We received two Wonderbox Regal (movie tickets plus "snack pack") as gifts and despite the photo on the packaging showing a large bucket of popcorn, when we got to the theater, we were told the "snack... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We received two Wonderbox Regal (movie tickets plus "snack pack") as gifts and despite the photo on the packaging showing a large bucket of popcorn, when we got to the theater, we were told the "snack... Mehr ansehen
Unternehmen hat geantwortet
When trying to redeem online using the instructions in the packaging, sites request 12 and 16 digit numbers. There are neither. You’re supposed to add 3 leading 0s to the 9digit numbers provided, bu... Mehr ansehen
Unternehmen hat geantwortet
This was our first experience with Wonderbox and we could not have been more pleased with the whole process. The options were diversified enough to meet our needs and it was an extremely easy process... Mehr ansehen
Unternehmen hat geantwortet
Purchased an amazing gift for my husband who has always dreamed off doing a parachute jump (I would be too scared myself but he has always had a great sense of adventure). You should have seen his fac... Mehr ansehen
Unternehmen hat geantwortet
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
They don't answer phone and do not respond. Using a voucher is a pain. The experience is plain pathetic.
Great gift ! Perfect gift for my husband
We booked tickets to the Wicked show for our NYC trip a few months ago, and it was incredible! Redeeming the tickets through Wonderbox was super easy. I highly recommend this gift if you're looking to offer both choice and flexibility!
Perfect pool side escape!
I booked the poolside Getaway through Wonderbox, and it was exactly what I needed! The hotel was lovely, with beautiful pool area and great service. Everything was super easy to book, and the whole experience felt like a mini vacation. I’ll definitely be using wonderbox for my next getaway!

Antwort von Wonderbox USA
Purchased a Movie Theatre Gift Box for a friend’s birthday who told me that the redemption process is easy. No customer service needed, you receive your tickets instantly. So convenient!

Antwort von Wonderbox USA
I was not allowed to enter any message or even give the name of the recipient (it was a child, so it was going to his parent's email.

Antwort von Wonderbox USA
The broadway experience was great, but I’m knocking off one star because it says ‘2 tickets’ when it’s actually just credit toward tickets. Customer service clarified it for me, but it was a bit confusing at first. Still, a thoughtful and fun gift overall.

Antwort von Wonderbox USA
Not able to activate the tickets and customers is non responsive. Called the number and emailed. Just been on hold.

Antwort von Wonderbox USA
Very difficult to navigate the website and the options to purchase are very limited.
In order for me to buy something I may use I had to stay on a chat line for about 20 minutes with someone from the company who handled it for me.
For a company that wants to inspire experience in life, I found dealing with the Wonderbox website nothing but aggravating.

Antwort von Wonderbox USA
The selection of Hotel choices. Even though it was for 3-5 star hotels, my options were limited to only 2star hotels.

Antwort von Wonderbox USA
HUGE SCAM. You can book much nicer hotels and experiences on your own for far less money. My husband paid $400 for a 2 night getaway wonderbox and the wonderbox offered the comfort inn at a $259 markup, totally $659 for two nights at a comfort inn LMAO. The hotel itself is like $60 on Expedia. Come on people. This is a gimmick. The hotel options suck. Booking the hotels directly is cheaper.

Antwort von Wonderbox USA
It was horrible to go through the process. I received 3 charges in my credit card. Several times a message of “an error ocurred please try again” came up after sending credit card details.
It generated very low trust on the process and system.
There is only 3.5 hours window each day to call the customer service number and the automated response says they are closed during that time. Emailing them will not resolve the problem. This company is a scam, do not purchase from them. WonderBox CANNOT be redeemed anywhere.
This company is a complete scam. We went to a “partner restaurant” and they had never heard of WonderBox before. We couldn’t redeem the voucher. Seems like WonderBox is lying about their partnerships. We will be filing a complaint with the NY district attorney as well.

Antwort von Wonderbox USA
The voucher is useless when printed since the voucher number doesn't print in black & white, and the voucher doesn't print in color. If I want to give this as a gift, as intended, I would have to send it as an email, which is not what I want to do. I have tried calling Wonderbox during their very limited office hours, only to be referred back to email. I have emailed them 3 times, but have not received any assistance, only an automatic acknowledgement of my email.
This was a waste of $109! Next stop...my credit card company to try to get my money back!

Antwort von Wonderbox USA
I’d give zero stars if I could. Received a gift box to AMC for Christmas from a friend. My experience was impossible to register because my code was 9 digits and the website only takes 7 or 12 digits. Reached out to customer service with zero reply. A month later, I tried again and this time their website had been updated to tell you to add 000 if your number wasn’t long enough. I get through the registration process and then I’m told my experience has already been completed?!?!? There’s no way to redeem my AMC tickets. WTAF is this POS service? You consider yourself a gifting service?? I would never subject any of my friends to this bulls^%# and I’ve told my friend who gifted it to me that they should never use this service again. Utter trash.

Antwort von Wonderbox USA
This idea is unique and unlike anything else I have found on the web. It allows you to purchase an “experience” for those you love!

Antwort von Wonderbox USA
Perfect customer service
It will just be really nice having more choice in Minnesota

Antwort von Wonderbox USA
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