at end of May. Impossible to track order. I won’t be ordering anything advertised on FB again!

Update: June 14th...and still no product.

27. Mai 2020
Bewertung ohne vorherige Einladung
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Antwort von woofing10.com

Hello Donna, We apologize for the inconvenience and delay. I understand how frustrating it is to keep waiting.

Please know we're doing our best effort to lessen the waiting time.

Thank you so much for understanding.

Bewertet mit 5 von 5 Sternen

excellent

I placed the order April 20th and finally my orders got delivered yesterday. Worth the wait, quality are great for the price and the customer service is very quick to address my inquiries. Thanks!

24. Mai 2020
Bewertung ohne vorherige Einladung
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Antwort von woofing10.com

Hello Marlyn, Thanks for your kind words.

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